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Reviews

Average Ratings

4.6
Average based on 13 reviews.
  • Worth the Drive

    I've purchased my last three vehicles from Ontario Honda. The buying process is so easy. The last car I bought was an Accord EX-L. When I arrived ...


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    I've purchased my last three vehicles from Ontario Honda. The buying process is so easy. The last car I bought was an Accord EX-L. When I arrived at the dealership they had one running out front in the exact color and trim level that I wanted. The salesperson guessed from previous purchases which car I wanted! They gave me an allowance toward my new car that was overly generous and I drove away in the car they had picked. Service folks are great. I usually drop off the car at lunchtime and have lunch at one of the many nice Canandaigua restaurants. Car is always ready on time. I live about 30 miles from the dealership but they are definitely worth the drive.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Excellent service!

    From the moment I walked in the service department to the day I picked up my new truck Tony D was there for me. Extremely pleasant, very knowledge...


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    From the moment I walked in the service department to the day I picked up my new truck Tony D was there for me. Extremely pleasant, very knowledgeable, great sense of humor, and attentive. My pleasure to work with him! Stephanie was also very knowledgeable, went through the documents explaining clearly every step of the way. Not many dealerships have such awesome and great people to work with; enjoyable buying experience!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • TonyDeTraglia Is great

    Ontario Honda has a ver y friendly environment. Tony is very Kind, fast and approchable. Always eager to help! I would recommend Tony to anybody!


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    Ontario Honda has a ver y friendly environment. Tony is very Kind, fast and approchable. Always eager to help! I would recommend Tony to anybody!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great staff and selection.

    Jill was awesome. She came out to help me within minutes of me showing up to the lot. She was very knowledgeable and was able to answer all of my ...


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    Jill was awesome. She came out to help me within minutes of me showing up to the lot. She was very knowledgeable and was able to answer all of my questions. We looked at a CX5 and a CX3 and I was able to test drive both. In the end, the CX5 was the right pick for me. The buying process was painless and quick, and a week later, I still could not be happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Relationship and Confidence

    This is my 5th Honda experience, 1 purchase and 4 leases. I keep returning here because I trust I am getting the best deal I can, based on curren...


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    This is my 5th Honda experience, 1 purchase and 4 leases. I keep returning here because I trust I am getting the best deal I can, based on current programs and my confidence in my sales person, Tony DeTraglia. and Sales Manager, Tony Aiello. It could not have been smoother. I gave Tony my wish list, so to speak, and he delivered, with courtesy and promptness. I drew on his years of experience with Honda for good advice and clear explanations as I went through the lease process. I know I can call him with any questions and they will be answered. I felt no pressure to make any decision without thinking through my options. Ontario Honda is a class dealership.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 2016 Odyssey

    We were considering a 2016 Odyssey. Mary Monroe was very helpful in working with us to determine which style of the Odyssey best suited our needs....


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    We were considering a 2016 Odyssey. Mary Monroe was very helpful in working with us to determine which style of the Odyssey best suited our needs. She is very knowledgeable and personable and a pleasure to work with. We purchased a 2016 Odyssey SE a week later and Mary located the specific color and interior we wanted. Would recommend her to anyone looking for a Honda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    Customer service was very friendly and there was no pressure to buy.


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    Customer service was very friendly and there was no pressure to buy.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Tony DeTraglia

    Love working with Tony... he's awesome. More Importantly I love my HONDAS! Tony makes the transactions smooth and effortless. He's definitely a...


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    Love working with Tony... he's awesome. More Importantly I love my HONDAS! Tony makes the transactions smooth and effortless. He's definitely an asset to your company!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Mazda Miata Test Drive

    I thought I might like to get a small sports car. I found one at Ontario Honda Mazda and called to set up an appointment. The car was warmed up an...


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    I thought I might like to get a small sports car. I found one at Ontario Honda Mazda and called to set up an appointment. The car was warmed up and waiting for my test drive when I arrived. Unfortunately the test drive convinced me that I am not a small sports car enthusiast. I was not pressured to buy the car or any other vehicle. The sales person was cordial and understood that sports cars are not for everyone.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Do not buy a used car from Ontario Honda

    I was sold a CRV that turns out had a known transmission problem. I had it repaired 3 times during the first year I owned it. Then if failed compl...


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    I was sold a CRV that turns out had a known transmission problem. I had it repaired 3 times during the first year I owned it. Then if failed completly. They were very sorry and have been "trying" to make it right and said they would fix it at their expense. That was 4 months ago and I am STILL driving around in their loaner car!!! I have given up calling weekly because all I get is the run around. I honestly think they are waiting for me to give up and just buy a new car. I am shocked at the shadiness of this business and would never recommend anyone to go there.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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