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Reviews

Average Ratings

4.9
Average based on 378 reviews
  • West Herr Subaru

    Just leased a 2016 Outback which is approx. our 5th Subaru leased/owned from the West Herr dealership. We can not say enough about the West Herr p...

    Dealer Response

    Bob & Cheryl, thank you for your business over the years. It means the world to us! Enjoy your new Outback!


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    Just leased a 2016 Outback which is approx. our 5th Subaru leased/owned from the West Herr dealership. We can not say enough about the West Herr people who always make us feel comfortable whether looking for a new vehicle or having service done. Most recently, we had a very pleasant experience in leasing our new Outback. As we were not experienced with all the latest features of the Outback, Mike D. and Amber T. took their time explaining each feature in detail which helped us greatly. As far as the car is concerned...it is a pleasure to drive and I would recommend to anyone!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Bob & Cheryl, thank you for your business over the years. It means the world to us! Enjoy your new Outback!


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  • 2016 Subaru Crosstrek

    I recently purchased a 2016 Subaru Crosstrek. My entire experience at this dealership was stellar. My salesman, Anthony Dean was a true professi...


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    I recently purchased a 2016 Subaru Crosstrek. My entire experience at this dealership was stellar. My salesman, Anthony Dean was a true professional. I would highly recommend him to my family and friends. Thank you to the staff for such a wonderful experience!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Subaru Forrester 2017

    Great service we bought a new 2017 Forester . Amanda was our sales person vary professional . This is the 3rd Subaru we have from West Herr and th...


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    Great service we bought a new 2017 Forester . Amanda was our sales person vary professional . This is the 3rd Subaru we have from West Herr and thru Amanda she made the process easy and a little fun with her great personality.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thanks Tom!

    I came to West Herr Subaru in hopes of buying a new car, specifically a Subaru Forester. This dealership was amazing to work with, specifically T...


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    I came to West Herr Subaru in hopes of buying a new car, specifically a Subaru Forester. This dealership was amazing to work with, specifically Tom Woelfel who was the primary consultant that I worked with. They let me test drive multiple vehicles until I found the type of Subaru Forester that I was happy with. They even let me keep one of the cars overnight for a test drive! When I finally found the car I was looking for, Tom went through great lengths to find me the car that I wanted. They did not have any in stock close to the dealership, so Tom ordered one for me. It was a long wait process, but I was not in any hurry. In addition, I had ordered the 2016 Subaru Forester but was upgraded to the 2017 Forester because they had stopped producing the 16s at the same cost. Thanks West Herr! I still love my car!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Loving my Subarus

    Just purchased my 4th Subaru and the West Herr dealership and staff continues to excel at what they do: sell great cars at a great price and follo...


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    Just purchased my 4th Subaru and the West Herr dealership and staff continues to excel at what they do: sell great cars at a great price and followup with great service. This time around, I dealt with Amanda Westley who listened to everything I had to say and matched me with the vehicle I wanted. No "hard sell" or pushing add-ons I didn't want or need. My last Subaru was "totaled" when hit by a large pickup and the police said that if I wasn't hurt (not a scratch), it was a great ad for the safety of Subarus. And my Daughter has my old 2007 Legacy wagon that still runs great with over 150,000 miles on it.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • First Subaru!

    Just Purchased my very first Subaru and my first time doing business with West Herr. I had been looking around for a new car for a few weeks and ...


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    Just Purchased my very first Subaru and my first time doing business with West Herr. I had been looking around for a new car for a few weeks and visited a few other dealerships as well. I must say that the treatment I received at West Herr was far above the rest!! From the moment my feet hit the parking lot until I drove away in my new car, Mark Milleville was a delight to work with and made sure that I was happy with my decision every step of the way. I also want to give a shout out to Jerry Butka, Dan Kowsky and Martin Willnow for the time and care that you gave to me. Everyone at this Dealership treats their customers with care and respect.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Satisfied

    I would recommend West Herr Subaru to anyone looking for a new car. The purchasing process was easy and no hassle. We were guided through the who...


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    I would recommend West Herr Subaru to anyone looking for a new car. The purchasing process was easy and no hassle. We were guided through the whole thing by Elizabeth. The price, financing, options were all negotiated online. I found a good price at another dealer and that beat it by a few hundred dollars and it was set. They never tried to change it or up-sell or add hidden fees. The only time we even set foot on the lot was to sign and pick up the car. We did buy an extended warranty but I was always going to eventually and it was decent price. The car was a special order and Elizabeth kept us updated and once it arrived on the lot we were ready to go. There were a few glitches on my end that meant some extra work to set up financing but she went the extra mile to make everything work out smoothly. They even fixed an error with the warranty we purchased, bumping us up from 70K miles to 100K without using it as a chance to up-sell us for a few hundred dollars more.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • West Herr Subaru

    I was very satisfied with Kyle K. help on finding me the perfect used car. I couldn't be more happy with my Subaru. He talked me through everythi...


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    I was very satisfied with Kyle K. help on finding me the perfect used car. I couldn't be more happy with my Subaru. He talked me through everything and made everything very clear. He is an amazing car dealer. I couldn't have found my perfect car without him.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Tom Woelfel

    Had a positive experience and found the car I wanted on the lot


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    Had a positive experience and found the car I wanted on the lot

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service

    Great service! Sal you'r the best! We purchased a 2017 Outback.


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    Great service! Sal you'r the best! We purchased a 2017 Outback.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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