New 877-591-5745 Dealer Website
Used 877-520-4491 Email Dealer
Service 877-648-3674

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Reviews

Average Ratings

4.7
Average based on 64 reviews.
  • Super Experience for New Vehicle Purchase .

    Supper Experience right from First visit to the Vehicle Delivery. Sales Advisor Bill Earnest made the buying process simple , especially for someo...

    Dealer Response

    SB-BWM Fan, thank you for your review! We're happy to hear that Bill Earnest provided you with excellent customer service. Enjoy your new BMW! - D...


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    Supper Experience right from First visit to the Vehicle Delivery. Sales Advisor Bill Earnest made the buying process simple , especially for someone who has relocated from a different country. The Post Sales experience has been fantastic so far and hope to have continual support and similar experience during the entire journey with BMW. Keep up the good work. SB

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    SB-BWM Fan, thank you for your review! We're happy to hear that Bill Earnest provided you with excellent customer service. Enjoy your new BMW! - Drew Martino


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  • Great experience with Bill Jacobs BMW and Bill Ear

    Loved my BMW 328i so much after leasing it for 3 years that I bought it. Bill Earnest made it so easy! Price was right, paperwork all ready to g...

    Dealer Response

    Diane, thank you for your review! We're happy to hear that Bill was able to provide you with an excellent buying experience and that we made your ...


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    Loved my BMW 328i so much after leasing it for 3 years that I bought it. Bill Earnest made it so easy! Price was right, paperwork all ready to go and Bill gave me an update on ongoing maintenance, service and warranties. Worth it to drive 60 miles to work with Bill.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Diane, thank you for your review! We're happy to hear that Bill was able to provide you with an excellent buying experience and that we made your 60 mile drive worth it! Thanks for stopping by!


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  • LJD 328I

    Bill Earnest ( Yes, that is real name) did an excellent job. It is very very rare that the whole process went as smoothly. Bill is the consummate...

    Dealer Response

    LJDZ, thank you for your review! We're happy to hear that Bill was able to take such great care of you and provided you with a hassle free buying ...


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    Bill Earnest ( Yes, that is real name) did an excellent job. It is very very rare that the whole process went as smoothly. Bill is the consummate professional and it was a real pleasure working with him. The process was clear cut and no game playing . We worked up a very good deal and that was a pleasure in itself. I picked up the car next day and it was detailed and a full tank. ( a great deal when you consider the car uses premium fuel.) I alos noticed they had even replaced the windshield cowling. ( which I hadn't even mentioned was needed) I have bought 20 cars over the years.and the professionalism displayed by Bill and the rest of the staff was a perfect example of how a customer and the transaction should be handled. To be sure I will highly recommend Bill and the organization to anybody looking to purchase a BMW new or used. Best Regards, L.J.DZ

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    LJDZ, thank you for your review! We're happy to hear that Bill was able to take such great care of you and provided you with a hassle free buying experience. Thank you for your recommendation!


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  • Thanks Service Bill Jacobs Service Team!

    Once again Don and the service team at BMW delivered. Had to get in on short notice and they were able to accommodate. Did their usual top notch...

    Dealer Response

    Bob, thanks for your review! We're happy to hear that our service team takes great care of you!


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    Once again Don and the service team at BMW delivered. Had to get in on short notice and they were able to accommodate. Did their usual top notch work. Thanks Guys!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bob, thanks for your review! We're happy to hear that our service team takes great care of you!


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  • Bill Jacobs BMW

    Probably one of the nice looking BMW dealerships I've been too. Staff was very friendly and helpful.

    Dealer Response

    John, thank you for your review!


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    Probably one of the nice looking BMW dealerships I've been too. Staff was very friendly and helpful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, thank you for your review!


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  • New 328i for my bride

    Excellent to deal with. Courteous and helpful staff members will attend to your every need and answer every question. A++

    Dealer Response

    MC and MC, thank you for your feedback!


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    Excellent to deal with. Courteous and helpful staff members will attend to your every need and answer every question. A++

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    MC and MC, thank you for your feedback!


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  • 1st BMW Experience

    Car buying is not an activity that I enjoy any longer however, I thought that the Staff at Bill Jacobs made it about as painless as possible. My S...

    Dealer Response

    Mike, thank you for your review! We're happy to hear that John was able to provide you with an excellent buying experience! We look forward to see...


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    Car buying is not an activity that I enjoy any longer however, I thought that the Staff at Bill Jacobs made it about as painless as possible. My Sales Rep (John D) was young but did a credible job and stayed with me as I took my time deciding on the Car that I wanted. I would recommend this dealership to buy a car from - I have not visited the service department yet.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mike, thank you for your review! We're happy to hear that John was able to provide you with an excellent buying experience! We look forward to seeing you again soon. - Drew Martino


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  • Terrific!

    Daniel Dolce was great as my sales representative. I have not purchased a car in years, certainly nothing like a BMW, and he was terrific from sta...

    Dealer Response

    areidel78, thank you for your feedback! We're happy to hear that you had a hassle free buying experience at Bill Jacobs BMW! - Drew Martino


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    Daniel Dolce was great as my sales representative. I have not purchased a car in years, certainly nothing like a BMW, and he was terrific from start to finish. No pressure. Great discussion. I will be back.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    areidel78, thank you for your feedback! We're happy to hear that you had a hassle free buying experience at Bill Jacobs BMW! - Drew Martino


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  • SERVICE CLINIC SPECIAL

    Visited Bill Jacobs BMW to take advantage of the free car clinic special. My advisor, Jeff H. took good care of me from start to finish. I always...

    Dealer Response

    Rich, thank you for taking the time to leave us your feedback! We're happy to hear that you enjoy our service clinics! We look forward to seeing y...


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    Visited Bill Jacobs BMW to take advantage of the free car clinic special. My advisor, Jeff H. took good care of me from start to finish. I always like to review the condition of my 550i while it's up on a lift. Mike, the Service Mgr. does a through job both under the hood and underneath the vehicle. I got the free nitrogen tire fill and window water repellent free as well. As part of the inspection, we noticed uneven wear on the front tires, and found out I was overdue with a manual transmission service. I was provided a loaner car until my car was ready later that evening. Everything went smoothly and as well as could be expected. This is a nice program Bill Jacobs offers and one I take advantage of whenever offered.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Rich, thank you for taking the time to leave us your feedback! We're happy to hear that you enjoy our service clinics! We look forward to seeing you at our next one.


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  • customer

    excellent repair work on front brake pads and rotor replacement. bret my service advisor was superb and very professional.

    Dealer Response

    Steve Cochran, Thank you for taking the time to leave our service team your feedback. We appreciate the kind words and look forward to seeing you ...


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    excellent repair work on front brake pads and rotor replacement. bret my service advisor was superb and very professional.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve Cochran, Thank you for taking the time to leave our service team your feedback. We appreciate the kind words and look forward to seeing you again. -Drew Martino


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