Reviews

Average Ratings

4.7
482 lifetime reviews. Includes reviews of Lia Honda of Williamsville from DealerRater.com
  • My experience with Lia Honda

    I just had the best experience ever buying car! It was a pleasure working with Mike Taylor of Lia Honda. He patiencely guided me through the pro...

    Dealer Response

    Thanks Mary! We're happy to hear that you had a great experience with Mike, and that he worked with you to make sure that all of your needs and ex...


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    I just had the best experience ever buying car! It was a pleasure working with Mike Taylor of Lia Honda. He patiencely guided me through the process, went over all the features in detail, set up my phone and even helped with a car seat by pointing out the over head attachment. I give Lia and Mike two thumbs up!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks Mary! We're happy to hear that you had a great experience with Mike, and that he worked with you to make sure that all of your needs and expectations were met. It's wonderful to know that you felt well acquainted with your new car, and we appreciate your business! We hope to work with you again in the future. Regards, Lia Honda Williamsville


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  • Wonderful experience
    July 25, 2017

    I'm an 18 y/o guy that was looking for his first car with my very skeptical parents at the hip, but that's because they are only looking out for m...


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    I'm an 18 y/o guy that was looking for his first car with my very skeptical parents at the hip, but that's because they are only looking out for me. Jacquie completely understood that and had the utmost patience and guidance in finding the absolute perfect car and perfect price for me and my family. She's great. Id most definitely refer ANYONE who wants to buy a Honda to Lia and especially Jacquie. Great salesman and even better person. 5 Stars all the way.

    Does recommend this dealer

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  • Gerald was excellent ..
    July 25, 2017

    Superb product knowledge [he really knows the Honda brand!]. Very helpful, honest, answered my questions with ease. Personable, showed me how to ...


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    Superb product knowledge [he really knows the Honda brand!]. Very helpful, honest, answered my questions with ease. Personable, showed me how to operate basic car functions before driving the car off the lot. Overall, a great car leasing experience

    Does recommend this dealer

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  • Insurance Nightmare

    My daughter and I each bought brand new CRVs in December of 2016. There was no problem with the buying process or the vehicles. However, since t...


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    My daughter and I each bought brand new CRVs in December of 2016. There was no problem with the buying process or the vehicles. However, since then my daughter has had problems with her insurance company. The dealership was supposed to send in paperwork to demonstrate that she had a new vehicle from Lia. They did not do this. My daughter continues to get messages from her insurance company regarding this matter. She contacted this Lia dealership three times and they assured her it would be done. They still have not and now her insurance company is demanding an inspection since six months has passed. How irresponsible, especially since we have bought five vehicles from them!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great experience
    July 23, 2017

    Jacquie was referred to me through a friend and I'm so glad I took her advice. She was so personable and made my car buying experience fun and ea...


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    Jacquie was referred to me through a friend and I'm so glad I took her advice. She was so personable and made my car buying experience fun and easy, the best experience I've had! Jacquie answered every question and concern my husband and I had. This is my first Honda and I love it!

    Does recommend this dealer

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  • Jerome was excellent
    July 22, 2017

    We went in on a Thursday. Our sales process was painless. We went in skeptic thinking we could not find a crv for the monthly payment we could aff...


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    We went in on a Thursday. Our sales process was painless. We went in skeptic thinking we could not find a crv for the monthly payment we could afford. Jerome Hodges did a great job listening to the details we wanted in our new car and he was able to work with the numbers we needed. The sales process was short and never felt like the time was dragging on forever. I was very happy I didn't have to spend all day sitting at the dealer. Thank you so much Jerome. We highly recommend him to anyone looking for a new car and good sales experience.

    Does recommend this dealer

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  • Best experience at a dealer ever!
    July 21, 2017

    Jackie was so professional and instead of just being a very knowledgeable salesperson she became a friendly face that I would gladly buy a car fro...


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    Jackie was so professional and instead of just being a very knowledgeable salesperson she became a friendly face that I would gladly buy a car from. She can answer any question you may have and instantly made me feel comfortable in buying a new car compared to other dealers in the area. I would recommend her for sure to anyone buying a new or used car.

    Does recommend this dealer

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  • Routine service appt.
    July 21, 2017

    Lourie is very efficient and courteous. I have been servicing my 2006 Honda CR-V twice a year for over ten years. Lourie is the best!


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    Lourie is very efficient and courteous. I have been servicing my 2006 Honda CR-V twice a year for over ten years. Lourie is the best!

    Does recommend this dealer
    Came in for service or repair

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  • Outstanding service!!!
    July 20, 2017

    I had an outstanding experience at Lia Honda Tuesday. Lourie in the service department (and her team) were exceptional to work with as I had my...


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    I had an outstanding experience at Lia Honda Tuesday. Lourie in the service department (and her team) were exceptional to work with as I had my first service experience at the dealership. She was extremely friendly and professional when I came in for my first oil change and tire rotation on my very first new car. She is truly an asset to you dealership. Thank you.

    Does recommend this dealer
    Came in for service or repair

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  • Very first car was a breeze!
    July 18, 2017

    I was in the market to buy my very first car, and Jaqueline helped me every step of the way! She didn't try to overburden me with terminology and...


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    I was in the market to buy my very first car, and Jaqueline helped me every step of the way! She didn't try to overburden me with terminology and extra things I wouldn't need, but instead helped me get the best possible outcome while helping me find my dream car!

    Does recommend this dealer

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