Planet Pre-Owned / Matthews Mitsubishi Volkswagen

Reviews

Average Ratings

4.8
981 lifetime reviews.
  • Referred here by my brother

    Amazing buying process. Seamless and smooth. They are set apart from other dealerships with their customer service quality. Worked with Rob DeGroa...


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    Amazing buying process. Seamless and smooth. They are set apart from other dealerships with their customer service quality. Worked with Rob DeGroat and Peter (finance manager.) I would immensely recommend coming here! No hesitation (Purchased a 2016 Nissan Versa SV)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeremy Jackson

    Jeremy has been very helpful especially when dealing with difficult insurance errors that slowed things down. He was very patient and a pleasure t...


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    Jeremy has been very helpful especially when dealing with difficult insurance errors that slowed things down. He was very patient and a pleasure to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • customer

    Andy my salesman was very helpful and answered all the questions that I had. He turned a previous bad experience in car shopping into a very posi...


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    Andy my salesman was very helpful and answered all the questions that I had. He turned a previous bad experience in car shopping into a very positive one. I would recommend him to friends and family looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 10/10

    Andy worked with us so professionally. I would recommend him to anyone looking for a vehicle. We didn't have the best credit score or the biggest ...


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    Andy worked with us so professionally. I would recommend him to anyone looking for a vehicle. We didn't have the best credit score or the biggest down payment, he worked with us and kept us updated everyday. Andy helped explain absolutely everything to us so we understood exactly what the process was. Andy never made us feel pressured into buying a vehicle we didn't want. All around enjoyable application process and we will be coming to him for the years to come.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Joe Hoover

    Salesman was friendly and not pushy. He knew a lot of useful information about the cars I was interested in. The only hitch was that my car wasn't...


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    Salesman was friendly and not pushy. He knew a lot of useful information about the cars I was interested in. The only hitch was that my car wasn't ready when I came to pick it up but that didn't matter anyway because my old car was to old and rusty for a trade in here. I believe I will be satisfied with my car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Joe Hoover

    I needed a quick, one-stop-shop. Joe helped me find what I needed, was friendly and knowledgeable and did not pressure me. He got everything done ...


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    I needed a quick, one-stop-shop. Joe helped me find what I needed, was friendly and knowledgeable and did not pressure me. He got everything done quickly and easily and it was a very positive buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Licensed Practical Nurse

    very professional and accommodating. When unable to come see car, Andy brought car to me to test drive. Explained all fees attached as well as war...


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    very professional and accommodating. When unable to come see car, Andy brought car to me to test drive. Explained all fees attached as well as warranty service available. Undivided attention and very truthful in all transaction of car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeremy Jackson

    Mr. Jeremy Jackson was a pleasure to work with. We had a trade in and purchased another vehicle. Everything went well. He was very helpful and ...


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    Mr. Jeremy Jackson was a pleasure to work with. We had a trade in and purchased another vehicle. Everything went well. He was very helpful and knowledgeable. There was absolutely no pressure. I definitely come back here when in the market for another vehicle and I will be recommending to friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • A low stress experience

    Two years ago my wife had a need for a new car as she started a new position. After some research, we ended up at Matthews Mitsubishi. She found a...


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    Two years ago my wife had a need for a new car as she started a new position. After some research, we ended up at Matthews Mitsubishi. She found a car she liked and a good dealer with the help of a nice man named Joe Hoover. Recently my old Volkswagen had some difficulties. We brought it in for service and there was just too much needed to justify the expense, especially as our family is expanding soon. For a good long moment, we panicked as we do not like car shopping. We made a quick call to the other side of the building and spoke with Joe Hoover in sales. We made an appointment and he helped us to find a vehicle that would meet our family's needs. There was never a feeling of being pressured into buying something more than we needed and the entire process was pleasant. Between the help provided by Mr. Hoover and the kind folks in the financing department, we found ourselves pleased. I don't know if we'll end up in the market for a new car soon (as both vehicles seem like they'll last a good long time_, but if we do, we'll end up at Matthews. I just hope Mr. Hoover will still be there with a grin and a helpful attitude.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Jeremy Jackson

    Jeremy is really conscientious and friendly, and he introduced everything with a lot details so that we know everything clearly. He is great and I...


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    Jeremy is really conscientious and friendly, and he introduced everything with a lot details so that we know everything clearly. He is great and I really recommend he to all the buyers!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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