Dorschel Automotive

(4.8) 274 reviews

Dealer on Cars.com since October 2002

Currently in stock!

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Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.8
274 lifetime reviews.
  • Replacing my 17-year-old car was easy and painless

    I started my car shopping at Dorschel for two main reasons: their TV ads aren't annoying, and they never mailed me a fake key or deceptive "winner" sc...ratch-off to get me in their door. I ended my car shopping at Dorschel because after I walked in their door of my own free will, they did everything right. Joe was extremely helpful at every step in the process and never pressured me in any way. I'm not very social and wouldn't be one to recommend anything to others, but on the night that I picked up my new car, my first stop on the way home was to drop in on a casual gathering of friends, where I found myself recommending Dorschel. Nobody asked me to do that.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review, Dan! We really appreciate you taking the time to leave a review for us throughout the web. We are glad to know that you enj...oyed your experience so much, and are thankful for your recommendation!


  • Kimmoe

    I was in dire need of a vehicle. Patrick and Ivan did an exceptional job in finding me financing and selling me a quality vehicle at an excellent pri...ce. They did a great job and I would not hesitate to purchase from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Owner

    Salesman was poltie and very knowledgeable about the vehicle I purchased. Took the time to explain all features of car. Was a Very pleasant experienc...e. Everyone at dealership was polite and friendly. Also L would return to Dorschel for car needed in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

15 lifetime reviews of the Service Department.

  • Excellent experience

    My salesman Chris Armstrong was a pleasure to deal with. He and the entire staff were helpful and courteous. The best buying experience I've had. I lo...ok forward to future dealings with Dorschel.

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, Thank you for sharing your feedback with us. We are very happy to hear that you had a pleasant experience with Chris and the team at Dorschel. ...We appreciate you taking a moment to write a review and we will be certain to share your kind words with Chris and his Team Leaders. Congratulations on your new car and thank you for shopping at Dorschel. We look forward to seeing you again, thank you.


  • I always enjoy comming to Dorschel Automotive

    I always enjoy coming to Dorschel I stop bye to make an appointment I appreciate the Out standing Customer Service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the kind review, we enjoy having you :)


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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 1159 Offers on 65 Models

About Our Dealership

Dealer on Cars.com since October 2002

Welcome to The Dorschel Automotive Group of Rochester NY! Our dealership consists of twelve dealerships serving the Rochester area's auto needs for over 60 years! Over 1200 new and used vehicles on our lot, ranging from Lexus, Infiniti, MINI, Volkswagen, Nissan, Kia, Toyota, Scion, Alfa Romeo and Maserati, Dorschel is sure to have the right vehicle for you!

"Rochester's Largest Selection of Certified Pre-Owned Vehicles, Comp Check Pricing & Excellence in Service!"
Dorschel Automotive
3817 W Henrietta Rd Rochester, NY 14623
New (855) 574-4110
Used (855) 575-1208
Service (855) 281-1059
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