Reviews
Maintenance service
They have done the job and have my car wash in an hour !And they keep in touch with me for the process,good job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience, Bill!
Purchasing a new Lexus
Very professional , knowledable and nice while purchasing my new Lexus. Would recommend the Woodfield Lexus sales person and entire team to friends and family.Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Woodfield Lexus family! We look forward to assisting you with your auto needs for many years to come. Hope you are enjoying your new car and wish you many happy miles! Thanks for the referrals!
New Car
Great people, great service As always a pleasure to work with. We have been working with this dealership for over 10 years with our a hitch.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for being our long time loyal customer!!!
Excellent service as usual
150000 miles and still new. Woodfield Lexus has always provided excellent service and made recommendations to keep my Lexus LS400 in top running condition. It is a bit expensive but worth the confidence that the car will operate at peek performance over 19 years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for allowing us to keep your vehicle in good running condition, Sam! We appreciate you as our customer and look forward to many more years of our business relationship!
woodfield service
Toni was absolutely wonderful in researching every question I had on both my cars and keeping me informed about the progress of my service repairs. I couldn’t be more satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks again for servicing with us and sharing your thoughts!
Happy returning customer
Lexus has been a reliable and comfortable vehicle for the past decade for me personally. Working with Mark Demma has made each transaction smooth and not as stressful as buying a car typically is. Mark is friendly and informative and willing to work with my needs and wants when it comes to buying my vehicles. I'd recommend Mark as a salesman and Lexus of Schaumburg. The staff is great there and facility is clean and welcoming.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to have you as our loyal customer! Thanks for sharing!
Straight forward buying experience
Buying my CPO GS350 here was very straightforward and easy. A great buying experience that I would recommend to anyone in the area looking to buy a Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for your purchase and for sharing your experience. We look forward to assisting you with your auto needs for many years. Hope you are enjoying your new car and wish you many happy miles!
"Simply Amazing"...
I called the dealership in search of a beautiful Lexus ES 350 and was met with a very courteous operator who in turn transferred me to Yevengy(Eugene) Merlin....Once I spoke to him, he was very efficient in locating the vehicle I was looking for and having it ready for me as I was pressed for time...While on a test drive, he was very knowledgeable about the vehicle...We came to terms on a deal and I drove away a very satisfied customer...I highly recommend Eugene for anyone in the market for a vehicle...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks again for your purchase and for sharing your thoughts on your experience! We hope you are enjoying your new car and wish you many happy miles!
Great experience
Great service our salesman was polite and courteous We would recommend him to our friends Location is near our home so we are able to visit the service area without travel time wasted
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to have you part of the Woodfield Lexus family and look forward to assisting you with your auto needs for many years. We hope you are enjoying your new car and wish you many happy miles!
Dropped in and was serviced quickly
I was pleasantly surprised that I could get my car serviced right away. Great staff. I'm sorry to say I don't remember the names of the staff but everyone was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts!!!