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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 9:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 9:00 PM
Tue 7:30 AM - 9:00 PM
Wed 7:30 AM - 9:00 PM
Thu 7:30 AM - 9:00 PM
Fri 7:30 AM - 9:00 PM
Sat 7:30 AM - 9:00 PM
Sun Closed

Inventory

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Reviews

4.9
200 lifetime reviews. Includes reviews of Van Bortel Subaru from DealerRater.com
  • WOW! what an experience

    wow! what a difference from all other car dealerships! first experience i have ever had where the salesman was not oozing slime and trying to be s...

    Dealer Response

    Bryan, Thank you for taking the time to tell us about your purchase experience in November! We appreciate your feedback! Customer Service at Va...


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    wow! what a difference from all other car dealerships! first experience i have ever had where the salesman was not oozing slime and trying to be slick. completely no pressure, but extremely high quality.

    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Bryan, Thank you for taking the time to tell us about your purchase experience in November! We appreciate your feedback! Customer Service at Van Bortel Subaru


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  • Customer Service over the top
    September 6, 2017

    Being new to NY state, I first learned of VanBortel Subaru when I heard Kitty Van Bortel speak at the Susan B Anthony Birthday Luncheon in 2/17. I...

    Van Bortel Subaru

    Thank you so much for taking the time to send your feedback. The Susan B. Anthony Luncheon has always been special to Kitty. Jeremy, Kitty and t...


    Show Full Review

    Being new to NY state, I first learned of VanBortel Subaru when I heard Kitty Van Bortel speak at the Susan B Anthony Birthday Luncheon in 2/17. I completely resonated with what she said, and that moved me forward to seek a car purchase at the Subaru dealership in Victor. I had hands-down, going-the-extra-mile treatment with the sales department, and specifically with Jeremy Vitale. Shortly after purchasing my car, I had a problem that was my fault. I went to Van Bortel and Jeremy reached out at his cost and no cost to me. I have to travel 25 miles to get to Van Bortel but it is worth every single mile for this exceptional service.

    Does recommend this dealer
    Van Bortel Subaru

    Thank you so much for taking the time to send your feedback. The Susan B. Anthony Luncheon has always been special to Kitty. Jeremy, Kitty and the team will be thrilled to hear how happy you were with your experience. We are so excited that you chose to let us be apart of your first NY State car buying experience! We truly appreciate your business and hope to see you soon!


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  • Great experience

    Very pleased with my experience at Van Bortel Subaru!


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    Very pleased with my experience at Van Bortel Subaru!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2004

When you meet Kitty Van Bortel-as so many customers of her three dealerships do every day-you know that she's the powerhouse behind the enormous, consistent success of Van Bortel Subaru and Van Bortel Ford and Van Bortel Used Car Center. Kitty owns one of the top selling Subaru dealerships in the nation, as well as one of the most successful Ford dealerships in a multi-state area. Her automotive group is now one of the fastest growing, privately held companies in the greater Rochester, NY area.

""There's Nothing We Won't Do For You!""