New 877-746-5527 Dealer Website
Used 866-816-2770 Email Dealer
Service 866-637-8398

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Reviews

Average Ratings

4.8
Average based on 79 reviews
  • Great Service - Highly Recommend

    Sal was wonderful to work with. Very attentive and responsive to our needs and requests. Was not overbearing but friendly and accommodating and qu...

    Dealer Response

    Hi Marniebu, We are glad that you had a great experience in our Chevy Dealership and in particular with Sal. Hope you enjoy your new vehicle a...


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    Sal was wonderful to work with. Very attentive and responsive to our needs and requests. Was not overbearing but friendly and accommodating and quickly responded to phone calls and requests. We did not end up buying a vehicle from this location as we had changed our mind on what car we wanted to buy and they did not have that particular car in stock. As we told Sal, if they did have that car in stock with the mileage we were looking for, we definitely would have purchased it from him! A pleasure to work with and when we need to purchase another vehicle, we will definitely make Doan one of our first visits.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hi Marniebu, We are glad that you had a great experience in our Chevy Dealership and in particular with Sal. Hope you enjoy your new vehicle and make sure you check out our service department.


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  • Bad customer service

    Stopped here to look at a car, was in a tricky predicament, but loved a particular used car they had in the lot. Sales man walks me out to the ...

    Dealer Response

    Hi Mike, We are saddened to hear about how you were treated at our Dealership. We work hard every day to provide our customers with an incredible ...


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    Stopped here to look at a car, was in a tricky predicament, but loved a particular used car they had in the lot. Sales man walks me out to the car, asks about my situation and flat out says "Ya there's no way that'll happen. I then asked if the price of the car was negotiable. He said no way since it was already the cheapest one I'd find at any dealership. Ironic because I found the exact same car for almost 3000 dollars less the next day... At another dealership. The only difference was the one I had found the next day had 10 thousand more miles (big deal). Not a great experience and I have no reason to ever return here

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hi Mike, We are saddened to hear about how you were treated at our Dealership. We work hard every day to provide our customers with an incredible experience. Please give our GM a call to discuss this further at 585-352-3434 ext 3252.


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  • Totally Satisfied Customer!

    Excellent sales and service! Doan Chevy goes out of their way to make sure the customer is satisfied. I will definitely purchase my next vehicle f...

    Dealer Response

    Thank you Lauren!


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    Excellent sales and service! Doan Chevy goes out of their way to make sure the customer is satisfied. I will definitely purchase my next vehicle from Doan Chevy!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Lauren!


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  • Phenomenal service. Highly recommend.

    Andy Guarino, our salesperson, is fantastic and has helped us after the sale as well!

    Dealer Response

    Hi Jennae and Bill.. Thank you so much.. We are glad to help!


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    Andy Guarino, our salesperson, is fantastic and has helped us after the sale as well!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Hi Jennae and Bill.. Thank you so much.. We are glad to help!


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  • good deal on volt

    The experience was quick and easy, however the sales rep that I work with isn't. But once I spoke with the dealership's manage, it was pretty ins...

    Dealer Response

    Thank you Jin!


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    The experience was quick and easy, however the sales rep that I work with isn't. But once I spoke with the dealership's manage, it was pretty instant process, overall it was a good deal, and I would recommend this dealership to my family and friends.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Jin!


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  • Grossly overpriced

    Truck was extremely overpriced banking on convenience of dealership size and location.

    Dealer Response

    Hi Jonathan, We do a lot of research when pricing our vehicles. Our marketplace is now worldwide and we sell vehicles throughout the US and we hav...


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    Truck was extremely overpriced banking on convenience of dealership size and location.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Hi Jonathan, We do a lot of research when pricing our vehicles. Our marketplace is now worldwide and we sell vehicles throughout the US and we have had customers purchase from us in Europe. We invite you to call our GM to discuss this further, you can reach Scott at 585-352-5500 ext 3252.


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  • Had a problem with a repair

    Had a problem with a repair and they repaired it at no cost to me proving to me that they stand behind their work.


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    Had a problem with a repair and they repaired it at no cost to me proving to me that they stand behind their work.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Dealership and Great Service

    Jordan Bellamy was excellent in providing me with all the information I needed and he did a great job in finalizing the deal to my satisfaction. I...


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    Jordan Bellamy was excellent in providing me with all the information I needed and he did a great job in finalizing the deal to my satisfaction. I have dealt with Doan for many years and will continue to do so.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New Tahoe, pleased buyer!

    Justin in sales was incredible. He showed genuine interest in my needs and helped me make my purchasing decision with complete confidence. Thanks!


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    Justin in sales was incredible. He showed genuine interest in my needs and helped me make my purchasing decision with complete confidence. Thanks!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    I recently took my vehicle in for service.Heather was great. She got me right in, was very knowledgable. Made good suggestions for my vehicle to e...


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    I recently took my vehicle in for service.Heather was great. She got me right in, was very knowledgable. Made good suggestions for my vehicle to extend the warranty. My truck always ends up costing more than I expect but it is the vehicle and not the service people. They check over everything for me and keep me up to date on my service.Thank you Heather for being so attentive!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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