Woody Buick GMC Naperville

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Sales 9:00 AM - 9:00 PM
Service 6:30 AM - 12:00 AM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 6:30 AM - 12:00 AM
Tue 6:30 AM - 12:00 AM
Wed 6:30 AM - 12:00 AM
Thu 6:30 AM - 12:00 AM
Fri 6:30 AM - 12:00 AM
Sat 7:30 AM - 4:00 PM
Sun Closed
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Reviews

4.8
37 lifetime reviews.
  • Great experience!

    I worked with Mary Froelich and she was wonderful. Thanks to her professionalism and product knowledge the process could not have been easier. She...

    Dealer Response

    Thank you for the great feedback! At Woody Buick GMC, it is always our number one goal to get the perfect vehicle at the right price for our amazi...


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    I worked with Mary Froelich and she was wonderful. Thanks to her professionalism and product knowledge the process could not have been easier. She listened to what I wanted, found exactly the car to meet my family's needs and helped me make it work for my budget. It was by far the best buying experience I've had in a long time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great feedback! At Woody Buick GMC, it is always our number one goal to get the perfect vehicle at the right price for our amazing customers. Mary is such an amazing part of the sales team, and it's so awesome to hear that she was able to provide you with the professional and knowledgeable service. We look forward to assisting you with your future sales and service needs. Best Regards, Sevil Begoli - General Sales Manager


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  • Horrible Service Department

    What defines a good or bad car dealer? Here is what defines Woody Buick - Unresolved - 3 visits and 20 days at the dealer and the car is still not...

    Dealer Response

    Scott, thank you for taking the time to share your recent experience at Woody Buick GMC. We want each customer to be completely satisfied upon vis...


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    What defines a good or bad car dealer? Here is what defines Woody Buick - Unresolved - 3 visits and 20 days at the dealer and the car is still not fixed! Rude - What their service writers are to you when you bring your car back with the same problem. Progress Updates – Not at Woody Buick! I would only get a call several days later letting me know the car was ready to be picked up. Troubleshoot & Repair - Found the sensor with the problem and replaced it twice but it did not correct the problem. Instead of troubleshooting further to see if another module or an electrical problem could be causing the sensor to malfunction. They just gave the car back to me. God – What Buick tech support thinks when they tell the service department “This is a normal operating condition” and all work stops on your car! Qualified – Clearly their techs who worked on my car are not qualified. Found some extra screws in my cup holder that the tech forgot to put back in. Luckily I knew where the screws went and was able to reassemble the panel correctly. They are even unable to put the car back together correctly. Customer Satisfaction – On a scale of 1 to 10, I give them a 1. Why a 1 and not a 0? They did give me a loaner…. Negative - My entire experience with Woody Buick has been nothing but negative. This has to be the most unprofessional dealer I have ever dealt with. If you want to avoid the headache and stress I have been put through. DO NOT TAKE YOUR CAR TO WOODY BUICK!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Scott, thank you for taking the time to share your recent experience at Woody Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Sincerely, Sevil Begoli - General Sales Manager


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  • Prime Time Service

    Enjoyed the time, will keep coming back for more."|"

    Dealer Response

    Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! We appreciate your busin...


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    Enjoyed the time, will keep coming back for more."|"

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! We appreciate your business! Regards, Sevil Begoli - General Sales Manager


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Service & Repair

About Our Dealership

Dealer on Cars.com since July 2013

Woody Buick GMC helps keep Chicagoland moving! We are a family-owned and operated dealership serving the cities of Naperville, Elgin, Chicago and the surrounding communities. We typically stock a selection of 750 combined New and Used vehicles. If you're in the neighborhood, stop by to say hello! Woody will be in the showroom with his checkbook ready to give you top dollar for your trade-in. Woody's philosophy is: If you have a trade, you have a deal!

"Woody's philosophy is: If you have a trade, you have a deal!"