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Reviews

Average Ratings

4.8
875 lifetime reviews. Includes reviews of Garber Honda from DealerRater.com
  • Beyond expectations

    We were in the market for a used CRV. After speaking to Ray over the phone and planning on looking at a few CRV's we drove over an hour to meet w...


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    We were in the market for a used CRV. After speaking to Ray over the phone and planning on looking at a few CRV's we drove over an hour to meet with him. Upon arriving we were met by Gina, whom immediately engaged our interest. We explained how we had been speaking to Ray about looking at a few cars. Although Ray was unable to help us because he was with another customer he took the time to greet us and quickly explained to Gina what we were in the market for. She brought us inside and sat us down and started small talk. The pressure of used car dealing was immediately off. To make a long story short, after a few short hours, we drove home with a 2014 CRV. The experience was beyond expectations, I cannot express enough how friendly and courteous each and every person we met were. We would, without a doubt recommend and deal with Gina again for all of our future buying needs. A customer for life.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchased my new Honda CRV!!
    May 20, 2017

    My husband and I had been looking at new cars and were leaning towards a CRV or a RAV4. We purchased a new CRV EX at Garber Honda in Rochester N...


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    My husband and I had been looking at new cars and were leaning towards a CRV or a RAV4. We purchased a new CRV EX at Garber Honda in Rochester NY. Frank Wagner was the sales rep. we dealt with. He was very helpful, very courteous and I believe gave us a great deal. Thank you Frank! We love the car!! I am still getting use to all the gadgets. The car is very comfortable, very responsive, good on gas, but most of all "IT LOOKS GOOD!!"

    Does recommend this dealer

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  • Painless and pleasurable
    May 17, 2017

    Upon arrival I was pleasantly welcomed by one of the kindest person the I've met. She was very informative, helpful and pleasant. The manager was...

    Garber Honda

    Thank you for choosing Garber for your recent vehicle purchase. I am glad you enjoyed your experience and with working with Gina. Thank you for yo...


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    Upon arrival I was pleasantly welcomed by one of the kindest person the I've met. She was very informative, helpful and pleasant. The manager was extremely pleasant also.

    Does recommend this dealer
    Garber Honda

    Thank you for choosing Garber for your recent vehicle purchase. I am glad you enjoyed your experience and with working with Gina. Thank you for your business and enjoy your new vehicle! Kevin I Parker, General Manager/Managing Partner


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  • Integrity, professional and trustworthy

    Garber (and Holtz before them) have been servicing my 2003 Civic and now my wife's 2013 CRV and we have total trust in their recommendations and...


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    Garber (and Holtz before them) have been servicing my 2003 Civic and now my wife's 2013 CRV and we have total trust in their recommendations and suggestions. I started with Garber because they had a convenient shuttle service and Sandy goes out of her way to make our commute to and from work to the dealer pleasant. Our service experience is always great . I have over 200,000 miles on my civic and 70,000 on the CRV and I attribute the vehicles longevity, safety and reliability to Garber service and the great treatment we get from all of the service managers. Particularly, Debbie has become a trusted consultant. She is our primary face to Garber and why we purchased from them and why 100% of our service is from Garber.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Absolute best customer service ever. Gina was the best!
    May 16, 2017

    Easy, pain free purchase. Friendly and honest, no pressure sales. This was by far the best car buying experience I have ever had!!! Will absolut...

    Garber Honda

    Thank you for choosing Garber for your recent vehicle purchase and for the amazing review. We are thrilled that you enjoyed working with Gina. We ...


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    Easy, pain free purchase. Friendly and honest, no pressure sales. This was by far the best car buying experience I have ever had!!! Will absolutely recommend Garber and Gina!

    Does recommend this dealer
    Garber Honda

    Thank you for choosing Garber for your recent vehicle purchase and for the amazing review. We are thrilled that you enjoyed working with Gina. We thank you for your business and hope t have created a customer for life! Kevin I Parker, General Manager/Managing Partner


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  • Fantastic buying experience from start to finish!
    May 15, 2017

    I was not initially considering Garber because there is another Honda dealership close to my home. However, after submitting an online form with m...

    Garber Honda

    Thank you for allowing Garber Honda the opportunity to earn your business. I am happy to read how the entire process went. Here at Garber we striv...


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    I was not initially considering Garber because there is another Honda dealership close to my home. However, after submitting an online form with my bank about financing a Honda, Donna from Garber called me almost immediately. She set up an appointment with me for the next day. When I called her to cancel and told her I changed my mind about the year I was looking for, Donna checked and learned that they had just accepted a trade in that fit what I was looking for. Once I arrived at Garber, I worked with Brian and Gene who were tremendously helpful in helping me identify the right vehicle for my family. Ultimately I ended up leasing, an option I didn't think would fit the mileage I typically drive. I mentioned this to another dealer and they did not offer leasing as an option. At Garber, however, they offered me a high mileage lease that still fit in my price range. I had such a positive experience at Garber. The sales team took time to discuss different options. They were quick in getting numbers, even coming into the playroom where I was sitting with my daughter so that we could talk more easily. I never felt pressured, just valued. When I picked up my car, Gene even took the time to show me how to set up my blue tooth and memory seat settings! I would highly recommend this dealership!

    Does recommend this dealer
    Garber Honda

    Thank you for allowing Garber Honda the opportunity to earn your business. I am happy to read how the entire process went. Here at Garber we strive to inform our customers of all available information and what options are available to you. I am glad Gene took the time to go over the vehicle with you. We hope you are enjoying your new car and thank you for sharing your experience! Kevin I Parker, General Manager/Managing Partner


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  • Excellent car, excellent deal.
    May 11, 2017

    We were gathering information for our next car and were offered a deal (lease) that we could not refuse. We were very happy with our experience.

    Garber Honda

    Thank you for choosing Garber Honda for your recent vehicle purchase. We thank you for your business and appreciate you sharing your experience. K...


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    We were gathering information for our next car and were offered a deal (lease) that we could not refuse. We were very happy with our experience.

    Does recommend this dealer
    Garber Honda

    Thank you for choosing Garber Honda for your recent vehicle purchase. We thank you for your business and appreciate you sharing your experience. Kevin I Parker, General Manager/Managing Partner


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  • Gina is one of a kind, honest and hardworking
    May 10, 2017

    Gina honestly changed my thoughts about Car sales. She is honest and will tell you the truth about your trade and the deal they can make. She does...

    Garber Honda

    Thank you for continuing to choose Garber for your vehicle purchases. We appreciate your loyalty and thank you for sharing your experience with ot...


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    Gina honestly changed my thoughts about Car sales. She is honest and will tell you the truth about your trade and the deal they can make. She doesn't mess around and takes care of the customer always. I have bought two cars from her and I would buy another 10. I choose Garber and Gina because they have never let me walk away without the deal I want. Thanks you for your amazing customer service and the best expirence hands down! Go to Gina !!!

    Does recommend this dealer
    Garber Honda

    Thank you for continuing to choose Garber for your vehicle purchases. We appreciate your loyalty and thank you for sharing your experience with others. Gina is a true asset to our team and I am thrilled to hear that you enjoyed working with her. We are lucky to have her. Thanks again and enjoy your new vehicle. Kevin I Parker, General Manager/Managing Partner


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  • Amazing!!!
    May 8, 2017

    Love my 2017 Honda HR-V. 2nd time purchasing from Garber Honda wouldn't go anywhere else! From start to finish I felt 100% at ease.

    Garber Honda

    Thank you for choosing Garber Honda for your recent vehicle purchase. We hope you are loving the new HR-V. It is a remarkable vehicle. Thank you f...


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    Love my 2017 Honda HR-V. 2nd time purchasing from Garber Honda wouldn't go anywhere else! From start to finish I felt 100% at ease.

    Does recommend this dealer
    Garber Honda

    Thank you for choosing Garber Honda for your recent vehicle purchase. We hope you are loving the new HR-V. It is a remarkable vehicle. Thank you for sharing your experience We appreciate your business and hope to have created a customer for life! Kevin I Parker, General Manager/Managing Partner


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  • Most honest, positive car buying experience EVER!
    May 8, 2017

    I am embarrassed to admit this was my first car purchase on my own, with a little help from my son. In the past I found car dealerships and many ...

    Garber Honda

    Thank you for allowing Garber the opportunity to earn your business and change your mind about how the car buying experience should be. I am so gl...


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    I am embarrassed to admit this was my first car purchase on my own, with a little help from my son. In the past I found car dealerships and many of the salespeople to be aggressive, intimidating, and difficult to work with. So I'd leave the choosing to other family members and avoid the stress. I found Ginamarie Lanzatella to be a joy to work with and the fellow employees that helped with questions and such were very accommodating. I've already given some her cards to my friends and this experience will insure that we'll be a Garber family for a long time. Thanks Gina and all! Mary and Shaun

    Does recommend this dealer
    Garber Honda

    Thank you for allowing Garber the opportunity to earn your business and change your mind about how the car buying experience should be. I am so glad you were able to work with Gina on getting yourself a new vehicle. We hope you are loving your new car and thank you again! Kevin I Parker, General Manager/Managing Partner


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