Romano Ford Volkswagen

Reviews

5.0 out of 5 5.0
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 30, 2017

    Want a car shopping experience that will PLEASE even the most critical individual? Check out Romono Ford and Volkswagon and ask for Dan (Deyaa) Hamad.... Whether you know exactly the car or truck you want or only exploring your options, he will not disappoint you. New or used vehicles, he has the facts and or the resources and willingly shares them with you. Courteous, knowledgeable, responsive and most of all gives you the time to absorb without the hard-sell tactics. I had the pleasure of working with Dan in purchasing a Ford F-150 truck. He provided the information about each vehicle and provided a comparison of factors to consider in choosing between the different models as well as the features that affected the pricing. He provided the car facts about the used truck I was interested in and worked with the sales manager to get the best price. Sale made and another satisfied customer. But it did not end there, Dan followed through with the small details and went out of his way to take care of them. A GREAT experience, Thanks Dan

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    Shopped for a used car
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    Dealer Response

    Thank you for taking the time to write us such a great review. We are so happy to hear you had a great experience working with Dan and our team here a...t Romano Ford/VW! We truly hope you enjoy your new vehicle and we look forward to working with you again in the future!

  • 5.0 out of 5
    June 5, 2017

    Dan Hamad was by far the BEST salesman I have ever dealt with,,, courteous, helpful, patient, and extremely respectful. I highly recommend seeing Dan... if you plan to lease/buy at Romano Ford. Best wishes, Dan, and thanks for being you! Don't change a thing...

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    Shopped for a new car
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    Dealer Response

    Thank you so much for the great review. We are so happy to hear you had a great experience working with Dan. Enjoy your new vehicle!

  • 5.0 out of 5
    May 3, 2017

    I enjoyed my first leasing experience so much i upgraded and leased again. My salesman, Steve Keiber, went the extra mile to find me the vehicle i wanted... and to get me as many price breaks as he could. He stressed that he will be available for me should any issues arise. Customer service at Romano is professional and customer-friendly, and i have found the general atmosphere there, from the top down, to be accommodating and friendly as well. I have recommended this dealership to every car shopper i know.

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    Shopped for a new car
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    Dealer Response

    Donna, thank you so much for taking the time to write us a review. We are so glad to hear you had a great experience and we truly hope you enjoy your ...new ride!

  • 5.0 out of 5
    October 19, 2016

    I just bought a jeep renegade. I dealt with Tony, he's by far the best sales person I have ever worked with. My whole experience with Romano was amazing.... Every staff member I encountered was great. Thank you so much.

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    Shopped for a new car
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    Dealer Response

    Vannati, thank you so much for working with Tony! We are so glad to hear you had a wonderful experience. We truly hope you enjoy your new Jeep!

  • 5.0 out of 5
    October 15, 2016

    I leased a 2014 Ford Escape 3 years ago from Romano Ford and the service was great. My lease was up last week and because I loved the Ford Escape I wanted... to lease the 2017. I couldn't be more happier. I love my new car! Bob Klix my sales person was outstanding! Went over every detail with me, answered all my questions even the silly ones and gave me the best deal along with Eric Konick. They were both involved with my first lease 3 years ago and once again they were the best! I drove out with my new car this past Tuesday and was so excited that I sent my brother to Bob also because he was thinking of leasing one too. After discussing the options with Bob and going over all the figures, he also left a happy customer. He signed to lease a new 2017 Escape Titanium yesterday! As far as I'm concerned......Romano Ford is my "car family"! Thank you Bob and Eric!

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    Shopped for a new car
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    Dealer Response

    Trish, we are so happy to hear you had another great experience here at our dealership! Thank you so much for choosing us and for recommending us to y...our brother as well. We are so glad to be your car family! Enjoy your new Escape!

  • 5.0 out of 5
    April 27, 2016

    Hi, DAN HAMAD took great CARE of us buying a Ford Focus,if we need a new car we will see you, THANKS DAVE & PATTI ((( PS YOU WENT OVER AND ABOVE )))))

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    Shopped for a used car
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    Dealer Response

    Patti and Dave, thank you so much for taking the time to write a review! We greatly appreciate your business and are so happy you had a wonderful expe...rience! Enjoy your new Ford Focus!

  • 5.0 out of 5
    March 18, 2016

    I recently turned my leased Escape in, but wanted a new one just like it for another lease. The excellent salesman, Bob Klix, got it done smoothly and... professionally within a couple of days. I now have the same car I liked before, only a later model. Bob made it work like magic.

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    Shopped for a new car
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    Dealer Response

    Don, thank you so much for taking the time to write a review. We are so happy you had a good experience and Bob was able to get you exactly what you w...anted! Enjoy your new vehicle!

  • 5.0 out of 5
    March 2, 2016

    We were looking to lease a Ford Escape and once inside, I was greeted by Bob Klix .Bob and I sat down and reviewed lease options with and without a down... payment. He presented everything I asked for and within 20 minutes the deal was made.

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    Shopped for a new car
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    Dealer Response

    Dave, customer satisfaction is our highest priority here at Romano Ford and we are so happy to hear that Bob was able to deliver a great experience fo...r you! Enjoy your new Ford!

  • 5.0 out of 5
    October 18, 2015

    My first time purchasing at Romano Ford.... I was pleasantly surprised by the friendly service and personal touch. Mike Deb was prepared, professional... and courteous. He lessened my anxiety load. He took care of every last detail...And some. Not being local I did have some reservations at first....However I would definitely return and would certainly recommend Romano Ford to others.

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    Shopped for a used car
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  • 1.0 out of 5
    September 28, 2015

    Non motivated, rude sales service. I don't see how they can sell any cars with the attitude I was approached.

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    Shopped for a used car
    Did not make a purchase
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