Planet Pre-Owned / Matthews Mitsubishi Volkswagen

Reviews

Average Ratings

4.9
967 lifetime reviews.
  • Jack Conaty

    Went in Friday afternoon knowing what vehicle I wanted, worked with Jack and drove off the lot Monday night. Simple easy process, everyone on the ...


    Show Full Review

    Went in Friday afternoon knowing what vehicle I wanted, worked with Jack and drove off the lot Monday night. Simple easy process, everyone on the staff that I worked with were very friendly and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Jeremy Jackson

    Jermey was extremely helpful and accommodating throughout the whole process. I probably wouldn't have bought a new vehicle if he wasn't so willing...


    Show Full Review

    Jermey was extremely helpful and accommodating throughout the whole process. I probably wouldn't have bought a new vehicle if he wasn't so willing and understanding.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Jeremy Jackson

    Jeremy was very pleasant to deal with. He has great patients dealing with my mom and I going back and forth! Would recommend him to anyone that...


    Show Full Review

    Jeremy was very pleasant to deal with. He has great patients dealing with my mom and I going back and forth! Would recommend him to anyone that is looking to purchase a car! Five stars! Oh and he has the same last name, but darn we are not related!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Looking for a used car

    Inquired about a used car on May 31. No response and several promises thereafter that the sales person will follow up. Finally after 8 days someo...


    Show Full Review

    Inquired about a used car on May 31. No response and several promises thereafter that the sales person will follow up. Finally after 8 days someone followed up and said will get back with selling details. Came back and said car was sold. Poor follow up.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Forgot to mention the major accident

    Bought a used car, seemed like a good deal. A year later we are looking to trade it in at another Matthews dealership and of course now they're go...


    Show Full Review

    Bought a used car, seemed like a good deal. A year later we are looking to trade it in at another Matthews dealership and of course now they're going to pull the carfax to cover themselves but not when they were selling it to us, we are told it was in an accident and hit a fence before we bought it, ok no biggie. Went to another dealership that had the vehicle we wanted and they pull the carfax and tell us it was in a sever accident, went through a bush hit a tree then hit the fence and air bags deployed. Awesome right?

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Jeremy Jackson

    Jeremy was always available. I liked that it was easy to text him and I almost immediately got a response every time. He was very accepting of t...


    Show Full Review

    Jeremy was always available. I liked that it was easy to text him and I almost immediately got a response every time. He was very accepting of the challenges I put towards him. Thank you for a wonderful experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Jeremy Jackson

    Jeremy Jackson was very diligent in trying to find the vehicle I was looking for. Jim Morse who is his sales manager was very helpful as well. I...


    Show Full Review

    Jeremy Jackson was very diligent in trying to find the vehicle I was looking for. Jim Morse who is his sales manager was very helpful as well. I had a pleasant experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Jeremy Jackson

    Jeremy Jackson helped me take the plunge on a new (used) Dodge Dart and I couldn't be happier. He was very professional and knew what he was talki...


    Show Full Review

    Jeremy Jackson helped me take the plunge on a new (used) Dodge Dart and I couldn't be happier. He was very professional and knew what he was talking about. I didn't feel at all pressured and he made sure that I knew exactly what I was getting into with my trade-in as this was my first REAL car purchase. I'd also like to thank sales representative Rob for assisting with my purchase while Jeremy was out of the building, and Pete the finance manager. They all went above and beyond to make me feel comfortable. I could not have asked for a better car buying experience and I will most definitely be recommending Matthews Planet Preowned- and specifically Jeremy- to friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Jeremy Jackson

    My experience, no kidding aside, was fantastic. Jeremy Jackson was very helpful in helping us find and finalize our car purchase. I would recommen...


    Show Full Review

    My experience, no kidding aside, was fantastic. Jeremy Jackson was very helpful in helping us find and finalize our car purchase. I would recommend and actually have recommended my son come see him personally for a car purchase also. Jeremy was very friendly and more helpful than anywhere else we had visited. Thank you to mathews and Jeremy Jackson for all of our help.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Referred here by my brother

    Amazing buying process. Seamless and smooth. They are set apart from other dealerships with their customer service quality. Worked with Rob DeGroa...


    Show Full Review

    Amazing buying process. Seamless and smooth. They are set apart from other dealerships with their customer service quality. Worked with Rob DeGroat and Peter (finance manager.) I would immensely recommend coming here! No hesitation (Purchased a 2016 Nissan Versa SV)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review