West Herr Toyota of Orchard Park

(4.6) 415 reviews

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4.6
415 lifetime reviews.
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  • Professional friendly staff, no sales pressure

    Great buying experience. Professional, knowledgeable and friendly staff from the front door all the way through financing. My salesman Paul G helped m

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    e find my vehicle, successfully worked to get it at the payment I was comfortable with, had it delivered to me quickly and all with zero pressure. Mike from finance was equally great, he got me a good interest rate on my loan, took his time to thoroughly explain my service contract and payment options, the process never felt rushed. I have purchased several vehicles from multiple local dealerships and have never had that good of an experience. I'll be back next month to purchase a vehicle for the Mrs. Thanks for everything.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Queen of Everything

    Sam Lambert was my salesman for the purchase of my new RAV4 hybrid. He was extremely helpful and patient during the process. I had a tough time decidi

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    ng whether I really wanted a hybrid or not. Sam gave me all the information I needed to make an educated choice. He was great! I highly recommend him if you are buying a car!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fantastic transaction

    Nick Certo did a fantastic job in my recent purchase. He was ver thorough and very knowledgeable. I highly recommend Nick and West Herr

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Service

    Tom Brick was very patient and found me the vehicle I¿ was look for. And at the price range I¿ wanted to be in.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 2017 Rav4

    Professional, courteous & knowledgeable staff! Relaxed and no pressure. Definitely recommend stopping in and exploring leasing opportunities!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pre owned

    Great experience good customer service would definitely return again in the future

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very Satisfied

    This was a very easy and satisfying buying experience. We already knew the car we were buying would be all we wanted but then Steve Spina made the pu

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    rchase so stress-free that it was win-win all around.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service!

    Jeff Wabick and Kayla O'Neill made the car buying process a joyful experience! I was completely happy with the whole transaction. I will be leasing a

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    gain from Jeff and Kayla at West herr Toyota.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • bad customer service

    The sales person that I had did not make it feel like she was trying to sell me a car. She didn't ride in the car with me and give me details. She was

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    selling someone else a car at the same time as me and wasted a good amount of mine and my girlfriends time. I liked the car and wanted it but because of the customer service that we received we will not be purchasing a car from there. And I would not recommend anyone to go there.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?

  • West Herr

    We recently bought a SUV from Mary Jayne Muraco and we were very happy with everything. She was very patient and everyone went out of their way to mak

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    e the process as simple as possible. We would highly recommend this dealership and Mary Jayne Muraco.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

West Herr Toyota of Orchard Park
4141 Southwestern Blvd Orchard Park, NY 14127
New (716) 780-4348
Used (716) 337-5201
Service (716) 992-6144
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