West Herr Buick GMC Cadillac of East Aurora

4.9
(105 reviews)
Visit West Herr Buick GMC Cadillac of East Aurora
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–7:30pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:30pm
Sunday Closed Closed
New (716) 941-7662 (716) 941-7662
Used (716) 951-5988 (716) 951-5988
Service (716) 941-7675 (716) 941-7675

Inventory

See all 257 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2008.
At West Herr in East Aurora we understand the value of a comfortable pressure-free auto experience. If you're looking for a GMC Buick or Cadillac in Western New York West Herr in East Aurora is your spot! We have new and used vehicles plus financing options. Swing by the historic village of East Aurora and say hello to your Buffalo GMC Buick and Cadillac dealer!
Your Buffalo GMC Buick and Cadillac dealer!

Service center

Phone number (716) 941-7675

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–7:30pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–7:30pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:30pm
Sunday
Closed

Reviews

4.9
(105 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Need a second key made for my 2014 Chevy Equinox

I needed a second key made for my 2014 Chevy Equinox I bought in March from the West Herr Toyota in Williamsville. Also a great experience they made sure I got exactly what I was looking for at the price I could afford. All around a great dealership.

5.0

Abcde

Easy purchasing process. They searched around for the right vehicle. Almost everything handled before walking in the door. I am happy with the service and my purchase.

5.0

Quick, friendly, fair service

Got an oil change and tire rotation. Speedy service. They found some other issues with the car and gave thoughtful rationale with documentation. No pressure to schedule the service and they gave me a suggested timeline for repairs. Will come back.

5.0

Ronald

It was a pleasure buying this vehicle at this dealership.Everyone was very nice and all questions were answered .I would recommend this dealer to anyone.GM Mike Bolea came out and spoke to us which put us at ease

5.0

Buick

The staff is friendly, knowledgeable, and patient. Great experience. I will tell my family and friends to go there.!! I am so glad I chose to go there.!

4.3

Sales review

It was a great pleasure to meet Rob Francavilla, friendly, professional and polite salesman! I got a great deal and I’m very happy with it. Ennio M. East Aurora

5.0

Great!!

3rd car purchased from this dealership. Great facility, great service department, great personnel...service department keeps me well informed as to upcoming service needs, though never pressure to “do more/spend more” than just what’s recommended...

5.0

2019 Buick Encore Agent Greg Janca

It was a pleasure to work with Greg Janca! He is polite, personable, patient, and professional! He paid careful attention to every detail. He is a credit to the West Herr dealership, and, thanks to him, I am a confirmed and loyal fan.

5.0

A very pleasent experience!!

Rob Francavilla is the man to see! Excellent social skills and salesmanship. Made my buying experience enjoyable and hassle free. Great to deal with West - Herr group again . I love my 2019 Terrain! The West - Herr dealerships are a very charitable organization. I admire them for their involvement in the support of the Buffalo area community's needs. Would recommend them to anyone.

5.0

Love my new vehicle

Very pleased with my overall experience and my new vehicle. The process was quick and easy. The salesperson was easy to work with and made the whole process easy.

Read all 105 reviews