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Used 888-690-2748 Email Dealer
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Reviews

Average Ratings

4.7
Average based on 182 reviews.
  • Excellent Service

    This was my first experience with purchasing a vehicle (2016 Honda Civic) with Lia Honda after over 30+ years with another Honda dealer in town. M...

    Dealer Response

    Thanks for the wonderful feedback and recommendation, Marlene! We're happy to hear that you had such a great experience with Jacqueline, and that ...


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    This was my first experience with purchasing a vehicle (2016 Honda Civic) with Lia Honda after over 30+ years with another Honda dealer in town. My sales representative, Jacqueline Andrusz was very patient with me in taking as much time as needed for me to get to know and feel comfortable with the high tech component of the vehicle. Even after the sale, Jacqueline called me and sent an e-mail letting me know that she was there for me if I needed help. This means a lot to me in the over-all Lia experience. Also, I got a great deal on a trade-in and no hassle. I would highly recommend Lia Honda and be sure to ask for Jacqueline.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the wonderful feedback and recommendation, Marlene! We're happy to hear that you had such a great experience with Jacqueline, and that she was able to make sure that you were well accommodated throughout the process of trading in your previous vehicle for a new one. It's wonderful to know that she was helpful and attentive, and made sure you were well acquainted with all of the features that were available to you in your new Civic. We appreciate your business and hope to work with you again in the future! Regards, Lia Honda Williamsville


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  • Lia Honda 2016 Honda Accord Purchase by Maria B.

    Antoun Ibrahim is the best Sales Rep. that Lia Honda has! He is honest, knowledgeable and respectful. I knew that I had to buy a new car and we ha...

    Dealer Response

    Thanks for the great feedback, Maria. We're pleased to hear that Antoun continues to extend such excellent customer care to you, and makes sure th...


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    Antoun Ibrahim is the best Sales Rep. that Lia Honda has! He is honest, knowledgeable and respectful. I knew that I had to buy a new car and we have purchased several Honda's in the past from Antoun. He has always given us fair deals with no hassles so I knew I would check out Lia if Antoun was still a sales rep there. I had inquired with another Honda dealer and Nissan dealer and then went to Antoun and my decision was made as soon as Anotoun sat down with us. My husband also inquired about a CR-V on the same day and Antoun helped us make our decision to trade in our Honda and purchase a 2nd Honda on the same day. We are that confident in trusting Antoun with our purchase. He treats his customers with respect and does not act like a sales rep at all. He should have the title of "Customer Relationship Manager" and he should train all the sales reps on how to conduct the sale. We have had so many crazy statements made to us by other car sales and service reps! We usually walk out laughing but instead we walked out with 2 brand new Hondas. Lia is lucky to have Antoun as a sales rep! Antoun also is one of the most knowledgeable sales reps for Honda and this is because he is a veteran selling the Honda product. He can compare Honda features effortlessly to other car makes and models so it is easier to make your decision. He knows his car stuff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Maria. We're pleased to hear that Antoun continues to extend such excellent customer care to you, and makes sure that you are well accommodated each time you come in. It's wonderful to know that his knowledge and expertise makes you feel so confident in your options, and that he has made sure that each step of the car buying process is smooth and hassle-free. We appreciate your business and look forward to working with you again in the future! Regards, Lia Honda Williamsville


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  • Bad management

    They don't honor there warranty and told us they can't do nothing for us brought 3 cars from them and only got one car in system thats bad managem...

    Dealer Response

    Art, I'm concerned by your review and I would appreciate the chance to speak with you about it. Please give me a call at (716) 632-3323. Thank you...


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    They don't honor there warranty and told us they can't do nothing for us brought 3 cars from them and only got one car in system thats bad management.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Art, I'm concerned by your review and I would appreciate the chance to speak with you about it. Please give me a call at (716) 632-3323. Thank you -- Aaron Wozniak, General Manager


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  • Great Experience

    Buying from Lia Honda was overall a great experience. The dealership offers a wide variety of cars both new and used. Antoun Ibrahim made the pu...

    Dealer Response

    Thanks for the great feedback, Robert! It's wonderful to know that Antoun was so helpful and attentive, and made sure you were well informed and a...


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    Buying from Lia Honda was overall a great experience. The dealership offers a wide variety of cars both new and used. Antoun Ibrahim made the purchase process very easy. He thoroughly explained all details of the car and the purchase processes. He was very friendly roo.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, Robert! It's wonderful to know that Antoun was so helpful and attentive, and made sure you were well informed and acquainted with your new car. We appreciate your business and hope you're enjoying your new car! Regards, Lia Honda of Williamsville


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  • Love my Odyssey!!!

    I just purchased my new Odyssey from Bill Llamas at Lia Honda. I really love it! What s great ride! Thank you Bill! You have sold me three amazing...

    Dealer Response

    Thanks Lisa! We're pleased to hear that you had such a pleasant experience purchasing your Odyssey, and that Bill made sure you were well accommod...


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    I just purchased my new Odyssey from Bill Llamas at Lia Honda. I really love it! What s great ride! Thank you Bill! You have sold me three amazing Hondas! You are always so helpful and honest and knowledgeable. I wouldn't go to anyone else for my Hondas! Thank you so much again Bill for all your help!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Lisa! We're pleased to hear that you had such a pleasant experience purchasing your Odyssey, and that Bill made sure you were well accommodated throughout the process. It's wonderful to know that you continue to receive such excellent customer care each time you come in! We appreciate your business and hope to work with you again in the future. Regards, Lia Honda of Williamsville


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  • Experience at Lia Honda

    Purchased our 2016 CRV at Lia. Sales person Antoun Ibrahim was knowledgeable about the Honda line and provided an actual pleasant experience, whic...

    Dealer Response

    Thanks for the great feedback, DelMark! We're happy to hear that Antoun and Lincoln were so helpful and attentive throughout your car buying exper...


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    Purchased our 2016 CRV at Lia. Sales person Antoun Ibrahim was knowledgeable about the Honda line and provided an actual pleasant experience, which is unusual at a car dealer. He even came in on his day off the day my wife and I were picking up the car, to go thru the various features on the vehicle and even synched our phones for us. I would recommend him to anyone looking into a Honda purchase. When it came time to do the loan agreement paper work, Lincoln Walker had all of it ready to go, and was professional yet pleasant to work with. We were quite impressed with these 2 Lia employees.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for the great feedback, DelMark! We're happy to hear that Antoun and Lincoln were so helpful and attentive throughout your car buying experience, and made you feel well accommodated from start to finish. It's wonderful to know that it was a smooth, hassle-free process, and we appreciate your business! We hope to work with you again in the future. Regards, Lia Honda of Williamsville


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  • Great Service

    We are extremely pleased with our new CrV and the buying process. Daniel Mayr provided very useful info and was a pleasure to work with during th...

    Dealer Response

    Thanks Dutchone! We're glad to hear that Daniel was so helpful and informative, and made the process of purchasing your new CR-V so pleasant. We ...


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    We are extremely pleased with our new CrV and the buying process. Daniel Mayr provided very useful info and was a pleasure to work with during the buying process and delivery of our new vehicle. This is our third experience buying at Lia Honda and definitely will not be our last!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Dutchone! We're glad to hear that Daniel was so helpful and informative, and made the process of purchasing your new CR-V so pleasant. We appreciate your business and hope to work with you again in the future! Regards, Lia Honda of Williamsville


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  • Lia is not good for you. Be away from them.

    If you decide to visit at Lia you are responsible for what will do with you so be careful from Lia Honda Willliamsville. I domt recommended.


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    If you decide to visit at Lia you are responsible for what will do with you so be careful from Lia Honda Willliamsville. I domt recommended.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very professional

    Antoun Ibrahim was very professional to deal with and helped me lease my first CR-V. I love driving it and very happy with the decision.

    Dealer Response

    Thanks for the 5-star rating, Lisa! We're happy to hear that Antoun was so helpful and attentive, and made your leasing experience so pleasant. W...


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    Antoun Ibrahim was very professional to deal with and helped me lease my first CR-V. I love driving it and very happy with the decision.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5-star rating, Lisa! We're happy to hear that Antoun was so helpful and attentive, and made your leasing experience so pleasant. We're glad you're enjoying your new CR-V and we hope to work with you again in the future! Regards, Lia Honda of Williamsville


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  • Professional and friendly sales associate

    Three years ago, I traded in my 8 year old Impala for a CRV that I leased. I loved driving the Honda so when my lease was up I decided to lease an...

    Dealer Response

    Thanks for taking the time to share your feedback, Megan! It's wonderful to know that you had another excellent experience with Michael, and that ...


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    Three years ago, I traded in my 8 year old Impala for a CRV that I leased. I loved driving the Honda so when my lease was up I decided to lease another CRV. I returned back to Lia Honda in hopes that Michael Taylor would be able to put me in another lease agreement without any hassles or sales pitches. He was great and later that day I signed a new contract. Michael is always friendly, easygoing, humorous, and straightforward. He is very professional without that in your face approach to sales. I like that in a person and that is why I came back to him. Good guy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to share your feedback, Megan! It's wonderful to know that you had another excellent experience with Michael, and that he was able to help you through the process of leasing another CR-V. We're glad it was a hassle-free, accommodating experience, and that you felt at ease each step of the way. We appreciate your business and hope to work with you again in the future! Regards, Lia Honda of Williamsville


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