Carbone Buick GMC Cadillac Hours
"This is a family business. People associate the way we do business with our family name. I want my children to be proud and interested in the business. And I want the way we do business with our customers to be the Carbone way - honest and fair."
"Putting you in the driver's seat for over 80 years."
$40.1 and up*
$16 and up*
Oil, Filter Change
Air Filter Replacement
$15.95 and up*
Read reviews that mention:
Sat for hours upon picking up a used vehicle was lied to several times, my monthly payment changed 3 times the day I picked up my vehicle .
Hello Phil, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your ...concerns. Please reach out to us directly at (315) 797-4948 when you have a chance. Thank you, and we look forward to hearing from you.
0 stars if I could...very shady dealership...doesnt honor warranty..they do not inspect vehicles before selling.. 2 weeks in car making all kinds of noises..after... 2 weeks of waiting for them to fix it the technicians (not real mechanics)tell me the broken parts are just noisy and haven't failed yet..so they wont fix it..luckily they didnt fail while I was driving it to work and back..(scared to drive it anywhere far... what a shame).how did it pass inspection...took it to my mechanic, compressor/ac clutch and pulley are shot..needs breaks and rotors and a front and rear wheel bearing,shocks and struts/shocks need replacing...I'm only one person so they dont need my business, but for future customers..be very very careful..this is a shady dealership
Hi Kenneth, it's upsetting to hear that your experience was anything but stellar. We would like an opportunity to make this up to you. If you are will...ing, please reach out to us at (315) 797-4948 so we can work towards a resolution. Thank you.
They delivered - JOY !! Great buying experience. I chose my vehicle from the website. Dealership had the vehicle on their lot on the day and time I chose.
Very disappointed in this dealership. Was very interested in a 2014 Toyota Tundra, I had $20000 cash to put down and it was listed for $25999 online.... I had been emailing Bridgett since earlier in the week and set up to look at truck on Saturday. So, the drive is 5 hours round trip and I get there and I see the truck is in the shop on the lift. I go talk to Bridgett she doesn't know what is going on, she talks to Josh the sales manager and he said on Friday at 6pm they decided to put a lift kit, new tires and rims on the truck. Since, Bridgett leaves at 5pm she didn't know, well someone knew this mod was going on cause the lift kit can't be ordered and delivered in 1 hr. And then he said if I wanted the truck the price would be $5000 more than the online price and he was only willing to negotiate $200 to $300. Bunch of BS. He acted like he didn't care, total lack of communication and very unprofessional!!!
Hi there, we regret your most recent visit with us was not up to the standards we strive for. When you have an opportunity, please reach out to us at ...(315) 797-4948 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
I worked with Aaron Pritchard in trading in my old GMC and purchasing a new one. Aaron was excellent through the process and worked to make the deal happen.... After the sale he took the time to walk through the various features on the new truck, ensuring I had a solid understanding of the new vehicle. Closing the sale and signing was done by professional and knowledgeable staff. Thank you!
Thank you! We're glad you found our team to be knowledgeable and helpful!
As always I had another exceptional experience with my car purchase. Aaron went above and beyond to deliver my vehicle and make us happy customers!!
Thank you! We always want to hear back from our clients and we're glad you had such a positive experience with us! Take care!
Bought two vehicles here from out of town. Very efficient team. When I showed up they had everything ready I was in and out quickly. Overall good... experience.
Thanks, Nathan! We always want to hear back from our clients and we're glad you had such a positive experience with us! Take care!
I bought a Denali from Aaron and it was very high pressure and after I bought the vehicle, I had called and went into the dealership several times because... my Onstar was not working correctly. When I went in the second to last time, he told me he didn't work for Onstar and walked away. I then talked to another salesman and he was able to help with no problems. Twice I had gone into parts, one time to buy tires another time to get windshield wipers. When I went to order tires, the kid at the desk told me to go somewhere else it would be cheaper, even though, it would've been cheaper there because of the rebates and when I went to get the windshield wipers, again the kid at the desk couldn't help me put them on. Its not worth the aggravation. If your going to buy a vehicle, go to Tim Tiernan
Hi there, we are disappointed to hear that you did not have a more positive experience with us at Carbone Buick GMC Cadillac of Utica. Please contact ...us at (315) 797-4948 so we can work with you to make this right. We look forward to hearing from you, thank you.
I made an appointment for an oil change online.I was in and out quickly.Very convenient and fast.I was impressed throughout the whole experience.
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
They are Best Malik Humaiyun Essa a good center to fix your cars and the best place for buying and selling cars behind pak wheels
Hi there, we are so pleased you enjoyed your visit to Carbone Buick GMC Cadillac of Utica! We hope you have a stellar day!