Reviews
Woodfield Lexus
Five stars for my sales person Mark Demma. Very informative and made everything easy in the purchase. I love my RX 350 F Sport.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad to hear Mark takes such good care of you, Bonnie! Thanks again and hope you are enjoying your new car and wish you many happy miles!
Purchase used vehicle
Gilbert Claudio showed excellent customer service. His approach and honesty about the vehicles as well as sharing the info were awesome. He was courteous during the sale. Kudos to Gilbert. Keep up the good job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!
Genuine Customer Care
Eugene went out of his way to answer our questions and ensure our needs were met. We’ve worked with some shady car salesmen in the past and Eugene really to the time to give us honest feedback even if it wasn’t what I wanted to hear. I appreciated the straightforward, reason based answers - it wasn’t just a guy trying to make a sale. Robert and Lowell also helped me get the most trade in value for my car and reduced my monthly payments to a manageable amount, even though I was upside down on my previous loan. I’m ever so grateful to get out of the lemon I was in and obtain peace of mind with a Lexus certified vehicle. Would definitely recommend to anyone in need of handholding through the buying process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!
Good people selling great cars
I just leased a 2019 Lexus RX from Woodfield Lexus and was completely satisfied with the experience. All aspects of the process were fair and professional. Thanks Marty for all your help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for sharing your experience, Bruce. We look forward to working with you on your auto needs for many years to come. Hope you are enjoying your new car and wish you many happy miles!
Excellent service
Tammie was wonderful in explaining what was wrong with my brakes. I am not a fan of going to get my car fixed to begin with. So Woodfield Lexus makes the effort to make me feel comfortable in the process. I love the complementary loaner they provide. My experience was excellent and my car was in great shape the very next day!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks again for servicing with us and sharing your experience, Debbie!
window repair and service
excellent service rep saved me over 200.00 by noticing how to avoid replacing a part.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad we were able to help, Bart! Thanks for sharing!
SC430 Convertible
My husband and I purchased a used SC430. Great car overall. Wonderful experience with Mustafa and Woodfield Lexus. We would definitely return to purchase another vehicle from them but have no intention of ever selling our fun convertible!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for your purchase and for sharing your experience, Liz! We hope you are enjoying your new car (the weather has been great for it) and wish you many happy miles!
Service visits
I come to this dealer because of Tonya Plutz. She is always helpful, accommodating, and welcoming. Love her!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy to hear Tonya takes good care of you, Jeanne! Thanks for sharing!
Happy customer:)
Was referred to this dealership and had a great experience. Got to trade in my very much loved old Lexus for a new beauty:)) Shopping for a car can be stressful, but not at this place. Isaac and Mustafa both were very helpful, very straightforward and answered all my questions. Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are thrilled to hear your experience was great! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!
Service
Always work with Mandeep when car is being serviced. He scheduled service and directed me to Nick who would be working on the day I was there since he would not be working. Mandeep is always helpful, friendly and knowledgeable. Nick was also great (helpful, friendly knowledgeable). I always have a good experience when I take my RX in for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts on your service experiences at Woodfield Lexus, Toni!
