West Herr Chevrolet of Orchard Park

New 877-893-4514 Dealer Website
Used 888-885-2976 Email Dealer
Service 877-243-1673

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Reviews

Average Ratings

4.9
Average based on 204 reviews.
  • No pressure into buying

    Everyone was very friendly. The dealership was clean, and open. Very welcoming and felt like part of the family. Most importantly we felt no press...


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    Everyone was very friendly. The dealership was clean, and open. Very welcoming and felt like part of the family. Most importantly we felt no pressure to buy something that we didn't need or want. Our guy was extremely patient in my situation. Let's put it this way. I'm never gonna buy a Honda again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Rob Moore, best dealer I have talked to!

    I highly recommend Rob Moore for buying a car, very kind and respectful. He was to the point and made sure I loved the car before purchasing. I wo...

    Dealer Response

    Thank you, Austin! We truly appreciate you choosing West Herr Chevrolet.


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    I highly recommend Rob Moore for buying a car, very kind and respectful. He was to the point and made sure I loved the car before purchasing. I wouldn't go to any other dealer than Rob! I had many hardships at other dealerships but Rob really made this an expierence worth wide !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Austin! We truly appreciate you choosing West Herr Chevrolet.


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  • Windows down & Cruze!!

    It had been 6+ years since I last purchased a car and I knew exactly who to call when I needed to purchase my next vehicle! Matt Wager is absolute...

    Dealer Response

    Thank you, Nicole!


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    It had been 6+ years since I last purchased a car and I knew exactly who to call when I needed to purchase my next vehicle! Matt Wager is absolutely the Sales professional you want, to help you find your next investment. He's knowledgeable, patient, honest, hard working and a true asset to West Herr! I test drove more than my fair share of cars and Matt was with me every step of the way, truly making it an effortless and exciting experience! Within 3 weeks of visiting Matt, I traded in my lease and purchased my 2015 Chevy Cruze sport. I couldn't be happier and my car is everything I was looking for and more. Thank you for being my go-to car guy the past 3 years Matt, you're amazing!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you, Nicole!


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  • Just bought a car

    Just bought a used car i am 58 years old bought alot of cars first time it didnt feel like i was getting a root canal trying to buy a car i would ...


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    Just bought a used car i am 58 years old bought alot of cars first time it didnt feel like i was getting a root canal trying to buy a car i would highly suggest that you ask for kelcey lamm

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience!

    From the original factory order to the final delivery David Hoeflich was very customer focused and he kept me informed every step of the way. I ap...


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    From the original factory order to the final delivery David Hoeflich was very customer focused and he kept me informed every step of the way. I appreciated the excellent customer care!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly professionalism

    Beyond the great asistance given me by salesperson Donovan Scott, West Herr Chevrolet of Orchard Park demonstrates a level both of professionalism...


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    Beyond the great asistance given me by salesperson Donovan Scott, West Herr Chevrolet of Orchard Park demonstrates a level both of professionalism and friendliness that is missing at so many other dealerships.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chevy Silverado

    Very thorough. Recieved alot of information with out pressure


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    Very thorough. Recieved alot of information with out pressure

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 2010 Traverse

    I had 3 recalls fixed and my AC was not working. West Herr was able to fix the recalls, diagnose the AC issue and fix my vehicle in one visit. I l...


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    I had 3 recalls fixed and my AC was not working. West Herr was able to fix the recalls, diagnose the AC issue and fix my vehicle in one visit. I liked the fact that they offered to transport me home and pick me up after my car was fixed. I would highly recommend West Herr for servicing your car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very profesional dealership

    Most proficient dealership I ever dealt with,salesman Joe Lewicki was great(2nd time we bought from him in 3yrs.)Scott Heller who got us great fin...


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    Most proficient dealership I ever dealt with,salesman Joe Lewicki was great(2nd time we bought from him in 3yrs.)Scott Heller who got us great financing,and of course Gary Bellinger in service ,been dealing with Gary since he was @ Saturn,he is the most professional service person around 13 years dealing with him and never a problem,gets us in and out quickly,never have to return for a fixed problem,very easygoing,pleasure when I have to return for service when dealing with Gary.We can stop even without appointment and if issue doesn't require extensive time it is taken care of,very commendable in our book!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Highly Recommend!

    As a person with bad credit, I thought I'd never find a dealership willing to finance me, let alone show me the quality of cars I was shown at Wes...


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    As a person with bad credit, I thought I'd never find a dealership willing to finance me, let alone show me the quality of cars I was shown at West Herr ALC. Dan Shalloe was my rep and he was just downright amazing. He answered any and all questions I had before I drove out (I came all the way from Rochester to work with this specific dealer upon recommendation from a close friend) and I was able to get in and out and home with my awesome 2009 Ford Fusion in under 5 hours. Recommending this dealer to all my friends, and I'll surely be coming back when it's time for a trade in!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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