Dorschel Automotive

4.7
(494 reviews)
Visit Dorschel Automotive
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (855) 574-4110 (855) 574-4110
Used (855) 575-1208 (855) 575-1208
Service (855) 281-1059 (855) 281-1059

Inventory

See all 721 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2002.
Welcome to The Dorschel Automotive Group of Rochester NY! Our dealership consists of twelve dealerships serving the Rochester area's auto needs for over 60 years! Over 1200 new and used vehicles on our lot ranging from Lexus Infiniti MINI Volkswagen Nissan Kia Toyota Scion Alfa Romeo and Maserati Dorschel is sure to have the right vehicle for you!
Rochester's Largest Selection of Certified Pre-Owned Vehicles Comp Check Pricing & Excellence in Service!

Service center

Phone number (855) 281-1059

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.7
(494 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

Purchase of New Kia Carnival from Art Chase

Art is a true gentleman and professional. I live seasonally in the Fingerlakes and came in after speaking with Art via phone. He answered all questions and he and his assistant were excellent in all ways. I have lived in Florida for 37yrs and the Dorschel experience is top shelf. I cannot say enough to thank Art, he is the Best!!! The bonus is a great car

5.0

Leasing a new car

Excellent, Responsive and Prompt service. Courteous and honest. Took care of the leasing experience very smoothly. I preferred this dealership despite having a Lexus dealership much nearer to my home in Manlius New York.

5.0

New Alfa Romeo Giulia

Our salesman Ian Phillips was knowledgeable, friendly, and very responsive. He went above and beyond in delivering a pleasant buying experience. We took delivery and the car was immaculately prepared and sitting on the showroom floor waiting for our arrival. VIP treatment!

Dealer response

Hi Tim, Thank you for taking the time to leave a review. We are so happy that you had such a pleasant experience with Ian and the team at Alfa Romeo of Rochester. Congratulations on your new car and thank you so much for shopping at Dorschel Alfa Romeo of Rochester. If there is anything else you need please don't hesitate to reach out to Ian directly. Thank you!

5.0

Rogue Nissan

A big thank you to Mark Angelo on the purchase of my new Rogue Nissan! Excellent care of my needs! Knowledgeable, friendly and a great salesman of whom I have already recommended. Would enjoy doing business with him again. Hats off to Mark!!!!! Love my new lease

Dealer response

Hi Doreen and George, Thank you for taking the time to leave a review. We are so happy to hear you had such a pleasant experience with Mark and the team at Dorschel Nissan. We will be certain to share your kind words with his Team Leaders. Congratulations on your new Nissan Rogue lease and thank you so much for shopping at Dorschel Nissan. Please don't hesitate to reach out to Mark directly if you have any questions. Thank you!

5.0

New Kia Telluride

Chelsea Cortino did a great job obtaining and delivering the vehicle to me. The buying experience was easy and I feel I received a good deal without haggling

Dealer response

Hi Chris, Thank you for taking the time to leave a review. We are so happy that you had an easy buying experience and found a vehicle within a price range you were comfortable with. We will be certain to share your kind words with Chelsea and her Team Leaders. Congratulations on your new Kia Telluride and thank you for shopping at Dorschel Kia. If you have any questions, please don't hesitate to reach out to Chelsea directly. Thank you!

5.0

Overall Great Experience

Overall great experience, process was efficient and I got a good deal on a great car. Sean provided excellent support. My daughter is very happy with first car.

Dealer response

Hi Joe and Meadow, Thank you for taking the time to write a review. We are so happy to hear that you both had a great experience and found a vehicle within your budget. Congratulations on your first car!!! If you have any questions, please don't hesitate to reach out to us directly. Thank you for shopping at Dorschel and we hope to see you again, thank you!

5.0

Used Car Purchase at Dorschel Auto

I had a very good experience. Initially, when I came for my appointment, there was some confusion, but it got cleared up and the buying experience went well. Shane did a great job helping us and was easy to work with.

Dealer response

Hi Alan, Thank you for taking the to leave a review. We are do happy to hear any bit of confusion was cleared up and Shane was able to provide you with a great buying experience. Congratulations on your new car and thank you for shopping at Dorschel. We will be certain to share your kind words with Shane and his Team Leaders and if you have any questions, please don't hesitate to reach out to Shane directly. Thank you!

5.0

Great experience

Repeat customer, great sales and service staff. I have worked 5 deals with Mark, always a pleasure, no hassle and relaxed buying experience. Service is always smooth in and out. Both ends of the business do a wonderful job.

Dealer response

Hi Randy, Thank you for taking the time to leave a review. We are so happy you have had such a relaxed and hassle-free buying experience with Mark and the team at Dorschel. We are beyond appreciative of your continued business and we always look forward to seeing you. We will be certain to share your kind words with Mark and his Team Leaders. Congratulations on your new Nissan and thank you so much for shopping at Dorschel Nissan. Please don't hesitate to reach out to us if you have any questions. Thank you!

5.0

Alfa Romeo Stelvio

This was my first experience with Dorschel but it won’t be my last. Matthew Sherman was extremely professional and a pleasure to deal with. No pressure at all and I was extremely comfortable dealing with him. Love my new vehicle!

Dealer response

Hi Lena, Thank you for taking the time to leave a review. We are so happy to hear that you had a professional and comfortable experience with Matthew Sherman and the team at Dorschel Alfa Romeo of Rochester. We will be certain to share your kind words with Matt and his Team Leaders. Congratulations on your new Alfa Romeo Stelvio and thank you for shopping at Alfa Romeo of Rochester. If you have any questions, please don't hesitate to reach out to Matt directly. Thank you!

4.8

Communicated well

Sean (Spahn) did a great job staying in touch throughout the process. He replied to texts promptly and the process went pretty smoothly. He made the process pretty painless.

Dealer response

Hi Michelle, Thank you for taking the time to leave a review. We are very happy to hear that Sean stayed in touch with you resulting in a painless process. Congratulations on your new car and thank you so much for shopping at Dorschel. We hope to see you again, thank you!

Read all 494 reviews