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4.6
22 lifetime reviews.
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  • Basil family cares, they gave me a great deal

    My experience with Basil was amazing. We were turned down by so many dealerships I can't count. When we went to Basil I was told that our credit is th

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    e reason nobody could help us (credit 490) but I found out that Basil is a family owned business with different locations owned by the 6 basil brothers. They sent me to Basil resale on Sharadin in Williamsville NY. I was told to meet with Ray , I went to meet with Ray and yes he is a sales man but he is honest and a nice guy who just wants to help people with their individual needs. So I explained my situation that husband is gone all day and I had no way to get my two young kids to school which was starting in one week. He listened and really cared. Then he introduced me to the owner John who is a genuine good person. They found me the perfect family car and gave me an amazing deal bassed off of my income on what I could afford. They never tried to over sell me and were never pushy at all. I feel like they are more concerned with their customers needs then a commission. I would recommend Basil resale or any of the other Basil dealerships to my friends and family in an instant . To add to that my husband is a Veteran and they have so much respect for our service members and do a lot of charity work for Vets and the general community. That in itself speaks volumes of the type of family they are.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're so happy we could help you into the perfect car for you and your family!! Happy driving!


  • Oil change and interior detailing

    Ryan was awesome ! He came out to my truck to show me some features I never knew existed ! Very professional and through. He was enthusiastic about my

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    brand /choice of truck and reenforced my positive feelings of being a Basil client.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks Kathleen! Welcome to the family!


  • 5 Stars!

    Purchased my car for my son here. Worked with Corey the manager and Sandy. Both guys were great. There's no issues. I'll be back again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the 5-stars Harry! Happy driving!


  • BMW X5

    Went to visit my friend who works there. Wound up buying a car. Fourth car I bought from the dealer never had a problem

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We're so glad you keep visiting your friend ;) Welcome to the family!


  • Five stars!!

    Just purchased two cars for myself and son. The staff was amazing. The manager Jason worked with us and Ray"baller". Absolutely will be buying here a

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    gain.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Nicole!! We appreciate your business, welcome to the family!


  • unsuitable for browsing

    Went to the lot to look around and compare, but none of the cars have prices listed. This makes it very difficult to determine which cars to look at,

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    since price is a very important factor when selecting a car. I had heard good things about basil, but I was very disappointed to find out that it was impossible to walk around and easily determine which cars I should look at.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Kate, I apologize about your experience here, if there's anything we can ever help you with please feel free to contact us at basilcares@basilresal

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    e.com


  • Great Experience

    Sandy McQuestion was absolutely a pleasure to work with. He was professional, informative, and went out of his way to make sure we were 100% satisfie

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    d.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks! We appreciate your business, happy driving!


  • Great Service

    Everything was great, Kevin did a great job! I always will buy my cars from Basil, they offer great deals, and are always willing to make things work.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Amanda!


  • Great service

    Salesman was able to explain many features to me that I was unfamiliar with on the car. Helpful and quick buying process.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Lana! Welcome to the family!


  • Service appointment

    Easy to schedule an appointment. Took me at my scheduled time. Did the service requested and went thoroughly through my vehicle and made recommendatio

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    ns on what needs to be addressed. You did not pressure me to make the repairs immediately.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one.

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    We are extremely happy that you left satisfied and we do appreciate your business. Please come back and see us again in the future with anything else you might need. Take care! - the Basil Resale Center team


Basil Resale Center
4131 Sheridan Dr Williamsville, NY 14221
Used (716) 405-5653
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