New 877-395-5151 Dealer Website
Used 888-828-8965 Email Dealer
Service 888-840-5326

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Reviews

Average Ratings

4.9
410 lifetime reviews.
  • New car purchase

    Easy to do business with them!! Got me the exact car I wanted even though it wasn't in stock yet here!! Steve M even gave me a tutorial on all t...

    Dealer Response

    Danielle, thanks for this marvelous review and congratulations on your new car! We are so pleased that Steve was able to provide you with such exc...


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    Easy to do business with them!! Got me the exact car I wanted even though it wasn't in stock yet here!! Steve M even gave me a tutorial on all the bells and whistles in my 2017!!! Love it!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Danielle, thanks for this marvelous review and congratulations on your new car! We are so pleased that Steve was able to provide you with such exceptional service. Enjoy your new vehicle! Best, Joe Dapolito - joedapolito@jackshermantoyota.com


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  • Great Experience!

    I purchased a used Subaru through Michele. It was a seamless experience with great service!


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    I purchased a used Subaru through Michele. It was a seamless experience with great service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Environmental packaged

    I was very pleased with the service aspect of my vehicle BUT was not so thrilled with the environmental package. I do admit after 6 hours I didn'...

    Dealer Response

    Robert, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments wil...


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    I was very pleased with the service aspect of my vehicle BUT was not so thrilled with the environmental package. I do admit after 6 hours I didn't look it over very carefully but had the opportunity to on Friday the day after and found a few spots that were obviously missed. The sunroof was one - there are suction cup markings that were there even when I purchased the car new and they are still there after a second detailing??? Then the driver's front door was not cleaned and also the driver's side of the dashboard. Then the back of the back seat I thought would have been scotchguarded along with the main part of the seat but there was either cat/dog or some kind of hair all over the back of the seat which leads to me think that they didn't scotchguard that area or it would not be moving around freely??

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robert, thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Joe Dapolito - joedapolito@jackshermantoyota.com


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  • Another car 4 me

    Steve Mahonski has helped me purchase/lease several vehicles over past 12 years. I appreciate his discussing options and keeping me updated when n...

    Dealer Response

    Cynthia, thank you so much for the great review of your experience at our dealership and especially with Steve. All of the employees appreciate yo...


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    Steve Mahonski has helped me purchase/lease several vehicles over past 12 years. I appreciate his discussing options and keeping me updated when new stock arrived on the lot

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cynthia, thank you so much for the great review of your experience at our dealership and especially with Steve. All of the employees appreciate your loyalty to Jack Sherman Toyota. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Steve or myself. Best, Joe Dapolito - joedapolito@jackshermantoyota.com


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  • Dependable & Honest Dealership

    Your service is prompt & dependable. Very easy to get an appointment at my convenience. One can feel safe at Jack Sherman Toyota, knowing every ...

    Dealer Response

    Rosemarie, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all as...


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    Your service is prompt & dependable. Very easy to get an appointment at my convenience. One can feel safe at Jack Sherman Toyota, knowing every & all dealings are done with honesty & trustworthiness.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rosemarie, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Joe Dapolito - joedapolito@jackshermantoyota.com


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  • Excellent sales personal

    Non pressured, very professional yet easy going. The young man that we dealt with has a promising future in what ever line of work he decides to d...

    Dealer Response

    Thank you so much for the nice review, Timothy! We really appreciate this feedback and I'll be certain to share your compliments to our staff. We ...


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    Non pressured, very professional yet easy going. The young man that we dealt with has a promising future in what ever line of work he decides to do. I've saved his number for my next purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the nice review, Timothy! We really appreciate this feedback and I'll be certain to share your compliments to our staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best, Joe Dapolito - joedapolito@jackshermantoyota.com


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  • Prompt service

    always professional dealing with the staff and service does not take long. Appreciate the fact that as an owner/lessee our needs are handled prom...

    Dealer Response

    Gale, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional...


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    always professional dealing with the staff and service does not take long. Appreciate the fact that as an owner/lessee our needs are handled promptly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gale, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Joe Dapolito - joedapolito@jackshermantoyota.com


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  • Great service from sales to service!

    Excellent customer service from my sales rep and financing for this transaction! I am so glad to be back at Jack Sherman Toyota.

    Dealer Response

    Robert, thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is...


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    Excellent customer service from my sales rep and financing for this transaction! I am so glad to be back at Jack Sherman Toyota.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new vehicle and we look forward to hopefully doing business with you again in the future. Best, Joe Dapolito - joedapolito@jackshermantoyota.com


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  • Great people, great service, hot coffee

    Caring people, ease of making an appointment, hot coffee all together equal a great dealer!! Everyone should go there for service, to buy a car fo...

    Dealer Response

    Thank you so much for your review, Ira! We really appreciate your business and are so happy that we could provide great service to you and your ve...


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    Caring people, ease of making an appointment, hot coffee all together equal a great dealer!! Everyone should go there for service, to buy a car for everything!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review, Ira! We really appreciate your business and are so happy that we could provide great service to you and your vehicle. We look forward to serving you again! Best, Joe Dapolito - joedapolito@jackshermantoyota.com


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  • COURTEOUS, KNOWLEDGABLE, PROMPT AND EFFICIENT SERV

    courteous staff from start to finish. very knowledgeable service department and they take care of you promptly & efficiently. i have bought my ...

    Dealer Response

    Thanks for your perfect review, Matilda! We're glad to hear that our team was very courteous and knowledgeable! We strive to provide excellent cus...


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    courteous staff from start to finish. very knowledgeable service department and they take care of you promptly & efficiently. i have bought my cars from Jack Sherman Toyota & never have been disappointed in there sales and service..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your perfect review, Matilda! We're glad to hear that our team was very courteous and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Dapolito - joedapolito@jackshermantoyota.com


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