Valley Cadillac Hours
There is only one reason Valley Cadillac has been in business for over 80 years... YOU!
Our customers are the best, and we've never forgotten that, which is why we treat you - and every one of our customers - like the important individual you are. Give us just one chance to prove it. We're sure you'll agree... There is no other experience like the Valley Cadillac experience.
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We found a used car on cars.com and left a request. Daniel called us first thing the next morning. We were very nervous to buy a car long distance, but... Daniel went above and beyond customer service to make the transaction smooth and seamless. Thank you Daniel!
Incredible service department but, the sales department is horrible. The sales tactics are shameful. Loosing trade in keys, trying the deliver the wrong... car and every mind game possible. I decided it was to aggravating to buy a Cadillac and settled for a Denali.
Without giving a real name when writing this review it is not possible for us to check its veracity. It tells us that it is most likely to be an inacc...urate account of anything that happened at our store. We have gone over the details of your story with all of our sales managers and salespeople. We also checked with all the service writers and rental manager. Not one of them can recall anything similar to your story. We have been in business since 1936 and that is not how we ever have or ever will conduct business. It is too bad that cars.com allows such nonsense anonymous reviews.
All the guys at Valley were first class guys. They made my buying process easy & as smooth as possible! They really worked with my financial situation... and made it work so I could drive off the lot with my new car. Highly recommend them!
Thank you for the nice review. I am glad to hear that you had a first class experience. Ed Meagher, President Valley Cadillac.
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking... about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
My wife and I went here to look at 3 used Cadillac's. Although we didn't find exactly what we were looking for, our salesman Shay was very patient and... really took the time, on a very cold winter day to get two cars out for us to test drive. He also made time for us a couple days later for us to test drive a third vehicle. Shay also stayed in contact with us via text which really showed initiative on his part. I would recommend Valley Cadillac to a friend or family.
My issue with my SRX was resolved in less than an hour. The staff in the service department were all friendly and efficient.
Jim Vinette (collision dept manager) assured me that my car would be 'like new' again, and it is. Damage to the rear bumper was minor (cosmetic), but repair... work was excellent. Very pleased.
The service department is made up of very polite and friendly people. The service performed on my vehicle was within the time promised. The lounge area... is comfortable and welcoming.
My experience with Valley Cadillac service department has been exceptional! Treated well from the time I arrive to the time I leave.
My first experience with Valley Cadillac has been favorable. Dan Moreno (sales), and Scott Terry (service advisor) have both been very accomodating,... and professional. I'm looking forward to what I expect to be a pleasant business relationship with Valley.