Bidleman's Orleans Ford

4.7 out of 5 (4.7) 342 reviews

Dealer on Cars.com since October 2004

Currently in stock!


Today's Hours

Sales
Service Closed
Mon 8:00 AM - 9:00 PM
Tue 8:00 AM - 9:00 PM
Wed 8:00 AM - 9:00 PM
Thu 8:00 AM - 9:00 PM
Fri 8:00 AM - 9:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.7 out of 5 4.7
342 lifetime reviews.
  • August 27, 2017

    From the first phone call I made with Dominick inquiring about a new lease to one week later driving off the lot with my new explorer, it was an effor...tless, professional and all around pleasurable experience. I never once felt rushed or pressured, in the end I was very satisfied with my new lease. Randy was also super helpful and was always on my side trying to get me where I wanted to be payment wise. Overall, they made a repeat customer out of me and I look forward to working with them in the future!

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    It is great to hear that Dominick and Randy took such good care of you, Justin. Congratulations on your new Explorer, and please don't hesitate to cal...l or stop by if there is ever anything that we can do for you. Thanks!


  • 5.0 out of 5
    June 21, 2018

    Had electrical issues and check engine light. Thanks to my extended warranty, my bill was $0. I was given a loaner and everything worked out.

    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to ass...ist you! Safe travels!


  • 3.0 out of 5
    June 18, 2018

    The overall experience was good. Midway though the process my sales man was let go so there was an issue there. Also when the vehicle was picked up it... was clean for the most part but for a new car off the lot a little more attention to detail would be great. Door jambs were dirty, back cargo area was dirty, and a few other things

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $32.95 and up*

    Tire Rotation

    $12

    Air Filter Replacement

    $39.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2004

Orleans Ford in Medina, New York is conveniently located in Western New York, serving the Rochester and Buffalo communities. Orleans Ford has the areas sharpest and most aggressively priced selection of New and Used vehicles, from King Ranch to Shelby Cobras and everything in-between. If financing is a concern, our specialists can package a custom finance solution for everyone. As the owner of Orleans Ford you have my promise you will be treated like family every time you walk thru the door. ~George Bidleman

"Genuine People, Real Prices"