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Reviews

Average Ratings

4.9
446 lifetime reviews. Includes reviews of Baierl Acura from DealerRater.com
  • connecting radio
    May 13, 2017

    Brad,in your parts dept., was kind, efficient, and accurate. He had the correct answer when the home Acura assistance office was wrong. I'm more t...


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    Brad,in your parts dept., was kind, efficient, and accurate. He had the correct answer when the home Acura assistance office was wrong. I'm more than satisfied!

    Does recommend this dealer
    Came in for service or repair

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  • purchase of 2017 Acura MDX
    May 8, 2017

    Bob Erb was extremely helpful and straightforward. No pushy sales tactics or haggling. He was also attentive and thorough during the buying proc...


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    Bob Erb was extremely helpful and straightforward. No pushy sales tactics or haggling. He was also attentive and thorough during the buying process, following up several days after our purchase. Carter was very knowledgeable and clear about our financing and additional options. He was kind, patient, and concise. Great experience overall.

    Does recommend this dealer

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  • Professional Service
    April 23, 2017

    The dealership seemed committed to gaining my business. I negotiated with other dealers and Bairel matched or exceeded their offers. This is ou...


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    The dealership seemed committed to gaining my business. I negotiated with other dealers and Bairel matched or exceeded their offers. This is our first Acura after several Honda products and I'm looking forward to the Acura experience with Bairel. Everyone we dealt with was pleasant and professional

    Does recommend this dealer

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  • pleasant all around experience
    April 16, 2017

    We worked with Bob and he was pleasant, patient, and helpful. We ended up with a 2017 TLX and couldn't be happier with our purchase. I would recom...


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    We worked with Bob and he was pleasant, patient, and helpful. We ended up with a 2017 TLX and couldn't be happier with our purchase. I would recommend this dealership to anyone looking for an Acura.

    Does recommend this dealer

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  • Excellent Experience
    April 10, 2017

    From Bob the salesman to Carter the finance manager, the experience was great. Everyone was extremely helpful, and not overbearing. I would rec...


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    From Bob the salesman to Carter the finance manager, the experience was great. Everyone was extremely helpful, and not overbearing. I would recommend this dealership to anyone.

    Does recommend this dealer

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  • Quick & Painless
    March 29, 2017

    We leased our new TLX with Baierl Acura. Most of the purchase, negotiations and pre-financial work was handled over the phone. When we arrived,...


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    We leased our new TLX with Baierl Acura. Most of the purchase, negotiations and pre-financial work was handled over the phone. When we arrived, Bob Erb had everything ready for us and we were out the door in a little over an hour. Everyone was friendly and listened to our needs without any pressure.

    Does recommend this dealer

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  • PERFECT AS ALWAYS
    February 22, 2017

    Between John and Bob, they took great care of my wife and I. It's relaxing to be able to walk into a dealership, state what you want and need, and...


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    Between John and Bob, they took great care of my wife and I. It's relaxing to be able to walk into a dealership, state what you want and need, and not get the run around. Hopefully both John and Bob are still there in a couple of years when my wife decides to upgrade her RDX!

    Does recommend this dealer

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  • Very smooth
    February 21, 2017

    This is the second Acura I have purchased from Baierl Acura and I had another excellent experience. Everyone really cares about you and nobody ma...


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    This is the second Acura I have purchased from Baierl Acura and I had another excellent experience. Everyone really cares about you and nobody makes you feel like they are in a hurry to go help somebody else. I met John Carpenter, did the finances with Carter Klein and had the privilege of having Ken McCosby as my salesman again. Baierl Acura makes you feel important but nobody is pushy. Ken McCosby was very patient and did an excellent job pulling everything together and thoroughly taught me how to use all of the instruments and technology.

    Does recommend this dealer

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  • Very Happy with the Dealer, finance Officer & anyone in serv
    February 18, 2017

    We were very happy with our dealer Robert Erb willing to stay late to accommodate our schedule and having the vehicle ready to test drive when we ...


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    We were very happy with our dealer Robert Erb willing to stay late to accommodate our schedule and having the vehicle ready to test drive when we got there. Very kind and courteous and went out of his way to help us empty our existing car. We were also very happy with the deal they made us for our existing car, more than fair.

    Does recommend this dealer

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  • easy and pleasant purchase
    January 11, 2017

    This place is organized and efficient. They do not get pushy and help get you in a vehicle of choice. Ken was a pleasure to deal with. We leased t...


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    This place is organized and efficient. They do not get pushy and help get you in a vehicle of choice. Ken was a pleasure to deal with. We leased the Acura rdx. We will be back to deal again as long as the vehicle is what we think it will be. Thanks baier Acura for being professional and courteous.

    Does recommend this dealer

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