Reviews

Average Ratings

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10 lifetime reviews.

  • Bob HASTINGS

    I have brought a car from Bob Hastimgs for over sixteen years and I would not go anywhere else . I love buricks and the sales personal are friendl...


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    I have brought a car from Bob Hastimgs for over sixteen years and I would not go anywhere else . I love buricks and the sales personal are friendly and honest. the service dept is outstanding they make you feel importment and they don't try to sell you something you don't need. I would recommend they to everyone Jeannie

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • A Great Car-Buying Experience

    My initial contact was via Internet and the sales department responded immediately to my inquiry. Although I live in another city, I had a "hunch"...


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    My initial contact was via Internet and the sales department responded immediately to my inquiry. Although I live in another city, I had a "hunch" this was the dealer I wanted to do business with, and I was NOT disappointed. This was the most pleasant, no-hassle, professional car-buying experience I have ever had! I was immediately impressed with the friendly staff and clean facility. I am very pleased with my new vehicle, and would highly recommend this dealer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Always wonderful experience

    Brought car in for 3,000 mile service plus NYS inspection and new windshield wipers. Everything completed ON TIME as scheduled and, as always, a d...


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    Brought car in for 3,000 mile service plus NYS inspection and new windshield wipers. Everything completed ON TIME as scheduled and, as always, a dose of humor and fun with Michelle, Jim, and Jerry in the service department. Always easy at Hastings' Buick.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Wonderful Service Department, Very Knowledgeable

    Since the day I walked into Bob Hastings Buick GMC located in Penfield I have been very pleased with the staff on all levels from its management, ...


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    Since the day I walked into Bob Hastings Buick GMC located in Penfield I have been very pleased with the staff on all levels from its management, sales, financial dept., and its service dept. As of my most recent visit regarding a repair to my newly purchased LaCrosse, I am very pleased with the service and the outcome of the repair and knowledge of the rep.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Dan W. - the car guy

    Have delt with this dealership for a great many years. Would recommend the services they provide to any interested buyer or someone looking for gr...


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    Have delt with this dealership for a great many years. Would recommend the services they provide to any interested buyer or someone looking for great, reliable service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • A Wonderful Establishment & Great Experience

    I truly enjoyed my experience of purchasing my very first Buick. From the Sales Rep to the Financial Officer to the Manager of the Penfield Bob Ha...


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    I truly enjoyed my experience of purchasing my very first Buick. From the Sales Rep to the Financial Officer to the Manager of the Penfield Bob Hastings establishment, I was totally impressed with all! Because of everyone's upbeat attitude and professionalism, I would consider returning to purchase another automobile in the future and have already recommended friends to purchase their next vehicle at Bob Hastings Buick GMC in Penfield.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Customer Service

    The whole process was very easy and all the employees who work there go above and beyond to make sure that their clients are satisfied. I am very ...


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    The whole process was very easy and all the employees who work there go above and beyond to make sure that their clients are satisfied. I am very happy with my vehicle and would purchase another car from them in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pat VS

    Hastings is the best GMC dealership in the area. Their service reps are honest and trustworthy. I have never been disappointed.


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    Hastings is the best GMC dealership in the area. Their service reps are honest and trustworthy. I have never been disappointed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Thank you

    I've been into Hastings twice in the past 6 months. Both times I was met by friendly employees while checking in and waiting for my services to be...


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    I've been into Hastings twice in the past 6 months. Both times I was met by friendly employees while checking in and waiting for my services to be completed. I got to talk to my mechanic both times which really assured me that my worries were heard and that he was doing what needed to be done and only what needed to be done. I am very happy to have repair shop that I can trust.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome

    I started my search on the Internet and was pleasantly surprised at how convenient it was to shop this way. I told them exactly what I was looking...


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    I started my search on the Internet and was pleasantly surprised at how convenient it was to shop this way. I told them exactly what I was looking for and they sent me cars that fit my profile along with pictures and carfax reports. We purchased the car the day after getting the info we requested.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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