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Reviews

Average Ratings

4.8
555 lifetime reviews. Includes reviews of Ide Honda Mazda from DealerRater.com
  • Long-distance Purchase went Great!

    I'm from Buffalo and was looking for a particular car and Ide Honda happened to have a Certified Used one on the lot. Joe Preteroti was great work...


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    I'm from Buffalo and was looking for a particular car and Ide Honda happened to have a Certified Used one on the lot. Joe Preteroti was great working with me over the phone and had everything ready when I traveled to Rochester to check the vehicle in person and then again for delivery. It's been almost a month and I love the car. Thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • very attentive staff and super friendly!!!!!
    April 25, 2017

    I have never been so impressed with customer service! My experience was outstanding from beginning to end. I was greeted with a smile by everyone....


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    I have never been so impressed with customer service! My experience was outstanding from beginning to end. I was greeted with a smile by everyone. And we all know at the end of the day, everyone is stressed and ready to go home! I was very worried about the diagnosis of my car as I am having financial difficulties right now. My mechanic gave me a list of what I needed in order of priority and didn't pressure me to do any work. In addition, I was given a car so that I would not miss any work.Jim Minella was my mechanic and he was super friendly. When i came to pick up my car, at least 3 people asked if they could help me. Quite honestly, my neighbor and my cousin are both mechanics. I thought that after my car was paid off and my warranty ran out, I would stop going to the dealership. But after my recent experience at Ide, I will be back!!!! Thankyou!' Casey Hopkins

    Does recommend this dealer
    Came in for service or repair

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  • Tire Brake!
    April 21, 2017

    Needed brakes and tires. Never cheap but Jim helped me find best deal and addressed all my concerns in professional manner. Changes to your waitin...


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    Needed brakes and tires. Never cheap but Jim helped me find best deal and addressed all my concerns in professional manner. Changes to your waiting area (snacks, digital work space ) are convenient and friendly. Thank you.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service
    April 9, 2017

    I want to give kudos to Mike Hunsinger. I had a flat tire and although I had no appointment, I was greeted and taken care of. The tire my car re...


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    I want to give kudos to Mike Hunsinger. I had a flat tire and although I had no appointment, I was greeted and taken care of. The tire my car required was not in stock and Mike drove to Henrietta and picked it up. Literally he went the 'extra mile' for a sale that was under $150. Have now purchased 3 cars from Ide and have had wonderful service. I will keep coming back.

    Does recommend this dealer
    Came in for service or repair

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  • Great Service Department
    April 6, 2017

    Jim Milella & Mike Monachino always give me he best experience when I come for service. Melinda P in sales is always very personable & knowledgeab...


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    Jim Milella & Mike Monachino always give me he best experience when I come for service. Melinda P in sales is always very personable & knowledgeable. Always a good experience.

    Does recommend this dealer
    Came in for service or repair

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  • Great service
    April 6, 2017

    I decided to finance my first car at dick idea honda. Couldn't have had a better experience. My salesman Gerry Lamb got me exactly the car I wante...


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    I decided to finance my first car at dick idea honda. Couldn't have had a better experience. My salesman Gerry Lamb got me exactly the car I wanted. Wonderful!!!!!!

    Does recommend this dealer

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  • NYS inspection and tire rotation
    April 5, 2017

    Jim Milella is very customer oriented and he makes our service visits a true pleasure to do business with Dick Ide Honda. We have been having our ...


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    Jim Milella is very customer oriented and he makes our service visits a true pleasure to do business with Dick Ide Honda. We have been having our vehicles serviced by Dick Ide for the past twelve years.

    Does recommend this dealer
    Came in for service or repair

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  • New car

    I decided to finance my first car at dick idea honda. Couldn't have had a better experience. My salesman Gerry Lamb got me exactly the car I wante...


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    I decided to finance my first car at dick idea honda. Couldn't have had a better experience. My salesman Gerry Lamb got me exactly the car I wanted. Wonderful!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • SUV mom chose Odyssey
    April 3, 2017

    I dreaded it. The minivan. But I am so happy with the 2016 Odyssey. It drives much better than the SUVs I test drove. And I drove a lot. More room...


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    I dreaded it. The minivan. But I am so happy with the 2016 Odyssey. It drives much better than the SUVs I test drove. And I drove a lot. More room, better mom-features and a better price. I have 2 girls, 1 and 2. I made the switch away from SUVs for them. I feel like we can all breathe better because we have room. And I can sleep better knowing I have them in a top rated safety first van. Thank you Brad at IDE Honda. You knew I needed the van and I'm so glad I listened! He doesn't want to SELL you a car. He wants to help you BUY a car. That's a big difference from the other dealerships we dealt with. Go visit with Brad. He will answer all your questions, put you at ease and even make you laugh. It was MY pleasure doing business with him.

    Does recommend this dealer

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  • Fix wipers
    March 31, 2017

    Everyone was so helpful since this was my first time. The minute I drove in a very nice young man (I'm sorry I didn't get his name) immediately c...


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    Everyone was so helpful since this was my first time. The minute I drove in a very nice young man (I'm sorry I didn't get his name) immediately came over and took me to the service desk. Mike was great and when I was done, he showed me how to open my gas and front hood doors. The blades were under warranty since my car had 683 miles on it (I got it on Dec 10 but have not driven much due to my recent surgery). I definitely will return to Ide Honda for any future service for my FIT. I also received a follow-up call and again I can't remember her name but she was great. You have a very good staff and procedures in place. Kathy Prince

    Does recommend this dealer
    Came in for service or repair

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