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Came in to trade my truck in for a used 2500. Told me to sell my trade on Craigslist because I’d be better off. Didn’t even give me a printout of prices.... Rude and not personable. waste of time
Clay Harris II is an incredible sales consultant who cares about the customer. I recommend anyone looking for a Chevy to reach out to Clay!
We had a great experience. Tom Griffith was very knowledgeable, organized, and made the leasing process extremely painless.
Pleasant car buying experience. Clay was a great salesman - amazing customer service and very knowledgeable. Highly recommend this dealership and the gentlemen... that assisted!
Tried to buy a car from O'Connors dealership and make a deal from nearly 300 miles away. We trusted the salesman Gene to tell us about the details of the... vehicle and the condition it was in. Gene promised it was a "flawless, beautiful car, no blemishes." He was also rude, and pushy, fitting the description of the stereotypical use car salesman. Nonetheless, we gave our deposit to hold the car for a few days until we could make the trip out to pick it up. 2 days after we made the deposit Gene sends us photos with scratches on the fender claiming he didn't see them before. Refuses to fix in their body shop and offers no change in the price of the vehicle. We called a manager to express our dissatisfaction and the manager also offered no apology or solutions. Thankfully they refunded our deposit. Extremely unhappy with the salesmanship here. I'm not sure how they sell cars which such poor customer service.
Found the car via the internet.. salesman was great.. did everything via phone and text. Walked in.. signed papers and drove Way.. price was super and... so was the service
The good people at O'Connor provide great service on our 2010 Chevrolet Equinox and with their drop off & pick up service, there just not a reason to have... them take care of all your service needs.
Their slogan says it all - 'Nobody Beats an O'Connor Deal', and I can confirm that as I called nearly every major Chevrolet dealer in Rochester and Syracuse... seeking out the best price on a new Volt. Steve Dash and his team were able to give me the best price, and were very fair with my trade in as well. Everyone at O'Connor made me feel welcome and did everything they could to make the buying experience a pleasant and painless one. If anyone is looking for a Chevy car, truck or SUV - I would highly recommend you head straight to O'Connor. Two thumbs up!
Gene made the car buying experience straightforward and painless. While come add-ons were presented, I never felt pressured after I said I was not interested.... They were able to quickly turnaround the deal.
Alex and Tom Griffith made the whole experience easy. No question unanswered they went above and beyond. My family will be return customers. Thank You!