We came to Massie to look for a new car, we found one that we liked, test drove it and made a deal, all in one hour and 30 mins. Went back late after...noon and signed all the papers and was out in one hour. One, two, three and it was all done. That's what I like!!!
Thanks for sharing, Thomas! I'm happy to hear that our team provided you with a hassle-free experience. We hope you are enjoying your new vehicle. Let... us know if we can do anything more for you. Best, Bob Massie Jr. Vice President email@example.com
Randy got us the car we asked for, sat in the car with us and went over the features of the 2018 Toyota. Finance department was personable and handled... things smoothly.
Did not have insurance card, bought car there was offered no alternatives.
The friendliness and ease of the staff from the top on down. Everyone made this car buying experience a very good one. My thanks to Bob Massie!
Nancy, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Bob Massie Jr. Vice President bmass...firstname.lastname@example.org
I liked the fact that my sales rep worked with me daily answering questions and getting me what I wanted. I liked the fact that when I asked about som...e estimated prices on some vehicles he gave me what I asked for without me even coming to look at a vehicle and taking a test drive.
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitat...e to contact me or visit us if you need anything else. Best, Bob Massie Jr. Vice President email@example.com
Great people and excellent service! I would have all my family and friends take their vehicle to Massie for collision repair. Truly the best
We're glad you enjoy our collision repair center, Daniel. Thank you for leaving your five-star review and thanks for recommending us. Sincerely, Bob ...Massie Jr. Vice President firstname.lastname@example.org
They were so friendly and caring and took the car immediately and knew why I was there, the waiting room was comfortable and nice to be in.
Linda, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Bob Massie Toyota. If there... is anything more that we can do please come back and see us again. Take care! Best regards, Bob Massie Jr. Vice President email@example.com
Scott was a fantastic salesman who gave me a fair price for the new truck and a fair deal on my trade-in - and I did my research! I told him up front ...that I probably wasn't going to buy anything right now, but he spent more than two hours showing me the vehicle and all its features. Didn't even ask to run my credit and gave me a range of possible payments depending on the interest rate I qualified for. He let me leave that night without any pressure. I took his offer home and did a little more shopping...I was back the next day. The paperwork took no time at all and Derrick thoroughly explained all of the additional warranties AND took no for an answer without incident. Everyone was very pleasant from start to finish. Best car buying experience I've ever had.
Jeffrey, thank you for taking the time to write such a detailed review about your experience at Bob Massie Toyota! We truly appreciate it. We would li...ke to congratulate you on your purchase! We are very glad to hear that your experience with Scott and Derrick have been very positive. It was great doing business with you. We hope to see you again! Best regards, Bob Massie Jr. Vice President firstname.lastname@example.org
I am impressed by the fact that everyone is so customer oriented and friendly. It is refreshing to be treated like a family member and not just anoth...er car owner. You are listened to and no question or request is ignored.
We appreciate your input, Anna. Glad to hear that you are impressed with the service we offer here at Bob Massie Toyota Scion. If there is anything mo...re we can do for you please come back and see us any time! Take care! Sincerely, Bob Massie Jr. Vice President email@example.com
I recommend you shop and/or get your car serviced at Bob Maseey. They have always treated me with the upmost respect and professionalism. I have alw...ays recieved prompt attention to my needs
John, thank you for the feedback and recommendation! We are happy to hear of your positive experience at Bob Massie Toyota Scion, and we are grateful ...for choosing us for your automotive needs. We look forward to serving you again in the future! Respectfully, Bob Massie Jr. Vice President firstname.lastname@example.org