Bob Rohrman Schaumburg Ford

Reviews

Average Ratings

4.8
249 lifetime reviews.
  • Love this Dealership!

    I bought my Ford Explorer from Brian and have all my service done here! Great experience all around. I had a normal tune-up and then needed to h...

    Dealer Response

    Thank you, Brian, for the glowing review! The staff at Bob Rohrman's Schaumburg Ford always strives to provide personable and excellent customer s...


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    I bought my Ford Explorer from Brian and have all my service done here! Great experience all around. I had a normal tune-up and then needed to have my glove compartment fixed. They got me in a loaner so that I could get to some appointments and the car was done later that day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, Brian, for the glowing review! The staff at Bob Rohrman's Schaumburg Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!


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  • great

    I was impressed I called someone called back immediately seems very friendly easy to deal with seems like a nice business


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    I was impressed I called someone called back immediately seems very friendly easy to deal with seems like a nice business

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience every!!

    My husband and I hate car buying but buying a car here was awesome. Everyone was great and knowledgeable. Want to say thank you to everyone the...

    Dealer Response

    Scott & Shelly, your positive review means a lot to us and we?re happy we could help you! Thank you again for choosing Bob Rohrman Schaumburg Ford...


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    My husband and I hate car buying but buying a car here was awesome. Everyone was great and knowledgeable. Want to say thank you to everyone there Edwin, Jeff, Mike, and Nicholas.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Scott & Shelly, your positive review means a lot to us and we?re happy we could help you! Thank you again for choosing Bob Rohrman Schaumburg Ford, and we hope to see you again soon!


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  • spammer

    I tried to get my ford repaired at this dealer, they could not figure it out. The front desk person said that it's common and she had weird issu...

    Dealer Response

    Thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details of ...


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    I tried to get my ford repaired at this dealer, they could not figure it out. The front desk person said that it's common and she had weird issues on her car too.... they did take my info and added it to their marketing lists so I now get spammed by their local store promotions and their third party marketing company. I have spent a ton of time trying to get off which I'm still not off completely. I specially hate their letters that have no markings and pretend to be bills or collection notices. I went to another Ford dealer to purchase my car and got way better service. I'm happy with my car, and prefer to drive past this dealer on my way to better Ford locations.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to bring this unfortunate situation to our attention. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. We appreciate the chance to try and make this better. Take care


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  • First edge sport the best ever

    I was so happy with everything plus to be able to get the car I feel in love with. Is the best. Thank you so much for helping me


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    I was so happy with everything plus to be able to get the car I feel in love with. Is the best. Thank you so much for helping me

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service Department

    The service team took me in last second when my car decided to die on the side of the road and although they were out of loaners they were able to...


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    The service team took me in last second when my car decided to die on the side of the road and although they were out of loaners they were able to get us in a car. Mind you, we had our 3 children with us making this whole experience a receipe for disaster. The service team was outstanding! Couldn't have been happier with our experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2010 Fusion

    Everything was spot on :) Now that the construction is finally wrapping up it's a much better experience


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    Everything was spot on :) Now that the construction is finally wrapping up it's a much better experience

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great place to buy!

    Great service as soon as I walked in! I was able to test drive two Mustang GT's which I was worried about since I am younger. But, I was glad they...

    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! As one of our valued customers, we want to sincerely...


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    Great service as soon as I walked in! I was able to test drive two Mustang GT's which I was worried about since I am younger. But, I was glad they took me seriously and made me feel welcome. They helped me get the exact Mustang I wanted and I was able to walk out with my dream car. Overall, it was a great experience and I am definitely coming back for my next vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!


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  • Bob Rohrman Schaumburg Ford rules!

    The staff at Bob Rohrman Schaumburg Ford is amazing! They're very helpful, they listen, and they provide excellent service! Paul is a fantastic sa...


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    The staff at Bob Rohrman Schaumburg Ford is amazing! They're very helpful, they listen, and they provide excellent service! Paul is a fantastic salesman and I love my brand new Fusion!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    Took my car only to dealership for service since bought, and have always had a very good experience, and the service guys have always been very pe...


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    Took my car only to dealership for service since bought, and have always had a very good experience, and the service guys have always been very personable and pleasant.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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