Cortese Chrysler Jeep Dodge Ram Mitsubishi

(4.1) 87 reviews

Dealer on Cars.com since February 2003

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 8:30 AM - 3:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:30 AM - 3:30 PM
Sun Closed

Reviews

4.1
87 lifetime reviews.
  • Excellent

    Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked u...p the next day. My wife loves the new minivan.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Highest Dealer Mark Ups $$$ Around!!

    One of the most Heavily Marked Up Dealers in The Buffalo/Roc Area. They Do Not care to make any sort of deal, except top $$. It blows my mind everytim...e I browse on cars.Com, that they are always the highest priced around. Save yourself some time and go out state. You can usually get the Next Model up of a particular Vehicle for the same price that Cortese offers a lower model for, and not just a few thousand.

    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • New transmission and warranty guarantee

    Service manager sold me a new transmission for my Dodge truck with a programmer on it. Service manager said even with the programmer the transmission ...came with a warranty. Had 3 days and transmission failed. Called and got the run around with no answer to the solution. Five days later still getting the run around and very few returned calls. It is apparent that this service department is focussed on sales and not following up on its service work. Would not recommend that you get work done at Cortese

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.1

5 lifetime reviews of the Service Department.

  • Excellent

    Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked u...p the next day. My wife loves the new minivan.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • New transmission and warranty guarantee

    Service manager sold me a new transmission for my Dodge truck with a programmer on it. Service manager said even with the programmer the transmission ...came with a warranty. Had 3 days and transmission failed. Called and got the run around with no answer to the solution. Five days later still getting the run around and very few returned calls. It is apparent that this service department is focussed on sales and not following up on its service work. Would not recommend that you get work done at Cortese

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Sell & Trade

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About Our Dealership

Dealer on Cars.com since February 2003

Discover the incredible service, great car buying experience and low prices at Cortese Auto Block! Nobody beats the block! We carry quality pre-owned and new vehicles from Chrysler, Dodge, Jeep, Ram, Mitsubishi, Ford & Lincoln

Cortese Auto Block has been serving the Rochester area for over 35 years! During that time, we have established our reputation with honest salesmanship and the best deals around.

Looking for a car? Truck? SUV? We carry all the brands we know you'll love: Chrysler, Jeep, Dodge, Ram, Mitsubishi, Ford & Lincoln. Whether you're looking for a brand new or quality pre-owned vehicle we have it!

"A Better Experience...Always a Great Price!"
Cortese Chrysler Jeep Dodge Ram Mitsubishi
2400 W Henrietta Rd Rochester, NY 14623
New (888) 368-2363
Used (888) 422-4678
Service (866) 505-9069
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