Thank you. Your email has been sent to the dealer.

Share 

Inventory

Recently Added Inventory

See All In Stock Inventory

Reviews

5.0
14 lifetime reviews.
  • Outstanding Service

    Whenever I drop my vehicle off for service, the Service Manager Jim is there. This in and of itself shows me the dedication and pride he has in th...


    Show Full Review

    Whenever I drop my vehicle off for service, the Service Manager Jim is there. This in and of itself shows me the dedication and pride he has in the dealership. He always steps away from what he is doing to say hello, and to ask me if I need anything, and if everything is being handled to my satisfaction.The family like atmosphere with the Service Department should be commended, there does not appear to ever be new faces or turnover of employees, which makes returning customers feel like a true member of a family. I worked an 8 hour job all my life, to see the hours put in by these people days I would drop my car off at 7am and pick it up at 6:30 with them still there, and to see them always happy and smiling through a long day is simply unheard of. I often leave there wondering how they can function after work, and raise their families. If you are looking for customer service, and honestly I recommend this dealership. There is no "in-and-out" with no formalities, and you are never treated like a "deli-number".

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • A certified Acura buyet

    Sales David Turner and parts department Shawn are exceptional. The staff at Ray Laks at the Williamsville, Ny are exceptional . The staff make you...


    Show Full Review

    Sales David Turner and parts department Shawn are exceptional. The staff at Ray Laks at the Williamsville, Ny are exceptional . The staff make you feel at part of the Acura family. Bob Conti is exceptional.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Customer Satisfaction

    Heard an advertisement on the radio about guaranteed credit approval and I visited the website the following day. I received a phone call from a s...


    Show Full Review

    Heard an advertisement on the radio about guaranteed credit approval and I visited the website the following day. I received a phone call from a sales rep and I expressed my interest in a vehicle. I clearly explained my credit history and I was assured that I would be approved. I made an appointment with the dealership and went out to visit. Upon showing up I was treated courtesy and respect. After our 20 to 30 minute conversation, I agreed to the terms and was in the car that same day. Dan Glover was the sales man who took care of my buying needs. Thanks Dan!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews