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Used 866-495-1967 Email Dealer
Service 888-412-3720

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Reviews

Average Ratings

4.9
743 lifetime reviews.
  • Great service!

    A flawless, quick and accurate service! I can always depend on Willowbrook Ford

    Dealer Response

    Thanks so much for your feedback. Do not hesitate to call if you need anything. Be safe on the road.


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    A flawless, quick and accurate service! I can always depend on Willowbrook Ford

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback. Do not hesitate to call if you need anything. Be safe on the road.


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  • Mustang

    The warranty work was done perfectly and the sync system is working again. The sync system has been an ongoing issue but Willowbrook has taken car...


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    The warranty work was done perfectly and the sync system is working again. The sync system has been an ongoing issue but Willowbrook has taken care of it every time and I appreciate it.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Willowbrook Ford

    Great service, great people! Great service, great people!


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    Great service, great people! Great service, great people!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great salesperson dalibar mijatovic,

    Great help from dalibar mijatovic salesman and easy understanding of finance terms from monika zborowska. They made purchasing a new car an enjoy...


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    Great help from dalibar mijatovic salesman and easy understanding of finance terms from monika zborowska. They made purchasing a new car an enjoyable event. I would recommend Willowbrook Kia to my friends.....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Thank You!

    I would like to thank Andy Ricci for making my car shopping experience not just painless but pleasant as well. I'm not great at shopping but Andy ...

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Sam! Please let us know if you have any additional questions abo...


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    I would like to thank Andy Ricci for making my car shopping experience not just painless but pleasant as well. I'm not great at shopping but Andy helped put me in a ride that matched my price range, but included some extras I didn't even know I wanted. I purchased a new (used) sleek red KIA Rio which I love so much I have named it Tanya after the one that got away.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Sam! Please let us know if you have any additional questions about services you received and thank you again for choosing Willowbrook Ford!


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  • Great service

    Service people are great. Tim was very knowledgable

    Dealer Response

    Ggrr, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!


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    Service people are great. Tim was very knowledgable

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ggrr, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. Thanks again for your business! Take care!


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  • Great Customer Service

    We have bought 4 Kia's from this dealership and have always had excellent service, upfront prices, help us to get what we want and not pay a fortu...

    Dealer Response

    We're happy to hear that you're pleased with the service you receive here at Willowbrook Ford! Thank you so much for your kind review. We sincerel...


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    We have bought 4 Kia's from this dealership and have always had excellent service, upfront prices, help us to get what we want and not pay a fortune. Tracje and Mike have the best customer service. Would recommend this dealership to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that you're pleased with the service you receive here at Willowbrook Ford! Thank you so much for your kind review. We sincerely appreciate your loyal business and hope to continue to serve you for many more years to come!


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  • Customer

    Made an appointment for service on 1-25. It involved a recall for anti- corrosion prevention. I was told at the time they would need the car for a...

    Dealer Response

    Thank you for taking the time to bring this to our attention, Al. Customer service is one of our top priorities and we are disappointed to learn t...


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    Made an appointment for service on 1-25. It involved a recall for anti- corrosion prevention. I was told at the time they would need the car for about 4 hours. The car was dropped off at 10:30am. I was told car would probably be ready around 2:00. If there was any problem I was assured I would be called and given an update. I received no calls. I returned to the shop at around 2:30. Jose said there was a problem with the undercoating and it shouldn't be to long. Why didn't someone call? It was not till after 4:00 the car was done. While the car was there l had the oil changed. I had a coupon for 25.00. When I was given the bill it showed a charge for 40.00. I knew this was incorrect. Finally after some further discussion the bill was corrected. Initially after purchasing my sorento at willowbrook Kia the service was excellent. It's fallen off. As I had a similar experience the last time I was in. It's a shame considering the travel time and the good past experience. TIME TO FIND A NEW SHOP and DEAIERSHIP !!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to bring this to our attention, Al. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. Please call our manager directly at (630) 986-5000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.


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  • Willowbrook ford

    Matt was great! We're always happy with Willowbrook service.

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Lynn! Thank you so much for being one of our valued guests and...


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    Matt was great! We're always happy with Willowbrook service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Lynn! Thank you so much for being one of our valued guests and we look forward to your next visit!


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  • Yvonne

    My daughter purchased a sporage from willowbrook kia, the service was great! Danny, Mike, Jim and the young lady in finance were all great and ple...


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    My daughter purchased a sporage from willowbrook kia, the service was great! Danny, Mike, Jim and the young lady in finance were all great and pleasant to work with!!! I would highly recommend willowbrook kia to family and friends Yvonne

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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