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Sales Closed
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.2
52 lifetime reviews.
  • Best Place to buy a Toyota in Rochester

    Without any doubt, Dorschel Toyota is the best dealer in Western NY to purchase a new Toyota. Having shopped everywhere else, I feel qualified an...

    Dealer Response

    Thank you so much Ken for taking the time to leave us a 5-star review! We are always looking forward to hearing about our customers experiences an...


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    Without any doubt, Dorschel Toyota is the best dealer in Western NY to purchase a new Toyota. Having shopped everywhere else, I feel qualified and confident, to let you know, that the buying experience at Dorschel is different. Very different! The Sales Department are not working on commission. They give you the price immediately. The price is the lowest possible price, and trust me, no one else will be able to come close to their price! All expenses, fees, etc...are up front. No negotiating/haggling. They don't hide, manipulate, or try to squeeze an extra buck out of you. They are not your typical car salesmen. Our guy was named "Zaka" and we highly recommend you asking for him, as he is a standup guy who will put you first! If you are ever shopping for a vehicle in Western NY, go to Dorschel first!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much Ken for taking the time to leave us a 5-star review! We are always looking forward to hearing about our customers experiences and greatly appreciate the positive feedback. We are glad that our policy to be clear, simple, and different made us stand out from other dealerships. Congratulations on your new Toyota! We'll make sure to pass on your message to the sales team.


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  • Bought two from them!

    2 weeks ago I purchased a vehicle from Dorschel Exchange and it was an "OK" experience, not worthy of five stars but then I went to Dorschel Toyot...

    Dealer Response

    Hi Liz, Thank you for sharing your feedback with us on here, Yelp, and Google! That is very kind of you. :) We are so happy to hear that we were a...


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    2 weeks ago I purchased a vehicle from Dorschel Exchange and it was an "OK" experience, not worthy of five stars but then I went to Dorschel Toyota for service on the vehicle a week later. I first met Todd in service, who addressed my issues and put me in touch with Russell "Rusty" Carr, the sales manager. Both Todd and Rusty addressed my problem quickly and went out of their way to fix the issue. They were so attentive and courteous that I decided to purchase a second vehicle at Dorschel Toyota. My salesman was Randy Scott and he was professional and answered all my questions. At no point did I feel pressured in any way, but I bought with confidence. I can say I will definitely be back to Dorschel Toyota because of Todd, Rusty, and Randy. What a great attentive team they have there!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Liz, Thank you for sharing your feedback with us on here, Yelp, and Google! That is very kind of you. :) We are so happy to hear that we were able to improve your experience to a full 5 stars and that you enjoyed purchasing your vehicle with Randy, Todd, and Rusty. We really appreciate you taking a moment to write a few reviews and we will be certain to share your kind words with Rusty, Randy, and Todd. Congratulations on your new car and thank you for shopping at Dorschel. We look forward to seeing you again some time. Thank you!


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  • Super experience- even with all the construction!!

    We got a wonderful car at a great price and couldn't be happier!

    Dealer Response

    Hi there, Thank you for sharing your feedback with us. We are so happy to hear that you are happy! Congratulations on your new car and thank you f...


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    We got a wonderful car at a great price and couldn't be happier!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, Thank you for sharing your feedback with us. We are so happy to hear that you are happy! Congratulations on your new car and thank you for shopping at Dorschel Toyota!


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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2005

Welcome to Dorschel Toyota! We invite you to come visit our new showroom and service center on West Henrietta Road! You've come to know Dorschel for our high quality new vehicles, but you may not know that Dorschel also has the largest selection of certified used vehicles. Even better, our Comp Check pricing guarantees that our one price, is the very best price!

"Largest selection of certified used vehicles, with low comp check prices!"