Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.0
18 lifetime reviews.
  • new lease

    I enjoyed my first leasing experience so much i upgraded and leased again. My salesman, Steve Keiber, went the extra mile to find me the vehicle...

    Dealer Response

    Donna, thank you so much for taking the time to write us a review. We are so glad to hear you had a great experience and we truly hope you enjoy y...


    Show Full Review

    I enjoyed my first leasing experience so much i upgraded and leased again. My salesman, Steve Keiber, went the extra mile to find me the vehicle i wanted and to get me as many price breaks as he could. He stressed that he will be available for me should any issues arise. Customer service at Romano is professional and customer-friendly, and i have found the general atmosphere there, from the top down, to be accommodating and friendly as well. I have recommended this dealership to every car shopper i know.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donna, thank you so much for taking the time to write us a review. We are so glad to hear you had a great experience and we truly hope you enjoy your new ride!


    Hide Full Review
  • Amazing service.

    I just bought a jeep renegade. I dealt with Tony, he's by far the best sales person I have ever worked with. My whole experience with Romano was a...

    Dealer Response

    Vannati, thank you so much for working with Tony! We are so glad to hear you had a wonderful experience. We truly hope you enjoy your new Jeep!


    Show Full Review

    I just bought a jeep renegade. I dealt with Tony, he's by far the best sales person I have ever worked with. My whole experience with Romano was amazing. Every staff member I encountered was great. Thank you so much.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vannati, thank you so much for working with Tony! We are so glad to hear you had a wonderful experience. We truly hope you enjoy your new Jeep!


    Hide Full Review
  • Excellent service from Bob Klix and Eric Konick

    I leased a 2014 Ford Escape 3 years ago from Romano Ford and the service was great. My lease was up last week and because I loved the Ford Escap...

    Dealer Response

    Trish, we are so happy to hear you had another great experience here at our dealership! Thank you so much for choosing us and for recommending us ...


    Show Full Review

    I leased a 2014 Ford Escape 3 years ago from Romano Ford and the service was great. My lease was up last week and because I loved the Ford Escape I wanted to lease the 2017. I couldn't be more happier. I love my new car! Bob Klix my sales person was outstanding! Went over every detail with me, answered all my questions even the silly ones and gave me the best deal along with Eric Konick. They were both involved with my first lease 3 years ago and once again they were the best! I drove out with my new car this past Tuesday and was so excited that I sent my brother to Bob also because he was thinking of leasing one too. After discussing the options with Bob and going over all the figures, he also left a happy customer. He signed to lease a new 2017 Escape Titanium yesterday! As far as I'm concerned......Romano Ford is my "car family"! Thank you Bob and Eric!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Trish, we are so happy to hear you had another great experience here at our dealership! Thank you so much for choosing us and for recommending us to your brother as well. We are so glad to be your car family! Enjoy your new Escape!


    Hide Full Review
  • SALES MAN (((( DAN HAMAD ))))

    Hi, DAN HAMAD took great CARE of us buying a Ford Focus,if we need a new car we will see you, THANKS DAVE & PATTI ((( PS YOU WENT OVER AND ABOVE )...

    Dealer Response

    Patti and Dave, thank you so much for taking the time to write a review! We greatly appreciate your business and are so happy you had a wonderful ...


    Show Full Review

    Hi, DAN HAMAD took great CARE of us buying a Ford Focus,if we need a new car we will see you, THANKS DAVE & PATTI ((( PS YOU WENT OVER AND ABOVE )))))

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patti and Dave, thank you so much for taking the time to write a review! We greatly appreciate your business and are so happy you had a wonderful experience! Enjoy your new Ford Focus!


    Hide Full Review
  • Got Exactly What I Asked For

    I recently turned my leased Escape in, but wanted a new one just like it for another lease. The excellent salesman, Bob Klix, got it done smoothly...

    Dealer Response

    Don, thank you so much for taking the time to write a review. We are so happy you had a good experience and Bob was able to get you exactly what y...


    Show Full Review

    I recently turned my leased Escape in, but wanted a new one just like it for another lease. The excellent salesman, Bob Klix, got it done smoothly and professionally within a couple of days. I now have the same car I liked before, only a later model. Bob made it work like magic.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Don, thank you so much for taking the time to write a review. We are so happy you had a good experience and Bob was able to get you exactly what you wanted! Enjoy your new vehicle!


    Hide Full Review
  • 1st Time Buyer

    We were looking to lease a Ford Escape and once inside, I was greeted by Bob Klix .Bob and I sat down and reviewed lease options with and without ...

    Dealer Response

    Dave, customer satisfaction is our highest priority here at Romano Ford and we are so happy to hear that Bob was able to deliver a great experienc...


    Show Full Review

    We were looking to lease a Ford Escape and once inside, I was greeted by Bob Klix .Bob and I sat down and reviewed lease options with and without a down payment. He presented everything I asked for and within 20 minutes the deal was made.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave, customer satisfaction is our highest priority here at Romano Ford and we are so happy to hear that Bob was able to deliver a great experience for you! Enjoy your new Ford!


    Hide Full Review
  • Very comfortable environment

    My first time purchasing at Romano Ford.... I was pleasantly surprised by the friendly service and personal touch. Mike Deb was prepared, professi...


    Show Full Review

    My first time purchasing at Romano Ford.... I was pleasantly surprised by the friendly service and personal touch. Mike Deb was prepared, professional and courteous. He lessened my anxiety load. He took care of every last detail...And some. Not being local I did have some reservations at first....However I would definitely return and would certainly recommend Romano Ford to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Horrible Sales

    Non motivated, rude sales service. I don't see how they can sell any cars with the attitude I was approached.


    Show Full Review

    Non motivated, rude sales service. I don't see how they can sell any cars with the attitude I was approached.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Horrible Customer Service

    This dealer is not motivated to sell you a call, if you are willing to go in and pay their retail then perhaps a place for you.


    Show Full Review

    This dealer is not motivated to sell you a call, if you are willing to go in and pay their retail then perhaps a place for you.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Terrific dealership

    I would definitely buy from Romano Volkswagen again. My salesman, Mike Deb, was courteous, knowledgeable, and professional. It's clear that at Rom...


    Show Full Review

    I would definitely buy from Romano Volkswagen again. My salesman, Mike Deb, was courteous, knowledgeable, and professional. It's clear that at Romano VW they care about providing good customer service and that means that the customer is in the driver's seat (both metaphorically and literally).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review