Carbone Chrysler Dodge Jeep RAM of Yorkville

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Reviews

Average Ratings

5.0
90 lifetime reviews.
  • Bryan Brockway was great

    When I walked in Brock greeted me at the door with a smile. He showed me the inventory, and helped me pick the car I drove away from the dealershi...

    Dealer Response

    Hello Amanda, Thank you for sharing you fast and friendly experience at our Carbone Dodge Chrysler Jeep RAM of Yorkville with Brock. Everything...


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    When I walked in Brock greeted me at the door with a smile. He showed me the inventory, and helped me pick the car I drove away from the dealership with the SAME DAY! Very friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Amanda, Thank you for sharing you fast and friendly experience at our Carbone Dodge Chrysler Jeep RAM of Yorkville with Brock. Everything we do is for you. Have a great day! Karen Flynn Internet Manager


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  • Simon Mills - First Class Salesman

    I recently purchased a 2016 Jeep Cherokee Sport 4x4 and couldn't be happier with my purchase. From the initial visit into the showroom until now,...

    Dealer Response

    Hello Mark, Thank you for sharing your experience at our Carbone Dodge Chrysler Jeep RAM of Yorkville with Simon. We agree he is first class an...


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    I recently purchased a 2016 Jeep Cherokee Sport 4x4 and couldn't be happier with my purchase. From the initial visit into the showroom until now, nearly 3 months later, I couldn't be a more satisfied customer. Simon assisted me in receiving a fair value for my trade, was able to obtain a great interest rate, spent an incredible amount of time discussing vehicle options and test-driving numerous vehicles, and even delivered my vehicle due to the holiday weekend. The purchase of a vehicle is an incredibly important decision, and Simon greatly assisted in that decision. I couldn't be happier. Thank you to Simon and Carbone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Mark, Thank you for sharing your experience at our Carbone Dodge Chrysler Jeep RAM of Yorkville with Simon. We agree he is first class and will definitely let him know how happy you are. Have a great day! Karen Flynn Internet Manager


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  • brock was amazing

    I have to say. I've bought a lot of vehicles in my life but this was the best experience I've had. Brock was amazing. Found out what I was looking...

    Dealer Response

    Hello Megan, Thank you for sharing the best car buying experience you've ever had with Brock from our Carbone Dodge Chrysler Jeep RAM of Yorkvil...


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    I have to say. I've bought a lot of vehicles in my life but this was the best experience I've had. Brock was amazing. Found out what I was looking for and what my budget was and got me exactly what I wanted in my price range! I bought a brand new Pacifica because brock took the time to go over every part of the vehicle and show me all the amazing features. I'll never buy another car anywhere else. Brock thanks for the great customer service !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Megan, Thank you for sharing the best car buying experience you've ever had with Brock from our Carbone Dodge Chrysler Jeep RAM of Yorkville. We can't wait to see you again! Karen Flynn Internet Manager


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  • Car shopping

    My man Miguel is one of the best car salesman at Carbone very respectable and very high class went out of his way to get me in the SUV I want it ....

    Dealer Response

    Hello Jimmy, Thank you for letting us know about your very high class experience with Miguel from our Carbone Dodge Chrysler Jeep RAM of Yorkvil...


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    My man Miguel is one of the best car salesman at Carbone very respectable and very high class went out of his way to get me in the SUV I want it .. thank u so much ...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jimmy, Thank you for letting us know about your very high class experience with Miguel from our Carbone Dodge Chrysler Jeep RAM of Yorkville. Let us know if we can be of help with any of your vehicle needs. Have a great day! Karen Flynn Internet Manager


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  • SENSATIONAL

    Miguel Diaz was sensational! Transition was so smooth that by the time i realized i was in a newer pickup i felt like it was a dream. Miguel aka...

    Dealer Response

    Hello Kelby, I was so glad to hear about your sensational experience at our Carbone Dodge Chrysler Jeep RAM of Yorkville with Miquel. We plan t...


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    Miguel Diaz was sensational! Transition was so smooth that by the time i realized i was in a newer pickup i felt like it was a dream. Miguel aka Papi Shampoo not only did he took care of me but made me feel he was there for me and made sure i was taken care of.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kelby, I was so glad to hear about your sensational experience at our Carbone Dodge Chrysler Jeep RAM of Yorkville with Miquel. We plan to be there for all of your vehicle needs. Have a great day! Karen Flynn Internet Manager


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  • My first brand new car purchase!

    I just want to start of by thanking Roberto Ortiz and Carbone Dodge for the best customer service experience! I was car shopping for my first car ...

    Dealer Response

    Hello Alla, Thank you so much for telling us about your best customer experience ever at our Carbone Dodge Chrysler Jeep RAM of Yorkville with R...


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    I just want to start of by thanking Roberto Ortiz and Carbone Dodge for the best customer service experience! I was car shopping for my first car and he was the most knowledgable, understanding and hardworking salesperson I've ever come across! I went in just to browse on some options and was not expecting to leave the same day with my brand new 2017 Jeep Compass, but he made it happen! Roberto made sure all my needs were satisfied and the payment was the very best part! He personally set up my first oil change, introduced me to service advisors as well as the recon crew, who made sure my Jeep was detailed and shiny the very same day! To anyone looking for that right car, he's the man you want to work with! I also want to thank Allen Hutchings for helping us close the deal, It was a pleasure doing buisness with the group and I will defiantly be back with family and friends!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Alla, Thank you so much for telling us about your best customer experience ever at our Carbone Dodge Chrysler Jeep RAM of Yorkville with Roberto. Our team knows customers like you make us what we are today. Enjoy your new ride! Karen Flynn Internet Manager


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  • Drove away same day

    I bought a jeep patriot a couple days before Christmas. I had Miguel Diaz as my salesman. He was very helpful with finding the particular vehic...

    Dealer Response

    Hi Jeremy, I was so glad to hear how helpful Miguel was from our Carbone Dodge Chrysler Jeep RAM of Yorkville. It's awesome that you were able t...


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    I bought a jeep patriot a couple days before Christmas. I had Miguel Diaz as my salesman. He was very helpful with finding the particular vehicle I was look on for and explaining the features during the test drive. He was also helpful with all the paperwork and dmv paperwork. I was able to drive out with my vehicle that same day.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jeremy, I was so glad to hear how helpful Miguel was from our Carbone Dodge Chrysler Jeep RAM of Yorkville. It's awesome that you were able to drive off the lot with your vehicle that same day. We look forward to helping you with all of your vehicle needs in the future. Have a great day! Karen Flynn Internet Manager


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  • Best RAM Ever Purchased

    I went in looking for an Orange Ram....the process was flawless and the professional attitude from my sales man Charlie was top notch...I would re...

    Dealer Response

    Hello Matthew, I was so glad to hear about your flawless and professional experience with Charlie at our Carbone Dodge Chrysler Jeep RAM of York...


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    I went in looking for an Orange Ram....the process was flawless and the professional attitude from my sales man Charlie was top notch...I would recommend this place of business any day of the week...thank you again Charlie

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Matthew, I was so glad to hear about your flawless and professional experience with Charlie at our Carbone Dodge Chrysler Jeep RAM of Yorkville. We really appreciate your recommendations. Enjoy your new ride! Karen Flynn Internet Manager


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  • A-M-A-Z-I-N-G

    Went in looking for a truck. After a few minutes Dan Saponaro had found me one in my price range and exactly what I was looking for and then some....

    Dealer Response

    Hello BBorowiec, Thank you for letting us know that you were extremely happy with the customer service you received from Dan at our Carbone Dodg...


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    Went in looking for a truck. After a few minutes Dan Saponaro had found me one in my price range and exactly what I was looking for and then some. I am extremely happy with his customer service and I will be going back to him again when I'm looking for a vehicle in the future. A+ Dan, and thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello BBorowiec, Thank you for letting us know that you were extremely happy with the customer service you received from Dan at our Carbone Dodge Chrysler Jeep RAM of Yorkville. I will be sure to let him know you plan to contact him when you're ready for your next vehicle. Have a great day! Karen Flynn Internet Manager


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  • Great customer service

    I bought my car brand new. When I first came in to look all I had to do was tell them what I wanted, and from there they were the ones who got me ...

    Dealer Response

    Hello Rae, Thank you not only for your purchase from our Carbone Dodge Chrysler Jeep RAM of Yorkville, but for your comments regarding your sati...


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    I bought my car brand new. When I first came in to look all I had to do was tell them what I wanted, and from there they were the ones who got me into a car I never thought I'd own, but now have come to love!! So far I have gotten all my service work done through them, as far as oil changes and snow tires, they were very accommodating to me financially and help keep prices within my budget. They have an amazing and friendly staff who make it fun and personable, it's a great environment!!! Thank you Carbone & staff!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Rae, Thank you not only for your purchase from our Carbone Dodge Chrysler Jeep RAM of Yorkville, but for your comments regarding your satisfaction with our Service Department. Our staff greatly appreciates it. Have a great day! Karen Flynn Internet Manager


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