Need a second key made for my 2014 Chevy Equinox
I needed a second key made for my 2014 Chevy Equinox I bought in March from the West Herr Toyota in Williamsville. Also a great experience they made sure I got exactly what I was looking for at the price I could afford. All around a great dealership.
Easy purchasing process. They searched around for the right vehicle. Almost everything handled before walking in the door. I am happy with the service and my purchase.
Quick, friendly, fair service
Got an oil change and tire rotation. Speedy service. They found some other issues with the car and gave thoughtful rationale with documentation. No pressure to schedule the service and they gave me a suggested timeline for repairs. Will come back.
It was a pleasure buying this vehicle at this dealership.Everyone was very nice and all questions were answered .I would recommend this dealer to anyone.GM Mike Bolea came out and spoke to us which put us at ease
The staff is friendly, knowledgeable, and patient. Great experience. I will tell my family and friends to go there.!! I am so glad I chose to go there.!
It was a great pleasure to meet Rob Francavilla, friendly, professional and polite salesman! I got a great deal and I’m very happy with it. Ennio M. East Aurora
3rd car purchased from this dealership. Great facility, great service department, great personnel...service department keeps me well informed as to upcoming service needs, though never pressure to “do more/spend more” than just what’s recommended...
2019 Buick Encore Agent Greg Janca
It was a pleasure to work with Greg Janca! He is polite, personable, patient, and professional! He paid careful attention to every detail. He is a credit to the West Herr dealership, and, thanks to him, I am a confirmed and loyal fan.
A very pleasent experience!!
Rob Francavilla is the man to see! Excellent social skills and salesmanship. Made my buying experience enjoyable and hassle free. Great to deal with West - Herr group again . I love my 2019 Terrain! The West - Herr dealerships are a very charitable organization. I admire them for their involvement in the support of the Buffalo area community's needs. Would recommend them to anyone.
Love my new vehicle
Very pleased with my overall experience and my new vehicle. The process was quick and easy. The salesperson was easy to work with and made the whole process easy.