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Reviews

Average Ratings

4.0
Average based on 15 reviews
  • Awesome staff

    This dealership has gone above and beyond. Honest and good people who care about their customers. Would not hesitate to go back to them in the fut...


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    This dealership has gone above and beyond. Honest and good people who care about their customers. Would not hesitate to go back to them in the future.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Pleasure to deal with

    Recently purchased our 3rd vehicle from Bull Valley Ford and they never disappoint. The entire staff is professional, friendly and easy to deal wi...

    Dealer Response

    Bill, Thank you for your kind words and loyalty. We here take that very seriously and will continue to work hard to make sure you stay completely...


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    Recently purchased our 3rd vehicle from Bull Valley Ford and they never disappoint. The entire staff is professional, friendly and easy to deal with. DJ my last salesman was great. He was extremely knowledgable and helpful without being pushy. He was a pleasure to deal with. Highly recommend Bull Valley Ford Bill W

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, Thank you for your kind words and loyalty. We here take that very seriously and will continue to work hard to make sure you stay completely satisfied. Enjoy your car!


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  • These guys are Top Notch!!!!

    I bought a Cadillac Eldorado from them a while back. Living out of state I had to count on there description. I wired the money and received the c...


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    I bought a Cadillac Eldorado from them a while back. Living out of state I had to count on there description. I wired the money and received the car a week later. The car was better than described and totally detailed. The car needed nothing. The salesman and used car manager were nice honest guys. These guys were an absoulute pleasure to deal with. Thank you again . Love my car!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Horrible service

    I bought a used truck from bull valley and the truck is great but their service department is horrible. I scheduled to have two ball joints replac...


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    I bought a used truck from bull valley and the truck is great but their service department is horrible. I scheduled to have two ball joints replaced under warranty, a four hour job and they have had my truck for five days now. This will be the last time I go to them and I suggest u do the same

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Wayne & Rose Ann Roth

    We recently purchased a Ford F-150 Truck at Bull Valley Ford. It was such a pleasure to deal with Salesman Alex & Jason, no high pressure sales pi...


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    We recently purchased a Ford F-150 Truck at Bull Valley Ford. It was such a pleasure to deal with Salesman Alex & Jason, no high pressure sales pitch or uneasiness. We dealt with experienced people and true gentleman. Alex answered all our questions that we had and told us about things that we didn' t know. If you are looking for a car or truck; I would recommend Alex.....He's the Man !! We hadn't bought a car/truck in 16 years and we knew this experience was one we weren't looking forward to , from previous dealings ...but dealing with Alex changed all that. I know now that my next car/truck will be bought from Bull Valley Ford....Thanks Alex !!! Wayne & RoseAnn

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Do Not Go Here

    I bought my 2012 Ford Focus at Bull Valley Ford in Woodstock IL. The staff was friendly enough and helped me get into the vehicle. I bought it in ...


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    I bought my 2012 Ford Focus at Bull Valley Ford in Woodstock IL. The staff was friendly enough and helped me get into the vehicle. I bought it in November so we werent using the Air Conditioning at all. Come summer we found that it did not work. Now I bought the Vehicle Certified so I was shocked to find it needed new parts. After an unbearable summer I finally got it fixed. I had also started noticing transmission problems. I thought it was nothing at the time since I was due for an oil change. And then my vehicle rolled on its own while I was at work. I went and got the oil change and then got my car in to be checked. They barely had my car in the shop for more then 20 mins. They told me everything was fine with my car and not to worry. So I wrote it all off as a weird one off and that it was probably the ice in the parking lot. Well now a few months later I have been looking for a new car to get out of this one and end up back at Bull Valley. I was unable to get a new one on my own and when I called the dealership (even though I was told they would call me) I bring up my concerns with the recall that just came out...about cars moving while in park. I pretty much get told that there are no issues with my VIN number and that the service manager will call me next week when he is back from vacation. Needless to say I will be trying VERY hard to get out of this terrible car and away from the worst dealership I have ever worked with. I work for a car company and know how all of it works. I was unaware at the time but they sold me a service contract I never wanted and also that their service department clearly doesnt know enough about cars to find the problems with mine or to fix problems with the vehicle before the certify it and sell it to someone. If you are smart you would never buy a car from this dealership. All they care about it making as much money as they can.

    Shopped for a used car
    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great dealership!

    I recently purchased an SUV at Bull Valley Ford. Alex was very friendly and easy to deal with. Their asking price on their vehicle and the offer o...


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    I recently purchased an SUV at Bull Valley Ford. Alex was very friendly and easy to deal with. Their asking price on their vehicle and the offer on my trade were both very fair and there was no need to haggle. We were in and out with ease. Highly recommended!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding

    This is my 4th car that I bought from Bull Vally Ford and i am intending to buy two more new trucks from them becuase their service is outstanging...


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    This is my 4th car that I bought from Bull Vally Ford and i am intending to buy two more new trucks from them becuase their service is outstanging. I want to say a thanks to Alex and Jason for all the time they put in to help me you guys are great. Without them helping getting a car probably would have been difficult. Thanks again for all of your help guys.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • My sale was not a typical one.

    My sale was not a typical one I had many particulars that had to be met and Bullvalley ford did just that. Alex and Jason were great. This is the ...


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    My sale was not a typical one I had many particulars that had to be met and Bullvalley ford did just that. Alex and Jason were great. This is the second truck I bought from Bullvalley ford and I will continue to buy from them. Thanks again to the crew at Bullvalley ford keep up the good work!.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Repeat Customer

    I recently bought my second car from Bull Valley Ford. They know how to to business with the intent of having customers return for future purchase...


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    I recently bought my second car from Bull Valley Ford. They know how to to business with the intent of having customers return for future purchases. Top notch service all the way. Jose is great, Spencer is great - knowledgeable, patient, helpful and willing to "go the extra mile". This is how business should be done everywhere!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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