Reviews

Average Ratings

3.4
65 lifetime reviews.
  • Great used car department

    Joe Stokes is the man to go to. He had patience and did a great job explaining everything. We bought a Ford focus and are very pleased with the se...


    Show Full Review

    Joe Stokes is the man to go to. He had patience and did a great job explaining everything. We bought a Ford focus and are very pleased with the service we got. Will be back. If your looking for a car this is the place to go.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Service

    Service for on my MKX has always been excellent. Reopening the "quick lane" service would be very helpful for the handicapped. Consider it, pl...


    Show Full Review

    Service for on my MKX has always been excellent. Reopening the "quick lane" service would be very helpful for the handicapped. Consider it, please.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good buying experience.

    I bought my F150 from Zimmerman and must say it was a pleasure doing business with them. You could definitely tell that your business was importa...


    Show Full Review

    I bought my F150 from Zimmerman and must say it was a pleasure doing business with them. You could definitely tell that your business was important to them. This is the place to look for your next or future Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • bad service

    They forgot close cover on engine when they changed oil and tight screw


    Show Full Review

    They forgot close cover on engine when they changed oil and tight screw

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Steer clear of tire and warranty purchases

    Steer clear of extended warranty and tire purchases at Zimmerman Ford. They did not honor my Ford Tire Care warranty due to their mistake handling...


    Show Full Review

    Steer clear of extended warranty and tire purchases at Zimmerman Ford. They did not honor my Ford Tire Care warranty due to their mistake handling the purchase. Their treatment after the mistake was realized was insulting and required me to regularly follow up instead of them replying with updates. I am now out $1000 for tires and $200 for the unused warranty. There was no offer to reconcile any of the tires or the warranty.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • very disappointed

    I have been looking for a used pickup truck.I found one I liked and put a deposit down and I was going to the bank the next day to get the money. ...


    Show Full Review

    I have been looking for a used pickup truck.I found one I liked and put a deposit down and I was going to the bank the next day to get the money. The next day I get a phone call telling me that they had to sell the truck to someone else that came in that day. I will be looking elsewhere for a used truck

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • MKX Service

    You have always taken excellent care of me and my vehicle.

    Dealer Response

    Thank you for your positive review, K McCoy. We always strive to provide excellent service with a professional and caring staff here at our locati...


    Show Full Review

    You have always taken excellent care of me and my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your positive review, K McCoy. We always strive to provide excellent service with a professional and caring staff here at our location. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!


    Hide Full Review
  • Good service, waited a while, wish you took appts.

    I think you should let people make appointments for oil changes. Not everyone wants to sit for 1 to 2 hours depending on how busy you are.


    Show Full Review

    I think you should let people make appointments for oil changes. Not everyone wants to sit for 1 to 2 hours depending on how busy you are.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Zimmerman Service Review

    The check up on my car was done promptly and efficiently. Good job.

    Dealer Response

    Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Zimmerman Ford


    Show Full Review

    The check up on my car was done promptly and efficiently. Good job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star rating! We appreciate that you took the time to leave us a positive review. Zimmerman Ford


    Hide Full Review
  • Great Service

    I bought my 2005 Ford Taurus for normal maintenance. The service department was very friendly.

    Dealer Response

    Thank you for taking the time to leave us a positive review! Our Service Department strives to do a great job at helping customers with their cars...


    Show Full Review

    I bought my 2005 Ford Taurus for normal maintenance. The service department was very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a positive review! Our Service Department strives to do a great job at helping customers with their cars! Zimmerman Ford


    Hide Full Review