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Patrick Buick GMC & Used Car SuperCenter

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Patrick Buick GMC & Used Car SuperCenter Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2005

Visit Rochester's 'Dealer Of The Year' winner....Patrick Buick GMC and Used Car SuperCenter in Henrietta. Volume based p

...

ricing to all our sales and service clients. We're New York's largest Buick GMC Dealer with a 4.9 out of 5 overall review rating on DealerRater.com. Plus read over 3100 testimonials and reviews with a 98% completely satisfied rating on our website: www.patrickbuickgmc.com. We offer the largest inventory in Rochester NY with a brand new 60,000 sq. ft. State of the Art Facility. Our 85 employees are our #1 asset with over 50% having 10 years or more of tenure!

"Our logo since 1985 tells the story! 'Patrick Putting People 1st'"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
512 lifetime reviews. Includes reviews of Patrick Buick GMC & Used Car SuperCenter from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 29, 2018

    We are very happy with our new purchase! Hope to be in this vehicle a long time. We had a great experience with Bob. Thanks!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Patrick Buick GMC & Used Car SuperCenter

    Thank you so much for your business and wonderful comments. I'll pass this onto Bob and the entire sales team. They love reading these every morning. ...Enjoy the new ride and thank you for the 5 star recognition as well. It's much appreciated., Mark Pennella VP Patrick Buick GMC


    Worked with:
    Bob Gordon

    Certified Sales Professional

    (4.9) 22 reviews

  • 5.0 out of 5
    September 14, 2018

    Bob Gordian was patient and not the usual "fast-talking" salesperson. We feel that he and the entire staff worked to help get us in our "new to us" car.

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    Patrick Buick GMC & Used Car SuperCenter

    Thank you so much for your business & wonderful comments about Bob. I'm very pleased you enjoyed the buying experience. I'll pass this onto Bob and th...e entire sales team. They'll love it as well. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC


    Worked with:
    Kasey Chudy

    Finance Manager

    (5.0) 6 reviews

    Dave Brick

    Business Director

    (4.9) 33 reviews

    Bob Gordon

    Certified Sales Professional

    (4.9) 22 reviews

  • January 26, 2018

    It is not about just getting your car fixed, it's about the entire experience. Mario is my Service Representative when I get my SUV serviced. He is Amazing.... You pull into a warm, dry, very clean, huge garage; and are greeted by your personal Service Representative, in my case, Mario. (All the Reps are Fantastic) You are brought to the desk and asked questions about your concerns. Then you have the choice to sit in a very nice waiting room with free refreshments, TV and WiFi or you can get chartered where you need to go. The communication between you and your representative is outstanding, as they keep you informed about what is going on throughout the repair. I have told so many others about this dealership and I don't think I would ever buy a vehicle any place else. Thank you Mario and everyone that work at Patrick. The entire staff are wonderful, even after, when Jackie or the office staff call you to see if you were satisfied.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Wow! Thank you so much for your wonderful comments & continued business with us. It's truly appreciated! I'll forward this onto Mario and the entire s...ervice & sales team. Everyone will love it along with the 5 star recognition as well. Thanks again. Mark Pennella VP Patrick Buick GMC

  • 4.8 out of 5
    September 1, 2018

    Our salesman for 2 vehicles 3 years apart remembered us when we walked in made it feel like were people and not just a sale.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Patrick Buick GMC & Used Car SuperCenter

    Thank you for your continued business & kind comments about Mike! I'll pass this onto him, Tony and the entire sales team. They'll love it as well. En...joy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC


    Worked with:
    Tony Coleman

    Certified Sales Manager

    (5.0) 39 reviews

    Michael Pultorak

    Certified Sales Professional

    NOT RATED

  • 4.8 out of 5
    September 1, 2018

    the salesperson Dennis was awesome and every one was so nice and helpful I would send all my friends and family there to purchase a vehicle the dealership... was so nice and clean

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Patrick Buick GMC & Used Car SuperCenter

    That's so great to hear! Thank you for your business & kind comments about Dennis & your experience buying a car from us. I'll pass this onto everyone... involved. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC


    Worked with:
    Dennis Akselrod

    Certified Sales Professional

    (4.9) 19 reviews

  • 5.0 out of 5
    August 31, 2018

    Dennis was a helpful salesperson, and gave me exactly what i needed in an SUV. Nice clean place and offers of free soda, water, coffee, and even donuts.... Feels very family oriented.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Patrick Buick GMC & Used Car SuperCenter

    Thank yoiu so much for your business & wonderful comments about Dennis and your experience buying an SUV from us. I'll forward this onto Dennis and th...e entire team. They'll appreciate it as well. Enjoy the new ride and thank you for the 5 star recognition. Mark Pennella VP Patrick Buick GMC


    Worked with:
    Dave Brick

    Business Director

    (4.9) 33 reviews

    Dennis Akselrod

    Certified Sales Professional

    (4.9) 19 reviews

  • 5.0 out of 5
    August 28, 2018

    This is the fourth car we've purchased at Patrick, and our third from Bob Gordon. The dealership has reliable and reasonably priced vehicles, and Bob... works hard to help you find the best car for your needs at the best price. We are very satisfied customers. We highly recommend Patrick and Bob Gordon.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Patrick Buick GMC & Used Car SuperCenter

    Thank you so much for your continued business & wonderful comments. I'll pass this onto Bob and the entire sales team. They love reading these. Enjoy... the Regal and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC


    Worked with:
    Bob Gordon

    Certified Sales Professional

    (4.9) 22 reviews

  • 4.7 out of 5
    August 21, 2018

    From my initial phone call to driving away in a 2018 Buick Encore, I was treated with friendliness and respect. I would definitely recommend this dealership.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Patrick Buick GMC & Used Car SuperCenter

    Thank you Linda for your business & wonderful comments. Tom and the entire sales team love reading these. They'll be very happy & appreciative. Thank ...you for the 5 star recognition and enjoy the new Encore. Mark Pennella VP Patrick Buick GMC


    Worked with:
    Tom Hawn

    Certified Sales Professional

    (5.0) 5 reviews

  • 5.0 out of 5
    August 20, 2018

    Tom was great, how was professional and polite. The sales process was quick and easy. The vehicle is awesome so far. Looking forward to the winter.

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    Overall Experience
    Does recommend this dealer
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    Patrick Buick GMC & Used Car SuperCenter

    Awesome to hear! Thank you for your business & wonderful comments about Tom and your experience. I'll pass this onto to the entire sales team. They'll... truly appreciate it. Enjoy the new ride and thank you for the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC


    Worked with:
    Tom Hawn

    Certified Sales Professional

    (5.0) 5 reviews

  • 5.0 out of 5
    August 19, 2018

    Bob was tremendous! Things kept changing and he just rolled with the punches and made this a flawless purchase when we finally walked in the door as we... did most things all by phone or email or texting.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
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    Patrick Buick GMC & Used Car SuperCenter

    Thank you so much for your business & wonderful comment about Bob. Enjoy the new ride and thank you for the 5 star recognition. It's truly appreciated.... Mark Pennella VP Patrick Buick GMC


    Worked with:
    Kasey Chudy

    Finance Manager

    (5.0) 6 reviews

    Bob Gordon

    Certified Sales Professional

    (4.9) 22 reviews

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