Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
64 lifetime reviews.
  • Great experience

    Just recently got my first lease ever on a Mazda CX-5. George was a pleasure to work with. He worked with us on the price and got us the car we wa...


    Show Full Review

    Just recently got my first lease ever on a Mazda CX-5. George was a pleasure to work with. He worked with us on the price and got us the car we wanted, we even upgraded the model. Everything was very quick and easy and I'm loving my new car! Thanks George!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • MAZDA 3 SPORTSEDAN

    Mazda 3 Sport Sedan teriffic vehicle, Joe Diguardi was great to work with,know Joe & Tony for years easy to deal with no oressure


    Show Full Review

    Mazda 3 Sport Sedan teriffic vehicle, Joe Diguardi was great to work with,know Joe & Tony for years easy to deal with no oressure

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Shawn Bishop

    Shawn Bishop was such a pleasure to deal with. So pleasant, knowledgeable, and professional. A true asset to Marketplace!


    Show Full Review

    Shawn Bishop was such a pleasure to deal with. So pleasant, knowledgeable, and professional. A true asset to Marketplace!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Success!

    My wife and I were in the market for a crossover SUV. We researched reviews on edmunds and came up with a 'short list' of vehicles that we felt we...


    Show Full Review

    My wife and I were in the market for a crossover SUV. We researched reviews on edmunds and came up with a 'short list' of vehicles that we felt were worth pursuing. We decided to begin our search on west Henrietta rd since all the makes we wanted to test drive were located there. As we evaluated each model we told the dealer to give us their best offer before we left. I wasn't going to commit to a model until I had seen all on our list. When we got to Marketplace Mazda, we were met at the door by Shawn. We said we were there to test a CX5. There was one in the showroom so we did our initial inspect. Since I'm a paraplegic, one of the very first hurdles is to make sure my wheelchair fit and I'm able to transfer into the vehicle. The CX5 past the initial inspection. We took it for a drive and it was a fun drive. Shawn rode in the back seat and answered all our questions regarding the car. Once back in the showroom we sat down to talk pricing. The initial price was very competitive with the other makes we had liked at. We thanked Shawn for his time and said we still had other makes to review. Shawn than gave us a new 'end of year' incentive price which blew the other makes away. However, we told Shawn he could give us the car for free but we wouldn't decide until we had driven all the vehicles on our short list. As it turned the CX5 and the Rave4 were the top cars in our opinion. Marketplaces price was much better on models of similar MSRP. We than used the www to compare Marketplace Mazda price with other Mazda dealers in Rochester area. We couldn't find a better price on similar CX5s. We called Shawn and sealed the deal with a virtual handshake over the phone. After a nice dinner at a good restaurant we went back to see Shawn and sign a few papers. The following day my wife drove our new CX5 home. In summary, both my wife and I were very happy with our salesman. We're both 62 yrs old so this wasn't our first rodeo. The purchase/negotiation process was painless. There was zero pressure to purchase useless extras after our initial commitment. When we showed up to pickup the car we signed the last papers, got a once over on the electronics of the car and we were on our way within half hour. This was one of the most painless car buying experiences we've had. Car buying has certainly changed in the last 20 yrs due to the www. I will recommend Marketplace Mazda to my friends. If and when it's time to purchase another Mazda, we'll give Marketplace the first crack at our business. I'll ask for Shawn if he's still there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service

    We had Shawn as our salesman. He was fabulous explaining options and going over every detail with us. Completely hassle free buying experience! W...


    Show Full Review

    We had Shawn as our salesman. He was fabulous explaining options and going over every detail with us. Completely hassle free buying experience! Would highly recommend Shawn for a laid back, no pressure car buying experience. Thanks again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Friendly service

    Very friendly service during the whole buying process.


    Show Full Review

    Very friendly service during the whole buying process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Trade in

    I was looking to see what I could get for a trade in and was told more than what I expected. I am in the middle of purchasing a car. Did not feel ...


    Show Full Review

    I was looking to see what I could get for a trade in and was told more than what I expected. I am in the middle of purchasing a car. Did not feel that I was being bullied at all. Joe has been wonderful in answering all my questions. Hopefully it leads to my first car purchase.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ford edge purchase

    My sales person George and the entire team at marketplace mazda were wonderful. It was such a pleasure to buy a vehicle from them. I would go back...

    Dealer Response

    Anthony, Thank you very much for your kind words! We enjoyed working with you and look forward to working with you again in the future! Regards...


    Show Full Review

    My sales person George and the entire team at marketplace mazda were wonderful. It was such a pleasure to buy a vehicle from them. I would go back again.thank you so much marketplace mazda.....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Anthony, Thank you very much for your kind words! We enjoyed working with you and look forward to working with you again in the future! Regards, Taylor DiGuardi Internet Sales Manager Marketplace Mazda


    Hide Full Review
  • Great staff and service!

    George and the staff there gave me a good deal on my trade. Got me financing that I could afford, and handled everything very quick. I was in at 1...

    Dealer Response

    Brandon, Thank you for taking the time to write a review. We appreciate your business and hope you enjoy your new Mazda CX-5! Regards, Taylor D...


    Show Full Review

    George and the staff there gave me a good deal on my trade. Got me financing that I could afford, and handled everything very quick. I was in at 10am on a Wednesday and driving off the lot at the same time Thursday with my beautiful 2015 Mazda CX-5. I highly recommend them if you are in the market for a new automobile!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brandon, Thank you for taking the time to write a review. We appreciate your business and hope you enjoy your new Mazda CX-5! Regards, Taylor DiGuardi Internet Sales Manager Marketplace Mazda


    Hide Full Review
  • Mr. & Mrs. John and Barbara Walker

    This was my second purchase experience at Marketplace, I actually purchased a Suzuki XL7 from Steve DiGuardi who l learned moved to the south with...

    Dealer Response

    John & Barbara, Thank you for your kind words! We are happy to hear you've had such a great experience at our dealership! We look forward to wor...


    Show Full Review

    This was my second purchase experience at Marketplace, I actually purchased a Suzuki XL7 from Steve DiGuardi who l learned moved to the south with his family. That experience from start to finish was absolutely excellent! When my husband John and I discussed his need for a vehicle Marketplace was my immediate suggestion. However, initially, he thought he would not find his "Dream vehicle, a Buick LaCrosse." I went to marketplacemazda.com searched used car inventory and the first vehicle at the top of the list was a Buick LaCrosse; "John's Dream Car." The next morning we went in and asked for Steve and ultimately met Joe DiGuardi he was courteous, professional and efficient in obtaining financing and made our buying experience very pleasurable. Ultimately, Joe sold us two vehicles; days apart and we are now the proud owners of a 2010 Buick LaCrosse, and 2015 Mazda 5. I am planning to trade in our Mazda 5 2015 this year, for the Luxury Mazda CX-9 2016 at Marketplace Mazda.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John & Barbara, Thank you for your kind words! We are happy to hear you've had such a great experience at our dealership! We look forward to working with you again! Best, Taylor DiGuardi Internet Sales Manager Marketplace Mazda


    Hide Full Review