Honda City

(3.7) 27 reviews

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3.7
27 lifetime reviews.
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  • Automobile purchase

    I just purchased a previously owned car from Honda City and was extremely pleased with the quality of service I received. Mark was so helpful and we

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    nt beyond the call of duty in providing excellent service to me. He made the whole process so easy and even enjoyable for me. I really appreciated the friendly and professional atmosphere that surrounded the transaction process!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

  • Coyote

    Bought Honda care.. never do that again. Service department will go to extreme effort to find a reason NOT to pay for repair. Then charge 250 more tha

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    n it should cost. Felt soiled by the people there. Thought they were honest, but found out very devious. For instance, was told stone caused failure. To be honest, it looked like damage was caused by “other” reasons and AFTER vehicle was left at dealer. I eventually had it repaired somewhere else for less and that service shop could not determine what caused failure. So to be honest, no proof damage caused by stone, but no proof otherwise. But left bad taste and mistrust. No, will not go back, would not recommend. More than likely will never buy Honda again.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • New car amazing experience!

    This is my second car I've bought from Honda City! First experience was great and this one was just as good! If

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Best experience ever!

    We wanted a particular Odyssey in 2 days. Nate, in sales, was fantastic, and the entire team worked together to make it possible(even though they didn

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    't have it on their lot). The staff was bright, professional, knowledgeable, and personable. We have never had a better experience buying a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for writing a review. It was our pleasure to assist you in getting the Odyssey you wanted. We strive to make every customer as HAPPY

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    as you are!! Enjoy your Odyssey! we look forward to continuing our efforts in providing you with the BEST customer service possible. Have a wonderful weekend! Thank you from all of us at Honda City Denise Coleman Internet Sales Manager


  • Terrible service

    Service stinks! They make idle promises. Just want to sell you a car but don't follow through on their service. Never buy from this dealership agai

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    n

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 7 found this review helpful. Did you?

  • Worked out well in the end.

    Had a few problems initially with the buying process due to a lack of communication with the credit union that I financed with and the salesman. I fe

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    lt the salesman although quite friendly was a little inexperienced. However, it worked out well in the end and I ended up getting the vehicle that I wanted at a good price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Service

    Less than a year ago my compressor for the air conditioner in my CRV stopped working I was fortunate that this was still under warranty. I this April

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    the air was not working again.I brought it back and it ended up being the o rings which was only $10, the labor however was 186.20. I always have been happy with the service but I would have thought this minor repair would have been done when they put in the compressor.that would have been good customer service..I would have paid for the part while they were doing the compressor work, /disappointed that that was not brought up at that time

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • They're not aware of their own ads?

    I stopped by the dealership in response to their ad in the Syracuse newspaper for a new Accord. Unfortunately the salesperson and sales manager state

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    that they never saw the ad. They told me that they don't have that car in stock, have none on order and haven't had one for quite some time. No one there could find the ad because no one had a newspaper, nor could they locate it online, so I drove all the way back home and found the ad in TODAY's paper! It was for a car that the salesperson showed me, that I liked. They had two identical cars, but she told me that each one cost more than the ad price. The ad was for an Accord EX; the car that I saw was for an Accord Sport, but the sticker price was exactly the same as the ad, so it's quite obvious that the ad had a typo. Since it's obvious that this dealer isn't familiar with their own ad, let alone the competition I won't be returning.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?

  • Exemplary service- above & beyond

    Karen Dixon and her co-workers went above and beyond to make a very "special" sale happen for a special lady (my 78 year old mother in law) who lost a

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    ll her independence due to a stroke/heart attack 3 years ago. She allowed a family member to driver her 2004 honda CRV, which she cherished and held close to her heart as her last piece of freedom). It was involved in an accident and deemed unrepairable. 3 days before Christmas, Honda city had taken the exact year make and model & color in on trade. They prepped the vehicle for delivery within two days for us to surprise my mother-in-law for Christmas. It was priceless! These people are truly the best and really showed us what the true meaning of Christmas was. They should be commended!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

  • Very Pleased!

    Hello, I had a great experience with Honda City... I just purchased a 2015 Honda Fit EX (6-speed of course) and so far could not be more thrilled to b

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    e driving such a wonderful car! I'd like to thank my salesman Steve for making the sale process quick and painless and for also getting the numbers where we needed them to be! Also a thanks to the Honda City team for finding me a black one so quickly, as I really was not into the silver one you had available on the lot. I look forward to doing business with Honda City again, but given the track record of Honda's it may be a while before I need a new vehicle!!! Thanks again for the quality service and product!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Honda City
7140 Henry Clay Blvd Liverpool, NY 13088
New (315) 407-4360
Used (315) 407-4359
Service (315) 409-7022
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