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Ease of scheduling online is appreciated. Transparency with servicing costs ahead of appointment was a nice gesture. Superiority of service quality... and professionalism over Jaguar competitor in Rochester was truly palpable. I would recommend. Michelle is an outstanding first impression for the company.
Excellent communication, professional attitude. First time Jag owner and purchase went fine. Wire transfer requirement a bit of a problem but worked out... ok. Easy to deal with.
Great, stress free, low pressure buying experience
I recently purchased a brand new Jaguar access from West her Jaguar and I am so pleased with the experience. Greg Tobin my sales person and the general... manager Patti Vadella went above and beyond to make the process Smooth and enjoyable. The car is great. I get the car and the dealership a five out of five!
I was very impressed with my entire experience at Jaguar Buffalo. They were attentive and provided outstanding customer service. I would highly recommend... this dealership and Jaguar vehicles
Working on a deal with Greg Tobin for an F Pace SUV. He is a real pro and it's been a very pleasant experience. Kudos!
Tim was great through the entire process of getting a car for my son. He listened to our needs and price point and delivered on both.
Love that you can book an appointment on-line. Michelle is always accommodating and explains everything that is needed to be done on my car. She calls... with updates as to when the car is going to be ready. Being a woman, I really appreciated talking about my service to another woman. She is a pleasure to deal with. Really great waiting room too! My car is always fixed right the first time.
I recently bought an equinox from westherr jaguar. I was looking for a family vehicle and found the car online. I was connected to josh and he didn't hesitate... to help me. He was professional and engaging. He put me in the perfect vehicle for my budget and needs with no pressure. He worked with my schedule and was always available. I will be calling him for all future purchases.
I was impressed by this dealership. I had been to many others ones prior & was not really looking forward to going to another one. Then I had a completely... refreshing experience at WestHerr Jaguar. I really liked the customer service from the salesman that helped me, but was particularly impressed that Patty, the manager, spent so much time with me & sealed the deal with addressing every one of my concerns. Loved seeing a female GM too! By the time I was done, she felt like an old friend from high school. Definitely not like the experiences I've had at most other dealerships. Highly recommend this place!