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Reviews

Average Ratings

4.9
197 lifetime reviews. Includes reviews of Van Bortel Subaru from DealerRater.com
  • WOW! what an experience

    wow! what a difference from all other car dealerships! first experience i have ever had where the salesman was not oozing slime and trying to be s...

    Dealer Response

    Bryan, Thank you for taking the time to tell us about your purchase experience in November! We appreciate your feedback! Customer Service at Va...


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    wow! what a difference from all other car dealerships! first experience i have ever had where the salesman was not oozing slime and trying to be slick. completely no pressure, but extremely high quality.

    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Bryan, Thank you for taking the time to tell us about your purchase experience in November! We appreciate your feedback! Customer Service at Van Bortel Subaru


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  • My 82 Vette

    I spent many months looking for the right late 70's early 80's Vette. I finally found one that I liked and the buying experience with Van Bortel w...


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    I spent many months looking for the right late 70's early 80's Vette. I finally found one that I liked and the buying experience with Van Bortel was second to none. I went with them because they cared as much about selling a $14,000 Vette than a $80,000 one. I had the pleasure of working with Matt Fagenbaum. The made sure that when I drove off the lot, I was completely satisfied. I can say that I was an I am. If you are in the market for new or used, I strongly recommend Van Bortel, you won't be sorry

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing experience
    March 7, 2017

    Kitty Van Bortel and the whole Van Bortel team have gone above and beyond. I just brought home yesterday my new Impreza 2017 and I love it. This ...


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    Kitty Van Bortel and the whole Van Bortel team have gone above and beyond. I just brought home yesterday my new Impreza 2017 and I love it. This is my second car from Van Bortel and I am very happy with the overall experience. When in for a service with my older Subaru Marnie and Gary have always been available and explained everything clearly. For this purchase Jeremy and Karl have been exceptional answering all my questions. Keep up the great work!!

    Does recommend this dealer

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  • Top Flight Service
    March 7, 2017

    Marnie is top flight. About a year ago my clutch (yes, I am one of the last remaining clutchers) needed an unscheduled replacement. Marnie and ...


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    Marnie is top flight. About a year ago my clutch (yes, I am one of the last remaining clutchers) needed an unscheduled replacement. Marnie and the Van Bortel Subaru team accommodated my need immediately in a manner so professional, convenient and expeditious, that going 'all the way to Victor' is worth the trip. S.RIchardson

    Does recommend this dealer
    Came in for service or repair

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  • That was easy
    February 6, 2017

    I was pretty sure a Subaru would be my next car, and I took the time to drive a Forester, Outback, and the new Impreza hatch. Driving all 3 was n...


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    I was pretty sure a Subaru would be my next car, and I took the time to drive a Forester, Outback, and the new Impreza hatch. Driving all 3 was no issue, Vince had them lined up so I could drive one right after the other. Of those 3 I really liked the Outback and Vince was super easy to deal with. No pressure, just let me ask questions and come to my own conclusions. No "what monthly payment are you looking for" or "will you buy today" schtick. I don't buy new cars very often, so I did take the time to drive a Honda and a Toyota but given the price, feature set, and drivetrain -- Subaru can't be beat. So back I went for one final set of test drives and I made up my mind. I had done my research and we had settled on a deal in just a couple of minutes. Trade-in allowance was very fair. The best part was that the car I speced out was already on a truck on its way to the dealership. One thing I really liked about Van Bortel Subaru was that it felt less like a high-pressure stealership and more like a casual, laid-back place to spend an afternoon looking at cars. It's definitely busy, but you're looked after and everyone is super nice and personable. Not one smarmy, stereotypical car salesperson to be found. A genuinely fun experience all around and everyone is super responsive, via phone or email.

    Does recommend this dealer

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  • Always professional, courteous and friendly.
    November 23, 2016

    For 34 years Subaru has been our vehicle of choice for dependability and safety, especially when seeking out great cross-country skiing. For over ...


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    For 34 years Subaru has been our vehicle of choice for dependability and safety, especially when seeking out great cross-country skiing. For over 20 of those years, we've trusted our car care and personal safety to Van Bortel's expert team of sales and service personal, regardless of one hour and fifteen minute drive to get there. All the awards they have won over the years are well deserved!

    Does recommend this dealer

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  • Amazing Staff
    November 6, 2016

    I really enjoyed my purchase from Van Bortel Subaru. I purchased a used 2015 Subaru Forester. It was in great condition and priced perfectly. T...


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    I really enjoyed my purchase from Van Bortel Subaru. I purchased a used 2015 Subaru Forester. It was in great condition and priced perfectly. The staff were amazing and ensured I got a great rate on the car. Our sales guy, Andrew Bolton, was knowledgeable, courteous, and hard working. Overall, a 5 out of 5 experience. Would recommend.

    Does recommend this dealer

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  • Good prices, great to work with
    November 4, 2016

    I got a good price on my Subaru and found that Van Bortel treats customers fairly with no-hassle prices that are lower than other dealers. When I...


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    I got a good price on my Subaru and found that Van Bortel treats customers fairly with no-hassle prices that are lower than other dealers. When I took my car in for a minor recall, they handled it promptly and in a very friendly manner. It's not hard to see why they are one of the largest Subaru dealers in the country. The dealership is currently very cramped, the showroom is too crowded to actually show cars. That should be alleviated shortly with the completion of a major expansion of the facility.

    Does recommend this dealer
    Came in for service or repair

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  • Great service
    October 1, 2016

    The service provided was timely,, efficient and they don't get the seats dirty when they move the car! The waiting areas (indoor and outdoor) are ...


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    The service provided was timely,, efficient and they don't get the seats dirty when they move the car! The waiting areas (indoor and outdoor) are comfortable and clean.

    Does recommend this dealer

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  • Exceptional
    August 10, 2016

    When I bought my crosstrek, I found the service to be professional, organized and friendly. I am glad that I went there. The dealership and suba...


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    When I bought my crosstrek, I found the service to be professional, organized and friendly. I am glad that I went there. The dealership and subarus came highly recommended. It was a very good experinece.

    Does recommend this dealer

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