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Used 888-291-0721 Email Dealer
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Reviews

Average Ratings

2.8
24 lifetime reviews.
  • Exemplary service- above & beyond

    Karen Dixon and her co-workers went above and beyond to make a very "special" sale happen for a special lady (my 78 year old mother in law) who lo...


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    Karen Dixon and her co-workers went above and beyond to make a very "special" sale happen for a special lady (my 78 year old mother in law) who lost all her independence due to a stroke/heart attack 3 years ago. She allowed a family member to driver her 2004 honda CRV, which she cherished and held close to her heart as her last piece of freedom). It was involved in an accident and deemed unrepairable. 3 days before Christmas, Honda city had taken the exact year make and model & color in on trade. They prepped the vehicle for delivery within two days for us to surprise my mother-in-law for Christmas. It was priceless! These people are truly the best and really showed us what the true meaning of Christmas was. They should be commended!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Automobile purchase

    I just purchased a previously owned car from Honda City and was extremely pleased with the quality of service I received. Mark was so helpful an...


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    I just purchased a previously owned car from Honda City and was extremely pleased with the quality of service I received. Mark was so helpful and went beyond the call of duty in providing excellent service to me. He made the whole process so easy and even enjoyable for me. I really appreciated the friendly and professional atmosphere that surrounded the transaction process!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Terrible service

    Service stinks! They make idle promises. Just want to sell you a car but don't follow through on their service. Never buy from this dealership ...


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    Service stinks! They make idle promises. Just want to sell you a car but don't follow through on their service. Never buy from this dealership again

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 6 found this review helpful. Did you?

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  • Worked out well in the end.

    Had a few problems initially with the buying process due to a lack of communication with the credit union that I financed with and the salesman. ...


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    Had a few problems initially with the buying process due to a lack of communication with the credit union that I financed with and the salesman. I felt the salesman although quite friendly was a little inexperienced. However, it worked out well in the end and I ended up getting the vehicle that I wanted at a good price.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Less than a year ago my compressor for the air conditioner in my CRV stopped working I was fortunate that this was still under warranty. I this Ap...


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    Less than a year ago my compressor for the air conditioner in my CRV stopped working I was fortunate that this was still under warranty. I this April the air was not working again.I brought it back and it ended up being the o rings which was only $10, the labor however was 186.20. I always have been happy with the service but I would have thought this minor repair would have been done when they put in the compressor.that would have been good customer service..I would have paid for the part while they were doing the compressor work, /disappointed that that was not brought up at that time

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • They're not aware of their own ads?

    I stopped by the dealership in response to their ad in the Syracuse newspaper for a new Accord. Unfortunately the salesperson and sales manager st...


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    I stopped by the dealership in response to their ad in the Syracuse newspaper for a new Accord. Unfortunately the salesperson and sales manager state that they never saw the ad. They told me that they don't have that car in stock, have none on order and haven't had one for quite some time. No one there could find the ad because no one had a newspaper, nor could they locate it online, so I drove all the way back home and found the ad in TODAY's paper! It was for a car that the salesperson showed me, that I liked. They had two identical cars, but she told me that each one cost more than the ad price. The ad was for an Accord EX; the car that I saw was for an Accord Sport, but the sticker price was exactly the same as the ad, so it's quite obvious that the ad had a typo. Since it's obvious that this dealer isn't familiar with their own ad, let alone the competition I won't be returning.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Very Pleased!

    Hello, I had a great experience with Honda City... I just purchased a 2015 Honda Fit EX (6-speed of course) and so far could not be more thrilled ...


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    Hello, I had a great experience with Honda City... I just purchased a 2015 Honda Fit EX (6-speed of course) and so far could not be more thrilled to be driving such a wonderful car! I'd like to thank my salesman Steve for making the sale process quick and painless and for also getting the numbers where we needed them to be! Also a thanks to the Honda City team for finding me a black one so quickly, as I really was not into the silver one you had available on the lot. I look forward to doing business with Honda City again, but given the track record of Honda's it may be a while before I need a new vehicle!!! Thanks again for the quality service and product!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful service.

    It was a pleasure to give this establishment my business. Anthony is a great sales rep and he made buying a car a pleasure instead of a hassle.


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    It was a pleasure to give this establishment my business. Anthony is a great sales rep and he made buying a car a pleasure instead of a hassle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2012 honda crosstour

    We bought a used 2012 honda crosstour from Karen Dixon at honda city.one word AWESOME. She and the rest of the staff were friendly and extremely h...


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    We bought a used 2012 honda crosstour from Karen Dixon at honda city.one word AWESOME. She and the rest of the staff were friendly and extremely helpful. We will drive the hour to get there again when we buy again.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service. Fast and friendly!

    I went to Honda City to look for used cars after a car accident. I needed to quickly make a purchase and was unsure of what to buy. I was helped b...


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    I went to Honda City to look for used cars after a car accident. I needed to quickly make a purchase and was unsure of what to buy. I was helped by Karen Dixon who was able to find me the perfect truck. Karen was extremely and helpful, she found me exactly what i wanted in no time at a great price.All the used vehicles at Honda City are clean and in great shape. I purchased my truck with over 100,000 miles and after 6 months have had 0 problems. Even after my purchase Honda City offers any help they can give and checks in to make sure everything is going well. Honda City and Karen have found a lifelong customer. Thanks again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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