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Used 888-821-5863 Email Dealer
Service 888-821-6594

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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

4.8
625 lifetime reviews.
  • WENT TO SEVERAL DEALERS, THIS ONE WAS GREAT

    We went to several dealers, and we had no pressure here. William Page was our sales person, he was great. He dealed with us the whole time instead...

    Dealer Response

    Thank you for writing about your visit with us! I am happy to hear that William was able to provide you with the outstanding customer service we ...


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    We went to several dealers, and we had no pressure here. William Page was our sales person, he was great. He dealed with us the whole time instead of passing us around to others like the other deales. The other dealers kept asking for money down, and high pressure. Here, he listened to what we needed, found the car we wanted, and let us talk with no pressure. I am very pleased with this dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your visit with us! I am happy to hear that William was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Vern Downey Sales Department Manager


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  • My review

    The sales personnel are great!! They assist you as soon as you walk in to help find the perfect vehicle.

    Dealer Response

    Hudson, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to s...


    Show Full Review

    The sales personnel are great!! They assist you as soon as you walk in to help find the perfect vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hudson, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Not Happy

    Buying was not as smooth as it should have been although it was a lengthy process I still tried to give them things benefit of the doubt . had a q...

    Dealer Response

    Thank you for taking the time to bring this unfortunate situation to our attention, Shantell. We would appreciate the opportunity to discuss the d...


    Show Full Review

    Buying was not as smooth as it should have been although it was a lengthy process I still tried to give them things benefit of the doubt . had a question About the details of the warranty after the purchase and no one seem to have time to answer or Get back to you.. When I finally reached someone they assured that it wasn't a issue they will email it its been a whole week now no email or follow up phone call.....I should have gotten my deposit back when my salesman just up and quit...

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to bring this unfortunate situation to our attention, Shantell. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. Please give us a call at (585) 787-1700 and we will do our best to make this better. We hope to hear from you soon.


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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2017

Welcome to Henderson Ford! Located in Webster, NY, Henderson Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Henderson Ford a good one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you?ve come to the right place. Call 866-963-4420 for your No-Obligation Internet Price Quote from our Internet Department.

"We're driven by you!"