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Reviews

4.7
627 lifetime reviews.
  • My review

    The sales personnel are great!! They assist you as soon as you walk in to help find the perfect vehicle.

    Dealer Response

    Hudson, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to s...


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    The sales personnel are great!! They assist you as soon as you walk in to help find the perfect vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hudson, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Service repair

    I have been very pleased with the exceptional service provided by Henderson Ford in the last 8 years. My most recent experience was less than sati...

    Dealer Response

    Linda, your positive review means a lot to us and we?re happy we could help you! We do appreciate your continued business and understand the disap...


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    I have been very pleased with the exceptional service provided by Henderson Ford in the last 8 years. My most recent experience was less than satisfied. I tried to schedule an appointment to have the air conditioner looked at and repaired. The air conditioning system failed on the same day I called. The earliest appointment was 2 weeks out which was disappointing. I called another Ford competitor, and received an appointment within 24 hours and had the system diagnostic conducted and repaired within 48 hours. I understood that Henderson was backed up with work and could not work me in. The person in service was as accommodating as she could be, but I hung up the phone feeling dissatisfied with the fact that I had to wait 2 weeks. 4-5 days would have been more acceptable.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Linda, your positive review means a lot to us and we?re happy we could help you! We do appreciate your continued business and understand the disappointment, next time we will work harder to earn that 5th star! We hope to be of service to you again! Take care!


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  • Great deal.

    2012 F150. Salesman was very efficient. They did not keep me waiting around.


    Show Full Review

    2012 F150. Salesman was very efficient. They did not keep me waiting around.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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