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Reviews

Average Ratings

4.6
13 lifetime reviews.
  • Outstanding Service

    Whenever I drop my vehicle off for service, the Service Manager Jim is there. This in and of itself shows me the dedication and pride he has in th...


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    Whenever I drop my vehicle off for service, the Service Manager Jim is there. This in and of itself shows me the dedication and pride he has in the dealership. He always steps away from what he is doing to say hello, and to ask me if I need anything, and if everything is being handled to my satisfaction.The family like atmosphere with the Service Department should be commended, there does not appear to ever be new faces or turnover of employees, which makes returning customers feel like a true member of a family. I worked an 8 hour job all my life, to see the hours put in by these people days I would drop my car off at 7am and pick it up at 6:30 with them still there, and to see them always happy and smiling through a long day is simply unheard of. I often leave there wondering how they can function after work, and raise their families. If you are looking for customer service, and honestly I recommend this dealership. There is no "in-and-out" with no formalities, and you are never treated like a "deli-number".

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Customer Satisfaction

    Heard an advertisement on the radio about guaranteed credit approval and I visited the website the following day. I received a phone call from a s...


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    Heard an advertisement on the radio about guaranteed credit approval and I visited the website the following day. I received a phone call from a sales rep and I expressed my interest in a vehicle. I clearly explained my credit history and I was assured that I would be approved. I made an appointment with the dealership and went out to visit. Upon showing up I was treated courtesy and respect. After our 20 to 30 minute conversation, I agreed to the terms and was in the car that same day. Dan Glover was the sales man who took care of my buying needs. Thanks Dan!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • First Class Service

    Dealing with rep Cory was a pleasure. You are treated fairly and honestly here. My 4th Acura.


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    Dealing with rep Cory was a pleasure. You are treated fairly and honestly here. My 4th Acura.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kevin at ray laks rocks!!!!!

    By far the greatest experience! We went in so beyond stressed and had no idea what our options were! Kevin made it a quick smooth process and got ...


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    By far the greatest experience! We went in so beyond stressed and had no idea what our options were! Kevin made it a quick smooth process and got us a phenomenal vehicle that was beyond our dreams! Thanks Kevin !!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great dealership, very professional!

    My buying experience was a very smooth and easy process! Andrew P from sales helped influence my decision to purchase my vehicle and I am so glad ...


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    My buying experience was a very smooth and easy process! Andrew P from sales helped influence my decision to purchase my vehicle and I am so glad that I went forward with it. My new vehicle was ready to go the same day and I couldn't have been more excited!!! Went in for my 1st oil change on my lunch hour and they started working on it right away! Great customer service here at Ray Laks Acura.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Sheila D.Veal

    EXCELLENT, EXCELLENT , EXCELLENT .........EXCELLENCE AT IT'S BEST. BIG SHOUT OUT TO DAN 'THE MAN' GLOVER, VERY HONEST, SINCERE , KIND GUY. RAY L...


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    EXCELLENT, EXCELLENT , EXCELLENT .........EXCELLENCE AT IT'S BEST. BIG SHOUT OUT TO DAN 'THE MAN' GLOVER, VERY HONEST, SINCERE , KIND GUY. RAY LAKS ENTIRE SALES TEAM IS THE ABSOLUTE BEST!!!!!!!!!!!!!!!!! THANKS SO MUCH

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Janet

    Knowledgeable and professional describes my salesperson . The entire process was efficient and stress free. I have loved the Acura line since I p...


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    Knowledgeable and professional describes my salesperson . The entire process was efficient and stress free. I have loved the Acura line since I purchased my Legend long ago. Great dealership for service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Salesman

    I had the BEST salesman, he is so professional, knowledgable and goes out if his way to help you. The dealership is great, I will recommend them t...


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    I had the BEST salesman, he is so professional, knowledgable and goes out if his way to help you. The dealership is great, I will recommend them to everyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I love my TLX

    Super easy purchase experience. No price hassle, I loved my salesman!


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    Super easy purchase experience. No price hassle, I loved my salesman!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Blue CRV

    The service department is always so nice and there are always snacks in the waiting area. They also wash my car ever time !


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    The service department is always so nice and there are always snacks in the waiting area. They also wash my car ever time !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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