Matthews Import Center

New 866-492-7572 Dealer Website
Used 866-984-2587 Email Dealer
Service 888-483-8948

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Reviews

Average Ratings

4.9
Average based on 292 reviews.
  • Wonderful experience! Drove 2 hrs to purchase here

    Had a wonderful experience with our first purchase at Matthews.Purchased my husband's dream car,sight unseen, and it was everything we had hoped f...


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    Had a wonderful experience with our first purchase at Matthews.Purchased my husband's dream car,sight unseen, and it was everything we had hoped for when we got to the dealership. JR Heeter couldn't have been nicer or more knowledgeable and went out of his way to make this an excellent experience! Drove two hours to get to Vestal on the recommendation of a friend who is a happy Matthews customer and she was right!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Welcoming atmosphere

    As a female car buyer, I am ALWAYS a little intimidated walking into a car dealership, but Matthews Kia was VERY welcoming. I was greeted at the d...


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    As a female car buyer, I am ALWAYS a little intimidated walking into a car dealership, but Matthews Kia was VERY welcoming. I was greeted at the door and invited to look around at my leisure. Polite sakes staff would check in with me and ask about what I wanted. They never tried to steer me into something I wasn't asking about. I would highly recommend them.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Terrific experience!

    This dealer is top notch beautiful they have a great customer lounge and showroom floor. The salesperson was terrific. He talked to me about what ...


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    This dealer is top notch beautiful they have a great customer lounge and showroom floor. The salesperson was terrific. He talked to me about what I wanted features, colors etc. I took a test drive and we talked about my driving impressions, he also informed me about the car features in a full mix of roads. It really felt like a no pressure atmosphere of just two friends talking. He went over the models they had in stock, one that where coming in or they would trade a dealer for the car I was looking for at no obligation.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Best car buying experience out there!

    I had such a pleasant experience at Matthew's! The service was second to none, the facilities were very accommodating! Dillon made us feel so welc...


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    I had such a pleasant experience at Matthew's! The service was second to none, the facilities were very accommodating! Dillon made us feel so welcomed and comfortable. He went the extra mile, helping my grandfather (who is no longer ambulatory) by taking paperwork or to him while he waited in the car, and was happy to do it. I will ALWAYS buy cars and service from Matthew's from this point on! Their hardwork and dedication are obvious the moment you walk in. Keep up the amazing job guys!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome salesperson!!

    I recently purchased my daughter her first car and I could not have asked for an overall better experience than the one I had at Matthews. My sale...


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    I recently purchased my daughter her first car and I could not have asked for an overall better experience than the one I had at Matthews. My salesperson, the Dillon Affatato especially made this an exceptiononally pleasant purchase. Dillon went above and beyond what was expected of him. He helped me keep this purchase a surprise and made it an experience that my daughter will never forget! Matthews is very lucky to have Dillon working for them!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • They made me an offer I couldn't refuse!

    What a great buying experience! Matthew Import Center is a wonderful facility and is lucky to have Brian Chadwick - who is just a terrific salesm...


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    What a great buying experience! Matthew Import Center is a wonderful facility and is lucky to have Brian Chadwick - who is just a terrific salesman. Not only did he find the exact car I was looking for (2016 Subaru Crosstrek, 5 speed in ice silver) at the exact price I was looking for; but he went above and beyond by watching a movie I suggested. You see, I feel that every car sales person should see "Fargo" (the movie, not the series). It's all about the clear coat scene. Brian, not a fan of the Minnesota, actually watched the movie. What a good sport! This was the second highly satisfying experience I've had with Matthews. I will continue being a loyal customer for both service and sales.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Have bought two cars from matthews! Great cars, !!

    I just bought my second car from matthews: J. R. Heeter being my salesman each time. My first purchase was a brand new Mazda cx5.. LOVE my Mazda.....


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    I just bought my second car from matthews: J. R. Heeter being my salesman each time. My first purchase was a brand new Mazda cx5.. LOVE my Mazda.. J.R.was so nice to work with, no pressure, and everything was so easy ! For over a year he looked for a Mustang for me. He texted me when he thought he might have one, and also occasionly just to say Hi! In March he told me he had 2 Mustangs. I sat in the 2015 beautiful black Mustang, but it wasn't what I was looking for. Then he showed me a gorgeous 2006 Mustang GT with very low miles . I heard the roar of the engine and fell in love with the car!! Again, there was no pressure from J.R., just friendly and very helpful! There were a few minor flaws in the exterior, which Mike Savage graciously agreed to fix( at NO cost to me).. I had told them I wanted to take the car to shows. J.R. and Cinnamon( in the financial office) made everything happen so easily, and I am the proud owner of my dream Mustang!! At my second car show I won " Best Muscle Car" trophy!! I can't thank all of you enough for not only selling me a gorgeous car, but for making my dream a reality!! J.R. Heeter and everyone at Matthews treat you like a friend of the family! I drive from Oneonta , and it is well worth the drive!!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Excellent Dealership and Service Department

    Stopped into look at a 2015 Dodge Ram that was on the lot one night after the dealership was closed. I thought about going to look at this truck a...


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    Stopped into look at a 2015 Dodge Ram that was on the lot one night after the dealership was closed. I thought about going to look at this truck again during business hours. . . Finally made up my mind to stop in and look at the truck and take it for a ride. Walked into the dealership and was greeted by Noelle Dalfonso, very friendly and knowledgeable sales person. Took the truck for a ride and decided to purchase the truck. Noelle took care of all of the paper work for the purchase so when I returned to the dealership after the bank, only took a short time and I was out the door with my new vehicle. Very happy with the vehicle!!!! The day after I got the truck, I noticed that 3 of the 4 tires had the locking lug nuts installed and there was no key way lug for the locks. Contacted Noelle about this, she told me to bring the truck right back in and they will take care of the problem. Set up an appoint with the service department at my convenience, and they corrected my problem with prompt great service. The only drawback with the whole vehicle purchase was the fact that Matthews import is the only dealer in the Matthews group that does not work directly with Horizons Federal Credit union. I had to go to the bank with the vehicle information to get the check for the vehicle. It was not all that big of a hassle, but I was told by the bank that the dealer could have done all of that right at the dealership location and I could have taken the vehicle home that day.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Girl looking for a car

    Quick and fine / no problems. I have a new grandchild ands HAD a Scion TC. Way too small - couldn't even fit in a car seat. This Soul fit my needs...


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    Quick and fine / no problems. I have a new grandchild ands HAD a Scion TC. Way too small - couldn't even fit in a car seat. This Soul fit my needs - good height too. No problems so far...

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • good price, fair trade

    mike redding, great saleman highly recommend *****


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    mike redding, great saleman highly recommend *****

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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