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Reviews

Average Ratings

4.8
1030 lifetime reviews. Includes reviews of Woodfield Lexus from DealerRater.com
  • Low pressure and accomodating
    May 25, 2017

    Mark Demma is knowledgeable, patient and thorough. This Lexus dealership really strives to take care of every client. No high pressure approach....


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    Mark Demma is knowledgeable, patient and thorough. This Lexus dealership really strives to take care of every client. No high pressure approach. Tonya in service is fantastic too.

    Does recommend this dealer

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  • Great Experience
    May 23, 2017

    After a horrible experience at Arlington Lexus where no one would rerun my calls after asking to pull my credit- which they did- I took my busines...

    Woodfield Lexus

    Welcome to the Woodfield Lexus family, Jeff! We hope to assist you with your automobile needs for many years. Enjoy!


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    After a horrible experience at Arlington Lexus where no one would rerun my calls after asking to pull my credit- which they did- I took my business to Woodfield Lexus. I made contact with Mark and bought a car 24 hours later. Mark was knowledgeable, personable and without the salesman like behavior that I am use to and do not enjoy. No back and forth. Great experience. His team including finance and technology was also great. Thanks!

    Does recommend this dealer
    Woodfield Lexus

    Welcome to the Woodfield Lexus family, Jeff! We hope to assist you with your automobile needs for many years. Enjoy!


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  • RX 350
    May 22, 2017

    He was a very nice and helpful to buying a car. Also, he gives me a right choice and i could save some of time. .. Thank you!


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    He was a very nice and helpful to buying a car. Also, he gives me a right choice and i could save some of time. .. Thank you!

    Does recommend this dealer

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  • 95K service
    May 20, 2017

    Brought 2010 RX350 for service appointment. Service Rep Eric Dezdha got me in-processed and out in requested loaner quickly and efficiently. Eri...


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    Brought 2010 RX350 for service appointment. Service Rep Eric Dezdha got me in-processed and out in requested loaner quickly and efficiently. Eric called twice - once to advise that pre-service inspection identified no significant issues, but noted that serpentine belt was showing wear and left rear shock was leaking. I authorized service for those items. Second call was to let me know my car was ready about an hour of my requested delivery time. Picked up the car and it was cleaned up and sparkiling for me.

    Does recommend this dealer
    Came in for service or repair

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  • Super!

    As always, the service and professionalism is outstanding!

    Dealer Response

    Thanks, Arlene, for being our customer and sharing your experiences!


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    As always, the service and professionalism is outstanding!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks, Arlene, for being our customer and sharing your experiences!


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  • Mister

    The Service people were very professional, courteous and meticulous.

    Dealer Response

    Thanks for sharing! We appreciate you as our customer!


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    The Service people were very professional, courteous and meticulous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing! We appreciate you as our customer!


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  • Great Service
    May 16, 2017

    Everything was great. I have taken my car to Woodfield Lexus for two years and everytime I have been treated with respect. Mandeep Mangat is a gre...

    Woodfield Lexus

    Thanks for being our loyal customer, Lou!


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    Everything was great. I have taken my car to Woodfield Lexus for two years and everytime I have been treated with respect. Mandeep Mangat is a great asset to the organization!!!

    Does recommend this dealer
    Came in for service or repair
    Woodfield Lexus

    Thanks for being our loyal customer, Lou!


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  • Always respectful and thorough service.
    May 4, 2017

    I have always had a positive experience at Woodfield Lexus, whether I needed my car serviced or purchasing a new vehicle. I met Gerson Buleje at t...

    Woodfield Lexus

    We are pleased Gerson took good care of you. Thanks for being our customer!


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    I have always had a positive experience at Woodfield Lexus, whether I needed my car serviced or purchasing a new vehicle. I met Gerson Buleje at this service visit, and he was professional, knowledgeable, and personable. He exceeded my expectations in addressing my concerns and I will ask for him in the future.

    Does recommend this dealer
    Came in for service or repair
    Woodfield Lexus

    We are pleased Gerson took good care of you. Thanks for being our customer!


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  • Owner

    I am please with repaired and I appreciate our Service Manager Mr. David

    Dealer Response

    Thanks for sharing!


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    I am please with repaired and I appreciate our Service Manager Mr. David

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for sharing!


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  • Woodfield Lexus NX F Sport lease.

    Bought our 6th Lexus from Bob Schmerler at Woodfield Lexus. Wouldn't buy from anyone else or anywhere else. Had 5 RX's over the past 13 years but ...

    Dealer Response

    Thanks for the great review, Ken. Unfortunately, The star system did not work correctly. If you have time, please go in and correct your rating....


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    Bought our 6th Lexus from Bob Schmerler at Woodfield Lexus. Wouldn't buy from anyone else or anywhere else. Had 5 RX's over the past 13 years but selected the new NX F Sport this time. It was as easy as all the other cars we got from them because Bob treats you with respect and walks you through the purchase every step of the way. No surprises, no hidden fees, no are twisting to purchase "extras". Great experience!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review, Ken. Unfortunately, The star system did not work correctly. If you have time, please go in and correct your rating. Thanks again for your purchase and for sharing your experience. We wish you many happy miles!


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