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Reviews

Average Ratings

4.7
Average based on 203 reviews.
  • Great Customer Service

    The salesperson was very forthcoming and a pleasure to work with and there was no haggling back and forth on the price.

    Dealer Response

    Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, a...


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    The salesperson was very forthcoming and a pleasure to work with and there was no haggling back and forth on the price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both hassle-free and enjoyable, and I'm very pleased that your visit reflected our efforts. We appreciate your business, and let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best, Josh Jansky- Business Development Manager- jjansky@rizza.com


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  • mr and mrs gt

    josh jansky was very gave us the best answers on our deal over the internet

    Dealer Response

    Thank you for this review! It was such a pleasure working with you, and I hope you'll come see us again in the future whether it's for servicing o...


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    josh jansky was very gave us the best answers on our deal over the internet

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this review! It was such a pleasure working with you, and I hope you'll come see us again in the future whether it's for servicing or another new car. If you have any questions about your new vehicle, please don't hesitate to contact us. Best, Josh Jansky- Business Development Manager- jjansky@rizza.com


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  • I love my new Buick Encore!!

    Bought my Encore from Moe Almasari! I couldn't ask for a better salesmen. He knew the product answered all my questions and even paired my phone. ...


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    Bought my Encore from Moe Almasari! I couldn't ask for a better salesmen. He knew the product answered all my questions and even paired my phone. Sales Manager Cody Bakr got me a Buick that fit my budget and I can now enjoy luxury! I'm going to be sending all my friends to you guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New feel to the place

    Saw the car in cars.com, called in and they had a salesperson call me from the car I was looking at. Very cool so I took the time to look, bought ...

    Dealer Response

    Thank you for sharing your experience with us. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you...


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    Saw the car in cars.com, called in and they had a salesperson call me from the car I was looking at. Very cool so I took the time to look, bought it. Great pictures and good job Mark Hoover.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We will share your comments with Mark and if there is anything more that we can do please come back and see us again. Take care! Best regards, Josh Jansky- Business Development Manager- jjansky@rizza.com


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  • Used Car Sales

    Although we did not buy the car, our salesman, Gabe Ibarra,was friendly, helpful and attentive. Was not made to feel pressured. Allowed us to take...

    Dealer Response

    Thank you so much for taking the time to leave this wonderful review. We're glad to hear that Gabe has been friendly, helpful and attentive during...


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    Although we did not buy the car, our salesman, Gabe Ibarra,was friendly, helpful and attentive. Was not made to feel pressured. Allowed us to take the car out for an extended drive and evaluation. Looks like RizzaCars really has made a major change.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave this wonderful review. We're glad to hear that Gabe has been friendly, helpful and attentive during your visit. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Josh Jansky- Business Development Manager- jjansky@rizza.com


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  • cascada happy

    driving my new cascada jerry doig was wonderful wwould have all customers ask for him

    Dealer Response

    Thanks for the great rating. I am pleased to hear that everything went well for you. Josh Jansky- Business Development Manager- jjansky@rizza.com


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    driving my new cascada jerry doig was wonderful wwould have all customers ask for him

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thanks for the great rating. I am pleased to hear that everything went well for you. Josh Jansky- Business Development Manager- jjansky@rizza.com


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  • horrible service

    horrible service, wouldn't recommend to anyone at all. Everyone from GMC to the Cadillac building has no idea what they are doing. Very unhelpful,...

    Dealer Response

    Shadie, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our...


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    horrible service, wouldn't recommend to anyone at all. Everyone from GMC to the Cadillac building has no idea what they are doing. Very unhelpful, couldn't do a simple service job right. If you want your car serviced, take it to people who know what they are doing and won't damage and scratch the car.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 3 found this review helpful. Did you?
    Dealer Response

    Shadie, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Regards, Josh Jansky- Business Development Manager- jjansky@rizza.com


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  • Internet Sales Department Fail

    Very disappointed in the overall experience with Rizza. Over the course of 3 days of trying to buy a vehicle, the appointed internet sales person,...

    Dealer Response

    We are very sorry to hear about your recent experience with us. Customer care is our number one concern, and we would never want a guest to feel a...


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    Very disappointed in the overall experience with Rizza. Over the course of 3 days of trying to buy a vehicle, the appointed internet sales person, Catie, after making solid initial contact, in the end chose either to not to return emails or phone calls the last day. When I finally had to call the dealership back to speak to someone to ask if the vehicle was still available, it ended up being Catie and she told me yes and we started filling out "good faith" paperwork. At least I thought it was in good faith. Over the course of the next few hours we spoke once quickly about my potential trade and then silence. Eventually I asked for an update and received a call back hours later tell me the vehicle we had been working on was sold. Then promised to get back to me by the end of the night to inform me if the other vehicle was still available...never heard from her. I looked this morning and it was gone as well. Is this how this dealer works? Definitely the worst car buying experience I have had. In the end they sold the car, so what did I matter.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are very sorry to hear about your recent experience with us. Customer care is our number one concern, and we would never want a guest to feel as if they aren't valued. If you would be open to contacting me at your earliest convenience, I would appreciate the opportunity to further discussion your situation and the chance to make things right and to assist you better in the future. Josh Jansky- Business Development Manager- jjansky@rizza.com


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  • Blown Away by not one or 2 people but everyone

    From the time I saw the car on cars.com and made the initial contact with Rizza,the service was just so professional and patient with me. The lay ...

    Dealer Response

    Thomas, It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did t...


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    From the time I saw the car on cars.com and made the initial contact with Rizza,the service was just so professional and patient with me. The lay i talked to called and understood my situation with medical problems and I live a distance from tthe business and had to cancel a few times. She was very nice and finally when i arrived,my saleman walked me directly to the car I saw and wanted. He got the keys and i was doing the test drive ,however i claimed the car before i turned the corner. i was told my options and while he ran around doing all the salesman crap he had to do ,credit check , get car detailed and started the process and questions ., other salesmen chated with me and offers refreshments. it was very pleasing and nice. I could have drive the car home in less than and hour .. It was that quick.And yes I am a pleased and happy camper. Still learning all the stuff i have on the car, and was very impressed with the phone calls and checking up on me follow up.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thomas, It is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Josh Jansky- Business Development Manager- jjansky@rizza.com


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  • mr happy

    kudos to jerry doig he sold me my terrain i could not be happier jerry went out of his way would reccomend highly

    Dealer Response

    Hey Jim! Thank you for this great review! Jerry is truly an exceptional employee and we appreciate him for giving you a great experience! Thank yo...


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    kudos to jerry doig he sold me my terrain i could not be happier jerry went out of his way would reccomend highly

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hey Jim! Thank you for this great review! Jerry is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Josh Jansky- Business Development Manager- jjansky@rizza.com


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