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Reviews

Average Ratings

4.6
16 lifetime reviews.
  • Excellent experience!

    Another GREAT buying experience at Carbone GMC. I wouldn't go anywhere else!

    Dealer Response

    Hello Lori, Thanks for letting us know about your most recent great buying experience at our Carbone Chevrolet Cadillac Buick GMC of Yorkville. ...


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    Another GREAT buying experience at Carbone GMC. I wouldn't go anywhere else!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Lori, Thanks for letting us know about your most recent great buying experience at our Carbone Chevrolet Cadillac Buick GMC of Yorkville. We look forward to helping you once again in the future! Karen Flynn Internet Manager


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  • Wonderful experience

    As usual Mike Scalvo was wonderful! This would be the 4th family vehicle we have bought from Mike! He is so pleasant and professional! We love...


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    As usual Mike Scalvo was wonderful! This would be the 4th family vehicle we have bought from Mike! He is so pleasant and professional! We love dealing with him! We will actually be coming back soon for another family upgrade!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Top notch service

    Nothing but grade A service and professionalism. I bought two vehicles in a week and will be back when I need more. Great group of guys over there...

    Dealer Response

    Hello Jon, Thank you for your purchases from our Carbone Chevrolet Cadillac Buick GMC of Yorkville. We think all of our customer deserve that g...


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    Nothing but grade A service and professionalism. I bought two vehicles in a week and will be back when I need more. Great group of guys over there at the GM store

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jon, Thank you for your purchases from our Carbone Chevrolet Cadillac Buick GMC of Yorkville. We think all of our customer deserve that grade A service and professionalism. We can't wait to see you again! Karen Flynn Internet Manager


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  • I Had A Great Experience Dealing With Carbone Cars

    I Enjoyed Very Much My Experience And Dealings With Carbone Cadillac And Especially With Aaron My Salesmen. He Followed Up On Numerous Occasions ...

    Dealer Response

    Hello Chip, It was great to hear about your experience at our Carbone Chevrolet Cadillac Buick GMC of Yorkville with Aaron. We know how valuable ...


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    I Enjoyed Very Much My Experience And Dealings With Carbone Cadillac And Especially With Aaron My Salesmen. He Followed Up On Numerous Occasions With Me As I Have A Very Hectic Traveling Schedule. He Also Spent Time Locating Exactly The Car, Color And Options I Wanted. He Spent Extra Time With Me Going Over Every Aspect Of My New Cadillac XT5 And Explaining Every And All Options That The Car Has To Offer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Chip, It was great to hear about your experience at our Carbone Chevrolet Cadillac Buick GMC of Yorkville with Aaron. We know how valuable your time is so we don't to waste any of it. Enjoy the new ride! Kare Flynn Internet Manager


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  • Amazing Experience

    I absolutely loved the experience I had here! The customer service I had was absolutely amazing. All of my questions were answered. As being a fir...

    Dealer Response

    Hi Brendan, It was fantastic to hear about the absolutely amazing experience you had at our Carbone Chevrolet Cadillac Buick GMC of Yorkville. W...


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    I absolutely loved the experience I had here! The customer service I had was absolutely amazing. All of my questions were answered. As being a first time buyer, they helped me so much!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brendan, It was fantastic to hear about the absolutely amazing experience you had at our Carbone Chevrolet Cadillac Buick GMC of Yorkville. We can't thank you enough for your kind words! Karen Flynn Internet Manager


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  • Derrick Snell Car Dealer

    Had a great experience at the carbone auto group over on oriskany st. My guy Derrick Snell really hooked me up and I couldn't ask for a better upg...

    Dealer Response

    Hello Jordan, It was great to hear how Derrick from our Carbone Chevrolet Cadillac Buick GMC of Yorkville hooked you up. Enjoy the new ride! Ka...


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    Had a great experience at the carbone auto group over on oriskany st. My guy Derrick Snell really hooked me up and I couldn't ask for a better upgrade.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jordan, It was great to hear how Derrick from our Carbone Chevrolet Cadillac Buick GMC of Yorkville hooked you up. Enjoy the new ride! Karen Flynn Internet Manager


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  • EDWARD THOMAS

    GREAT SERVICE PURCHASED A NEW TRUCK FROM DERRICK SNELL

    Dealer Response

    Hello Edward, Thank you for taking the time to mention the great service you received at Carbone Chevrolet Cadillac Buick GMC of Yorkville from ...


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    GREAT SERVICE PURCHASED A NEW TRUCK FROM DERRICK SNELL

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Edward, Thank you for taking the time to mention the great service you received at Carbone Chevrolet Cadillac Buick GMC of Yorkville from Derrick Snell. It is greatly appreciated! Karen Flynn Internet Manager


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  • Physician

    Good service and good flexibility and knowing how to do business

    Dealer Response

    Hello Naji, Thank you for your kind words regarding our Carbone Chevrolet Cadillac Buick GMC of Yorkville. It is greatly appreciated! Karen Fly...


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    Good service and good flexibility and knowing how to do business

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Naji, Thank you for your kind words regarding our Carbone Chevrolet Cadillac Buick GMC of Yorkville. It is greatly appreciated! Karen Flynn Internet Manager


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  • service repair

    I was not happy with the service i got at all. I was told it was the knock sensor when they called me and then told me the bill would be 453. I lo...

    Dealer Response

    Hello Joan, I was so sorry to hear about your experience at our Service Department. I've made our VP of Fixed Operations aware of your dissatisf...


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    I was not happy with the service i got at all. I was told it was the knock sensor when they called me and then told me the bill would be 453. I looked up a knock sensor and it was only 29.99 at auto zone so then i called them and it change to a lock cyclinder and that was 112.99 at auto zone but they charged me 259. I also asked how much the part was through them and they said 193 but when i picked my car up the bill says 259 for the part.. Also, when i picked my car up they charged me 493.22. I asked how much it was gonna cost me and they said 453 but for got to add tax so they say. I am on a fixed income and thats why i asked for a price a head of time.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Joan, I was so sorry to hear about your experience at our Service Department. I've made our VP of Fixed Operations aware of your dissatisfaction. If you would like to email me at kflynn@carbonecars.com I would be happy to provide him with it for you. Karen Flynn Internet Manager


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  • Sherry

    Great experience all the way around. Great selection of well appointed vehicles. Tim T was excellent Sales. Went through the entire features of ou...

    Dealer Response

    Hello Sherry, I was glad to hear about your great experience at our Carbone GM Chevrolet Cadillac Buick location. Our goal is to keep you coming ...


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    Great experience all the way around. Great selection of well appointed vehicles. Tim T was excellent Sales. Went through the entire features of our new Sierra. Erik in Finance very thorough in explaining all the details of our purchase. Entire visit was pleasant with all our questions asked. Dealership very clean and modern. It was well worth the drive from Northern New York.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Sherry, I was glad to hear about your great experience at our Carbone GM Chevrolet Cadillac Buick location. Our goal is to keep you coming back to work with our top notch sales team and modern facility. Karen Flynn Internet Manager


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