New 888-385-4258 Dealer Website
Used 866-263-4289 Email Dealer
Service 877-291-2589

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
Average based on 206 reviews.
  • Great Used Car Buying Experience

    Just concluded the purchase of a used car at Dorschel. Sales rep Andy Pytlak made the experience painless... listened to what I had to say, and sh...

    Dealer Response

    Hi PPowers, Congratulations on your new car! Thank you for sharing your experience with us. We are happy to hear that Andy provided you with a smo...


    Show Full Review

    Just concluded the purchase of a used car at Dorschel. Sales rep Andy Pytlak made the experience painless... listened to what I had to say, and showed me appropriate vehicles. There was no pressure during the buying process. Will go back to Dorschel next time I am in the market for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi PPowers, Congratulations on your new car! Thank you for sharing your experience with us. We are happy to hear that Andy provided you with a smooth car buying process and we look forward to seeing you in the future! Thank you.


    Hide Full Review
  • Greg Lehman

    This has been one of the best car/truck buying experiences I have had.


    Show Full Review

    This has been one of the best car/truck buying experiences I have had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mike Hostutler is the best salesman ever

    Mike Hostutler was the best salesman. He was friendly and efficient and he really took good care of me as a client. I had a thousand questions and...

    Dealer Response

    Hi Lindsay, Thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your vehicle with Mike and the team...


    Show Full Review

    Mike Hostutler was the best salesman. He was friendly and efficient and he really took good care of me as a client. I had a thousand questions and he answered every single one and did not get frustrated! Super easy experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Lindsay, Thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your vehicle with Mike and the team at MINI of Rochester. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Mike and his Team Leaders. Congratulations on your new car and thank you for shopping at Dorschel MINI of Rochester. Thank you.


    Hide Full Review
  • buying a new car

    Mark A. made my new car buying experience a easy and delightful experience. From start to pick up there was very little that I had to do. I am v...

    Dealer Response

    Hi Linda, Thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your vehicle with Mark and the team a...


    Show Full Review

    Mark A. made my new car buying experience a easy and delightful experience. From start to pick up there was very little that I had to do. I am very pleased with the new car and very grateful to Mark for helping me make it happen.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Linda, Thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing your vehicle with Mark and the team at Dorschel Nissan. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Mark and his Team Leaders. Congratulations on your new car and thank you for shopping at Dorschel. We look forward to seeing you again, thank you.


    Hide Full Review
  • Dorschel Truck Center top notch service

    Mike and Scott at dorschal really went above and beyond to me in my F150 that I love by the way! Youd be crazy not to at least give them a try if ...

    Dealer Response

    Hi Mark, thank you for sharing your feedback with us. We are happy to hear that you enjoyed purchasing your F150 with Scott and Mike. We appreciat...


    Show Full Review

    Mike and Scott at dorschal really went above and beyond to me in my F150 that I love by the way! Youd be crazy not to at least give them a try if your in the market they will be honest , answer all ur questions in detail and won't be pushy normal salesman . These guys know there stuff trust me .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mark, thank you for sharing your feedback with us. We are happy to hear that you enjoyed purchasing your F150 with Scott and Mike. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Mike, Scott and their Team Leaders. Congratulations on your new truck and thank you for shopping at Dorschel Exchange and Used Truck Center. Thank you.


    Hide Full Review
  • First great experience buying a car!!

    From the start all of the employees were kind and helpful. The staff went out of their way to get the paper work finished and save me a second lon...

    Dealer Response

    Hi David, thank you for sharing your feedback with us. We are very happy to hear that you had a pleasant experience with Matt and the team at Dors...


    Show Full Review

    From the start all of the employees were kind and helpful. The staff went out of their way to get the paper work finished and save me a second long drive for delivery. I was also appreciative of a " no pressure attitude from sales". I plan to make my next car purchases at Dorschel also.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi David, thank you for sharing your feedback with us. We are very happy to hear that you had a pleasant experience with Matt and the team at Dorschel. We appreciate you taking a moment to write a review and we will be certain to share your post with Matt and his Team Leaders. Congratulations on your new car and thank you for shopping at Dorschel. We look forward to seeing you again, thank you.


    Hide Full Review
  • Mr. John

    We just purchased a used car from Dorschel Lexus. It was a wonderful experience. John Kilbury has sold us 2 vehicles so far and we won't be goin...

    Dealer Response

    Hi John, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing a used car with John and the team at D...


    Show Full Review

    We just purchased a used car from Dorschel Lexus. It was a wonderful experience. John Kilbury has sold us 2 vehicles so far and we won't be going anywhere else. Thank you for providing us a seamless service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi John, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing a used car with John and the team at Dorschel Lexus. We appreciate you taking a moment to write and review and we will be certain to share your kind words with John and his Team Leaders. We are grateful to have your continued business and we look forward to seeing you again. Congratulations on your new car and thank you for shopping at Dorschel Lexus. Thank you.


    Hide Full Review
  • Dorschel Does It Again

    Porsche does it, again! I had been a Dorschel customer before, but I chose to do some shopping around. I found several great deals in the area and...

    Dealer Response

    Thank you Todd!


    Show Full Review

    Porsche does it, again! I had been a Dorschel customer before, but I chose to do some shopping around. I found several great deals in the area and met wonderful sales staff. When I pulled into the Dorschel lot, I was looking for a specific car. Patrick came out and greeted me. He took me to the other lot to check out the car. We drove and it was as nice as I expected. It was after that, Patrick set himself apart. He provided a truly clear, simple and different approach. I kept looking and saw a car online and asked if he knew about it. I drove my new car to a recital that same day!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Todd!


    Hide Full Review
  • Mr&MrsB.

    Art was the best! Very personal, great sense of humor and knowledgeable about the car. Explained the whole process. My husband and I did so much r...

    Dealer Response

    Hi there, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing a car with Art and the team at Dorsch...


    Show Full Review

    Art was the best! Very personal, great sense of humor and knowledgeable about the car. Explained the whole process. My husband and I did so much research on our car. The price was fair and we got a very nice used car. Will update my review if anything happens. Right now we are extremely satisfied and plan to return for our next car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, thank you for sharing your feedback with us. We are very happy to hear that you enjoyed purchasing a car with Art and the team at Dorschel Kia. We appreciate you taking a moment to write a review and we will be certain to share your kind words with Art and his Team Leaders. Congratulations on your new car and thank you for shopping at Dorschel. We look forward to seeing you again, thank you!


    Hide Full Review
  • Will not buy another car from Dorschel

    The whole process felt unprofessional. The salesman didn't know much about the car. Didn't even know how much the car was. Had to argue about fi...

    Dealer Response

    Hi Donald, Thank you for providing feedback in regards to your recent purchase with MINI of Rochester. We sincerely apologize that you were not co...


    Show Full Review

    The whole process felt unprofessional. The salesman didn't know much about the car. Didn't even know how much the car was. Had to argue about fixing a couple of things on the car. Something as simple as a windshield wiper. Told him how we were paying for the car and as the deal went on told us we couldn't pay that way. Car was not ready when we went to pick it up more than 24 hrs. later. The salesman never setup the three month trail of satellite radio. According to the satellite radio company the salesman was supposed to have it setup.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Donald, Thank you for providing feedback in regards to your recent purchase with MINI of Rochester. We sincerely apologize that you were not completely satisfied with your purchase experience and would like the opportunity to discuss at your convenience. If you have a moment please reach out to our MINI of Rochester Team Leader. He can be reached directly via phone at (585) 321-6390 or via email at jmariotti@dorschel.com. As an organization we strive for excellence and value your opinion as it's the only way we can improve. Thank you.


    Hide Full Review