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Used 866-984-4641 Email Dealer
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Reviews

Average Ratings

4.5
Average based on 8 reviews
  • Great experience

    I had a very pleasant experience this past week at West Herr Jaguar in Getzville. I went in to test drive a used Ford Escape that they had on thei...

    Dealer Response

    Thank you so much for taking the time to write this review! We are glad you are so happy with your purchase and will be here with you through out ...


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    I had a very pleasant experience this past week at West Herr Jaguar in Getzville. I went in to test drive a used Ford Escape that they had on their lot and the staff was very welcoming. I certainly wasn't there looking to buy a Jaguar but I was still treated better than I could have hoped for and the salesman, Greg, was phenomenal. He answered all of my questions and was very easy to talk to. I never felt pressured, and he gave me a fair quote for my trade-in that was $500 higher than a smaller dealership I had visited. I would certainly do business with them again. My car was ready to be picked up the next morning and it looked great.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review! We are glad you are so happy with your purchase and will be here with you through out your ownership! PS-we like Greg a lot too!


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  • Excellent service buying used car

    Met with Tim Oswald to look at a Lincoln MKX. He answered all our questions and let us do a thorough test drive with no pressure sales like many ...


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    Met with Tim Oswald to look at a Lincoln MKX. He answered all our questions and let us do a thorough test drive with no pressure sales like many others employ. We also met with General Manager Patty Vedella, who also was professional and informative. We agreed on the things to be looked after and the price, and picked up the car the next afternoon. If you are in the market for a pre-owned vehicle, I can recommend WH-Jaguar, Tim and Patty without hesitation.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank Heaven for Completeness

    car was picked up at office. Loaner was left. Car was repaired, washed, and delivered back to me 2 days later.

    Dealer Response

    Thank you, Howard! We're glad to hear you've had a great experience with us.


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    car was picked up at office. Loaner was left. Car was repaired, washed, and delivered back to me 2 days later.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Howard! We're glad to hear you've had a great experience with us.


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  • Great Dealership!

    Purchased a used 08 Versa from Greg Tobin. He was super helpful in getting the car I wanted sent over from the Nissan Dealership, and even set up ...


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    Purchased a used 08 Versa from Greg Tobin. He was super helpful in getting the car I wanted sent over from the Nissan Dealership, and even set up comparable vehicle test drives for me. This was the first car I've purchased on my own, and Greg made the whole process easy and comfortable. I will definitely purchase from West Herr in the future.

    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Sales

    I went to West Herr Jaguar and walked out with our new family car from Greg Tobin. He was very friendly and very informative and explained all of ...


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    I went to West Herr Jaguar and walked out with our new family car from Greg Tobin. He was very friendly and very informative and explained all of our options regarding this car. We walked out of the dealership very happy with our decision to purchase our new family car from West Herr Jaguar and Greg Tobin. There was no pressure to purchase no throwing numbers back and forth it was a very straight forward transaction (which we greatly valued). Everyone in the dealership was wonderful to work with.

    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2009 Mustang Purchase

    Greg was my salesman and Ray was the manager. They both were phenomenal and very personable when I was purchasing my car. I actually had thought t...

    Dealer Response

    Matthew, it was a pleasure doing business with you. Again, congratulations on your promotion. Thanks for bringing your interior tear to our attent...


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    Greg was my salesman and Ray was the manager. They both were phenomenal and very personable when I was purchasing my car. I actually had thought to buy from another dealer, but Greg and Ray proved themselves to be much more presentable, respectful and professional. I could see myself returning to them with any questions or concerns without being shunned away. I would recommend this dealer to anyone who is interested in purchasing a vehicle from them. And on the plus side, the Jaguars were nice to look at while the buying process went on. Although there is one minor issue with the vehicles interior, I was able to text Greg on his day off to discuss it with him. I had not received any repair service as of yet, so I cannot comment on that.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matthew, it was a pleasure doing business with you. Again, congratulations on your promotion. Thanks for bringing your interior tear to our attention. You will be happy to know that our service department has already scheduled that repair, of course at no cost to you. Thanks again.


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  • online purchase

    after over a week of back and forth coorespondence with the dealer. they did not return my email requests, forgot about me and sold the car to som...


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    after over a week of back and forth coorespondence with the dealer. they did not return my email requests, forgot about me and sold the car to someone else when I offered them the same if not more.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • for a jaguar xf supercharged

    pretty good service, quick process, maybe take a little bit long to fix a car, but still a nice dealer


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    pretty good service, quick process, maybe take a little bit long to fix a car, but still a nice dealer

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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