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Reviews

Average Ratings

3.0
11 lifetime reviews.
  • Terrible Body Shop

    I had my vehicle taken to there body shop. My vehicle was there almost 3 months. The quality of work done was bad very bad. Terrible service the ...


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    I had my vehicle taken to there body shop. My vehicle was there almost 3 months. The quality of work done was bad very bad. Terrible service the day I picked up my car from body shop I was driving home and my pass side mirror fell off .

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • You Could Not Ask For a Better Experience.

    We drove down to Fox Auto and a Sales Person came right out. I told him " I want THAT CAR" We test drove it. Went back and I repeated. "I want thi...


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    We drove down to Fox Auto and a Sales Person came right out. I told him " I want THAT CAR" We test drove it. Went back and I repeated. "I want this car.!" In less then 24 hours I owned that car. GMC-Terrain. We have been extremely happy with our purchase and the service we recieve. Fox Auto YOU ARE THE BEST. CAN'T WAIT TILL WE PICK UP OUT OUR 2016. THANKS FOX. PATRICIA and Charles McSherry

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The Very Best Auto Dealer I have ever dealt with.

    This is a Top of the line Auto Business. They do not come any better. Mr.Baird, Chuck Carpenter, Deana, Abe and Jason. Thank You So very much. Pat...


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    This is a Top of the line Auto Business. They do not come any better. Mr.Baird, Chuck Carpenter, Deana, Abe and Jason. Thank You So very much. Patricia McSherry

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Patricia McSherry

    I can't believe anyone could leave a negative feedback for Fox Auto. Chuck Carpenter-Great Deana-Service-Great Abe-Body Shop-Great Mr. Baird you r...


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    I can't believe anyone could leave a negative feedback for Fox Auto. Chuck Carpenter-Great Deana-Service-Great Abe-Body Shop-Great Mr. Baird you run a wonderful Auto Dealership. Thank You to each of you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible Service

    Had my tires rotated, you can see where they hit my rims with the sockets and are all cut/scratched up. My wheels were flawless before going in an...


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    Had my tires rotated, you can see where they hit my rims with the sockets and are all cut/scratched up. My wheels were flawless before going in and now look horrible. One of the center piece covers is not from my car. They were shiny, new and flawless and the one that was put back on is covered in grease or some other unremovable nastiness.. i will never go there again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Want your money, not for you to be happy

    Told them what I wanted after I drove the car. They looked around and came up with 3 cars that had barely any relation other than color to the car...


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    Told them what I wanted after I drove the car. They looked around and came up with 3 cars that had barely any relation other than color to the car I wanted. When I walked out the rude finance guy started arguing with me about payments from other dealers. The salesman told me to look at another cat that wasn't what I wanted. They're out for money, not for you to be happy. The prices aren't impressive.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great dealership

    Drove 190 miles to buy a car and was not misled by what they told me on the phone before I went. Did buy the car and I am pleased.


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    Drove 190 miles to buy a car and was not misled by what they told me on the phone before I went. Did buy the car and I am pleased.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Deal & Easy To Deal With.

    I inquired by email and got a quick response within minutes. I got the info I needed and can't wait to pick up my Cruze. See you soon Kyle and tha...


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    I inquired by email and got a quick response within minutes. I got the info I needed and can't wait to pick up my Cruze. See you soon Kyle and thanks!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Sales not very responsive

    Inquired about interest in a car through dealer website and did not receive any response from sales representative until going through cars.com we...

    Dealer Response

    I'm sorry you feel as though we didn't respond quick enough. We value your business and your feedback. I see your email came from Brighton NY an...


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    Inquired about interest in a car through dealer website and did not receive any response from sales representative until going through cars.com website. Only received one email asking me what information I wanted. Then I called the internet sales person to talk about the car and that was a good conversation, but I think the dealer could have made more of an effort and called me first to talk about the car. Did not seem very interested in selling the car.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I'm sorry you feel as though we didn't respond quick enough. We value your business and your feedback. I see your email came from Brighton NY and that's over 5hrs away from us. Are you sure you didn't contact one of the Fox stores closer to you by mistake?


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  • Waste of time!!!

    My husband and I went to this dealership to purchase a used truck. He had called before hand and the sales woman was very helpful. I arrived befor...

    Dealer Response

    I'm sorry if you feel you were treated unfairly. I remember this transaction and the reality was that we couldn't help with the financing on the ...


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    My husband and I went to this dealership to purchase a used truck. He had called before hand and the sales woman was very helpful. I arrived before my husband to look at a few of the trucks we had seen on their website. All was well, he arrived shortly after and that's when things started to change. He came straight from work and hadn't had time to change. The sales woman had pulled a vehicle out for us to test drive and went to get plates. We were waiting by the vehicle when were called back in and told we could not test drive anything until a credit app was filled out, we consented and within a matter of seconds were told we basically could not afford anything on their lot. The saleswoman was very uncomfortable passing on all this from the manager. We met him and he was trying to pick a fight over the value of our trade. Needless to say we left. Never have we been treated so badly. We have since purchased a truck, newer and for less money from a dealership who cares about you and winning your business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I'm sorry if you feel you were treated unfairly. I remember this transaction and the reality was that we couldn't help with the financing on the vehicle you desired. It is normal to check credit before test drives to ensure you're on the correct vehicle for your situation, and we can only do this with your concent. We treat all customers with respect regardless of their credit situations.


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